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  5. Reviews of Novotel Manchester Centre

Reviews of Novotel Manchester Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Dickinson Street, Manchester, M1 4LX, United Kingdom

#50 of 111 hotels in Manchester

Guests' Choice

Review Score

Based on 3706 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Nice and clean hotel with very good location

    Stayed in March 2024

  • Reviewed: April 22, 2024

    8.0
    Great food and location
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Food and location

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like the separate toilet and bathroom facilities. Final point was that the hotel is 8 miles away from Bury (Home of Black Pudding) but this is not on the breakfast menu.

    Location was ideal. Staff were friendly and when asked for a larger quantity of pillows this seemed to be no issue. Room was large enough and very comfortable

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Loved the hotel its location and its comforts
    • Leisure trip
    • Couple
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Reception area clean and welcoming room was large with seating and queen size bed was so comfortable. The soundproofing works 100% in the centre of Manchester and couldn’t hear a thing 😊. Breakfast buffet style also very good quality with extensive range to choose from from

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Most enjoyable stay in Novotel adding to our overall enjoyment of our 4-day trip to Manchester
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Bedroom had separate toilet from bathroom. This toilet was small and a bit cramped. No sink.

    Great location. Friendly and helpful staff. Good choice of food in restaurant and excellent breakfasts in separate bright, airy dining room

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights

    Bathroom to dark and small

    Good location, nice bar, friendly staff, good breakfast

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good value for money, but don't expect 4 star in all domains of your stay.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 4 nights

    The room cleaning varied from day to day from perfection to just a little cleaning on the sheets And the shower cap was leaking

    The hotel is located in the center or a 5 - 10 min walk from the cathedral, right next to Chinatown and Oxford street station which is great when coming from the airport. The staff was great, very helpful. A great bar down in the lobby

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Really enjoyed, nice friendly feel as soon as walked in.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly, clean, great location!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Great hotel in perfect location
    • Leisure trip
    • Couple
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was poor, bath unusable as no plug Rubbish under the bed including a balloon from previous occupants

    The location was great for shopping, dining and nightlife yet quiet Front desk staff and bar staff were amazing, professional and attentive

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Excellent hotel, we will surely return!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Sometimes some of the breakfast options finished quicky and staff did not keep up with refilling up. The coffee machine had issues when we were there. Sometimes a long line at the checkin desk for the breakfast.

    Beautiful, classy hotel in a great location in Manchester. The junior suite was great. Breakfast was according to expectations. The hotel bar was excellent and staff very helpful.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Spare pillows had been used for the put me up beds for our two children, so no spares in the wardrobe as there usually would be, so we (parents) only had 1 pillow each and we like 2, easily rectified by asking at reception. No bottled water in the room, I'm sure they used to supply them, but I might be wrong. Mattress was too hard for our liking, although ours at home is a firm this was much harder, ached all over in the morning, but this is a preference to be fair.

    Stayed here on numerous occassions. Ideal location for us personally. Room isn't big for a family of four, but is fine for a 1 or 2 night stay. Clean as always. The staff were very friendly and accomodating as usual. A vast and tasty choice for breakfast to suit all ages.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Was good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    no information about the possibility of booking parking in advance, there is information in the elevator about a 25% discount on parking but this information is out of date

    Location

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Have the breakfast - you won’t regret it
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The vents in the bathroom & toilet didn’t appear to be working - reception informed us the were on a centralised system & only worked at certain times - although they couldn’t say what times … 🤔

    The room was modern & well furnished. The fridge in the room was a particularly welcome addition. Breakfast was the best we’ve had for a very long time & well worth the price paid.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    At the reception the staff were very helpful specially Dominic was very helpful in briefing us with the many manchester attractions to attain and guide us to take different way to reach there. Many thanks for Dominic. The buffet food was piping hot and good. Me and my family enjoyed it. I would definitely recommend it. 👌👍

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    Very central location, just a few minutes walk to many bars and restaurants.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Rooms were a great size

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night

    Room could have been cleaner. Outside of toilet door wasn't clean

    Location is good. Easy walk from Piccadilly Station

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very comfortable stay and would stay there again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Very good location, tram nearby and easy access to everywhere. Breakfast very good and ordered food in the evening also very good. All staff friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Ideal city centre stay
    • Leisure trip
    • Couple
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night

    better in room facilities. only enough milk for two drinks

    location great for city centre

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    I would recommend and definitely stay there again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very small toilet -my partner is very tall and was hard for him to shut the door

    Great location, clean , nice staff

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Everything is good and cozy, staff is very nice.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is great, except for the telephone which is really dirty.

    It’s close to China Town with lots of great restaurants, and it’s quite close to Metrolink station which is around 10 mins walk

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Great place
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No dislikes

    Staff were very welcoming and friendly, location was excellent, breakfast was good. Overall a very pleasant stay and would recommend.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The heat , the rooms and hotel extremely warm making it quite uncomfortable. The central heating/air conditioning very poor had it on the lowest setting and was very weak . Couldn't open window as very noisy due to central location . Soft furnishings in room could do with cleaning , stained and dirty .

    Large room , central location , bed very comfortable .

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Overpriced for what we received.
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was just very average! Felt underwhelmed about our room, the bathroom had no lid to the toilet! the shower was cold & leaked. The room had a disabled access bathroom this was not what we booked. Glad we was only staying one night.

    Not a busy hotel, very quiet.

    Stayed in March 2024

Showing 1 - 25

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