What I didn’t like was the awful smell from the shower trap. It was revolting and permeated the whole room. I told two staff members. The spa needs to be more accessible for people, like me, with mobility problems. There needs to be handrails where there are steps, eg to the showers and the jacuzzi. Also the relaxing beds by the pool are too low. They’d be much better with waterproof mattresses on.

The accessible room was very comfortable. The staff are very helpful and the breakfast was the best vegetarian breakfast I’d ever had.

Stayed in March 2024

No public transit access but did have parking!

Gorgeous property with an amazing staff

Stayed in March 2024

Cheeky floors, but to be expected in such an old building. Spa is not within the building and rather, across

Staff were accommodating and attentive at meals. Happy to extend check out time as I had a spa treatment books which concluded close to checkout time. Gave me a few snacks leaving which was a nice touch.

Stayed in February 2024

Nothing

Excellent

Stayed in January 2024

Bathrooms very dated and not in keeping with rest of building.

Beautiful period property. Loads of character and big rooms. Great friendly staff.

Stayed in December 2023

In the first room we were given, the window was letting wind and rainwater in. The staff were quick to move us to another room. However, the new room was uncomfortably hot during the night, even though we turned the radiator off. There seemed to very some warm pipes under the floor(?). We couldn’t leave the window open to cool the room down because it was a sash window that rattled noisily in the wind. So overall we didn’t sleep well. Windows in the restaurant were historic and beautiful but draughty. We thought it was priced a bit too high, especially given these issues.

Lively Christmas atmosphere, beautiful historic building. nice and proactive staff.

Stayed in December 2023

Stunning location, comfy bed and room was lovely staff very friendly and efficient

Stayed in December 2023

Room and bathroom are very small and windows dirty especially between the double glazing.

Stayed here as a romantic couples night away and the hotel is beautiful, we sat by the fire for cocktails, had treatments together, us d the gym and swam. Also walked to the town.

Stayed in November 2023

Breakfast was slow, spa not connected to hotel

Hotel

Stayed in November 2023

Restaurant mediocre, smashed avocado at breakfast was bought in guacamole (sludge coloured a tasted processed), poached eggs tasted of vinegar, natural yogurt was “odd” thick and claggy. Requested a plain smoked salmon sandwich just on buttered whole meal with lemon. Got a generous amount of salmon but they’d slathered it with mayonnaise as well as butter and served chips on the side.

Staff were engaging and helpful. Spa, open to public, busy, but good facilities. Building quirky.

Stayed in October 2023

Room had an obstructed view

Breakfast and dinner were great

Stayed in October 2023

N/A

Arrived late and left early, didn't see anything.

Stayed in August 2023

-

Fabulous setting. Attractive quirky building.

Stayed in September 2023

Didn't stay long enough due to flight times

Only stayed at hotel for few hours

Stayed in August 2023

The building is beautiful and great views from the breakfast room.

Stayed in August 2023

Could trim some more of the trees to improve the lovely view from the terrace.

Reception staff were really welcoming, which continued with other staff. The building is very impressive with its historic features, but the facilities were all very good and modern, especially alongside the lovely spa and gym. Food was fab. Wonderful massage!

Stayed in August 2023

When we didn't want to eat from the " pretentious " menu we were offered the Alfresco menu which was good however we were then informed we couldn't eat in the restaurant! we were offered the Library or Bar area where the tables were not suitable to the chair height for dining. If the weather had been ok then Alfresco seating area would have been fine but it was raining and considering the restaurant wasn't busy we were annoyed at having to sit in these areas I paid £450 for the room and a further £110 on food and drink......Not value for money and will not recommend.

Breakfast was good, room was nice and clean, evening meal was okay, onion rings over cooked though. The spa was okay but nothing special.

Stayed in August 2023

Room temperature

Restaurant

Stayed in July 2023

As we were spending, sadly, little time at the hotel, we booked a cosy room. The size and description were fair but we compared the room to an average 3 star. I’m sure the soft furnishings and finish of the room could be better. Whilst the building of the hotel is stunning, I felt the decor was a little flat and dull - I am being critical.

The welcome and attitude of the staff, excellent!

Stayed in July 2023

Air conditioning poor, bath in our room quite tricky to get in and out of due to bathroom layout and hand rail in the bath to "help" was in the way so I banged my funny bone on it twice. Spa nothing special - good for a hotel guest or health club member but not necessarily a special occasion spa day in terms of the luxuriousness of it.

Breakfast excellent, comfortable bed, bath robes, fan in the room, exterior of building spectacular and grand/impressive in the entrance, balcony, library. Terrace and grounds were beautiful. Suite on top floor had fantastic roof terrace with nice views. Spa facilities pleasant and afternoon tea in spa lovely - nice relaxation area with hot and cold drinks, very good treatments. Good parking provision. Located within a few minutes drive of lots of pubs in either direction.

Stayed in July 2023

Choice at dinner could have been better. Expensive so that a return visit might nit be affordable. We are not young but were put on the sthird floor.

There was nothing not to like. Super comfortable and excellent facilities. Good breakfast. Lovely lunch on the twrrace.

Stayed in July 2023

Restaurant food and drink prices. Gardens surrounding house need attention. Could be developed to create walks.

Beautiful historic building. Friendly efficient staff. Calm restful location. Perfect for a mini break.

Stayed in July 2023

Breakfast room and general ambience was excellent. The attentiveness and professionalism of the staff was exceptional.

Stayed in June 2023

The food was ok but a bit disappointing

Excellent service, attentive and friendly without being overbearing (particularly Steph and Ben). Good spa, great setting, comfortable room, very relaxing stay

Stayed in June 2023