5 Olympic Way, Wembley, Wembley, London, HA9 0NP, United Kingdom
#259 of 1,008 hotels in London
Guests' ChoiceBased on 4076 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Siddharth
United Arab EmiratesSame breakfast for 3 days -some variety can easily be introduced
Cleanliness and Staff
Stayed in January 2024
Reviewed: 15 April 2024
Dilip
United KingdomThere was no mention of parking charges of £25 that I had to pay. The website only stated “Private Parking” so assumed that it was not chargeable. Also only 2 small bottles of water were given as complimentary fur 2 people, rest was chargeable. Not happy with these 2 issues especially hearing in mind what we paid fir tye rooms for 1 night
Stayed in April 2024
Reviewed: 14 April 2024
Joyce
United KingdomStains on the carpet
Location
Stayed in April 2024
Reviewed: 14 April 2024
Anna
MaltaLocated near Wembley stadium
Stayed in February 2024
Reviewed: 13 April 2024
Seun
United KingdomThe carpets are tired. They could do with replacement
Amazing location. Clean and good size room. Nice staff
Stayed in April 2024
Reviewed: 10 April 2024
Laura
United KingdomKeys did not work initially meaning returning to the lobby from the 9th floor. Only 2 lifts for about 300 rooms so there was often a line The shower splashed on to the floor a lot - but the notice about requesting a shower mat was next to the shower so once you saw it, it was too late
Location was excellent for Wembley Room very comfortable and spacious for the price. An opening window for actual air was a bonus
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomNothing
Location ideal for attending the football match at Wembley. The breakfast was included in the price paid and was good.
Stayed in April 2024
Reviewed: 6 April 2024
Darren
United KingdomN/A
Close to Wembley and Wembley arena
Stayed in April 2024
Reviewed: 6 April 2024
Curzon
United KingdomExcellent location for Wembley arena
Stayed in April 2024
Reviewed: 5 April 2024
John
United KingdomNothing
Clean and well furnished.
Stayed in April 2024
Reviewed: 5 April 2024
Sandie
United KingdomThe twin rooms are 2 single beds, not great. If you have a tall and athletic build like my teenage nephew, at timesI felt like I was going to fall out, and I'm smaller Duvets is very thin and felt cold overnight Bathroom doors are saloon style and have a gap, although fogged glass privacy can be compromised if not careful depending on who you're with.
Location is great for concerts at Wembley Arena Plenty shops and eateries nearby Short walk to tube station quick trip to centre of town and other connections Does have air con and heat control The shower pressure was great Discount for breakfast offered to guests that book in advance by midnight before - staff mentioned this although we didn't have it
Stayed in March 2024
Reviewed: 4 April 2024
Melanie
United KingdomThe sofa bed was really small. The bathroom doors didn’t shut properly so you had to angle them for people not to see in which is fine for parents but not great for teenagers. One member of reception obviously didn’t want to be there although the majority were lovely, especially the guy who checked us in, he was super helpful :-))
Great location, accessible parking. Most of the staff were friendly. Clean room.
Stayed in March 2024
Reviewed: 2 April 2024
Juliana
United KingdomNothing
Spacious
Stayed in April 2024
Reviewed: 1 April 2024
Emmanuelle
FranceWell located
Stayed in April 2024
Reviewed: 1 April 2024
Samantha
United KingdomRan out of alcohol free larger but understand as it was a busy night for them with england game on and bit of a wait to get check in but also that would have been due to the football
It was handy location as we came for the football
Stayed in March 2024
Reviewed: 1 April 2024
Louise
United KingdomThe room I stayed in (Room 218) had multiple stains on the carpet Bathrooms would be better with proper doors for more privacy
Staff were helpful and great location. Beds were comfy and rooms were nice.
Stayed in March 2024
Reviewed: 31 March 2024
Isobella
United KingdomAs we had a suite dishwaher tablets, washing up liquid was all there however a tea towel would have been handy and a waste bin in the kitchen.
Helpful friendly staff, clean room corridors and reception very good breakfast lots of choice
Stayed in March 2024
Reviewed: 31 March 2024
Tracey
United KingdomExpensive
Location, friendly staff
Stayed in March 2024
Reviewed: 29 March 2024
Elizabeth
SwitzerlandRight next to Wembley so perfect to stay after an event. Hotel was fully booked but staff handled everything efficiently
Stayed in March 2024
Reviewed: 29 March 2024
Anamaria
United KingdomBreakfast - not too many options
Very clean and comfortable
Stayed in March 2024
Reviewed: 28 March 2024
Collantine
United KingdomThe sofa bed provided (as we were a family in a suite) was filthy around the edges, disappointing for the the high price we paid. The furniture in general needs a clean or upgrade
Breakfast was great, staff are brilliant (can't fault them) and the location was perfect as we were there for Wembley Stadium
Stayed in March 2024
Reviewed: 27 March 2024
Melanie
United KingdomBreakfast should be included
Lovely hotel
Stayed in March 2024
Reviewed: 27 March 2024
John
United KingdomThere was a little bit of a language barrier at reception. I’m from England and speak clearly so was surprised a little. We overcame it quite easily and once we had good communication established there was no issues and the staff were helpful.
Really good breakfast selection. Bacon was crispy…which is rare…good tasty butchers style sausages, full English selection, cereals, fruits, pastries, English tea, coffees, pancakes, continental selection…plus a lot more.
Stayed in March 2024
Reviewed: 26 March 2024
Richard
United Kingdomdidn't haver the breakfast as far too expensive
Location was excellent for Wembley arena Room clean and comfortable
Stayed in March 2024
Auckland, New Zealand
Passo del Tonale, Italy
Radenthein, Austria
Concepción, Chile
Nha Trang, Vietnam
Wonga Park, Australia
Puerto Calero, Spain
Newcastle upon Tyne, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content