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1 Shortlands, Hammersmith and Fulham, London, W6 8DR, United Kingdom
August 15, 2016
눉At check in, I was asked if I had stayed at the hotel before. The receptionist then went into a back room, for a very long time and I was left standing at the desk. When she returned I was asked if I had any outstanding balance to pay from my last visit, which I did not. I was made to feel very uncomfortable by the delay, and felt as if I was being accused of something underhand.
눇excellent breakfast, location and staff
August 14, 2016
눉Place could do with tidying up: paint job, there was plaster peeling off in places. Very expensive for what you get. Breakfast is great, but service was lacking at times. Had to ask for coffee 3 times before service and that wasn't on the busy day. Had a conference on on one of the days, but we hadn't been warned - ended up queuing for breakfast - not what we expected! If they had said/been warned we would have come down earlier or atleast wouldn't be mentioning it here. Car parked £1.50 an hour?! We parked up at a tube station for our duration and paid £5 a day. Unlikely to use again. :(
눇It's close to a tube station.
August 14, 2016
눉Petty annoyance was, the mattress was too soft so I couldn't sleep well. That's personal preference though as each to there own.
눇The staff were fantastic and the location was just right for where we were.
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