27 Devonshire Terrace, Westminster Borough, London, W2 3DP, United Kingdom
#778 of 1,005 hotels in London
Guests' ChoiceBased on 4297 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.7
Facilities
7.2
Staff
8.0
Value for money
7.1
Free WiFi
7.7
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End of dialog contentReviewed: 28 March 2024
Alina
CanadaFixtures
The property is really worn down so as soon as you enter the vibe is not nice. I was actually disappointed, but to my surprise rooms were decent and not bad.
Stayed in March 2024
Reviewed: 28 March 2024
Wendy
FranceNo replenishment of drinks (coffee/hot chocolate) or biscuits in room.
Excellent location for Paddington (Heathrow Express), shops, etc. Nice to have a small fridge in the room and to have an iron & ironing board provided.
Stayed in March 2024
Reviewed: 28 March 2024
Carr
IrelandRoom was extremely small and there was several different stairs to climb. Staff on check in weren't friendly.
Room was very clean and it was an excellent location.
Stayed in March 2024
Reviewed: 27 March 2024
Juan
GuatemalaStaff’s demeanor
Location
Stayed in March 2024
Reviewed: 27 March 2024
Cardona
MaltaThe fact that I arrived at the hotel at midnight, and when I arrived the receptionist told me that they have maintenance issues in my room, so I was asked to go to another hotel of theirs some 3 minutes away by taxi. Could have at least send me an email beforehand so that I would have headed straight away to the other hotel, considering that my luggage was already out of the taxi and the driver left! Staff was very nice and helpful. Rooms are very clean.
Location was good. Breakfast was nice. The bathroom was downstairs and the bedroom was upstairs, considering that I suffer from knee arthritis!
Stayed in March 2024
Reviewed: 26 March 2024
Ryan
United KingdomThe rooms are quite small but that is to be expected in London.
Great value for money! I’ve stayed with Park Grand several times and always been impressed with the quality of the room for the price you pay. Super clean, friendly staff - we even got given an upgrade. Lots of amenities in the room to make your stay comfortable. Rooms were quiet and had excellent storage considering the space.
Stayed in March 2024
Reviewed: 26 March 2024
Steve
NigeriaRoom was a bit small
breakfast was great and the location wasn't bad at all
Stayed in February 2024
Reviewed: 26 March 2024
Renu
IndiaSize of compact room ,it’s too too small
Service, staff at reception very very helpful
Stayed in March 2024
Reviewed: 25 March 2024
Bruno
NetherlandsThe single room was extremely small
Location and good service
Stayed in March 2024
Reviewed: 24 March 2024
Lorena
BelgiumConditions from my room has not been achieved. I was given a small room, noisy, with the heather not working and no security box.
The hotel is well located and clean.
Stayed in February 2024
Reviewed: 24 March 2024
Scott
United KingdomGreat location, to get around London & a clean & friendly hotel.
Stayed in March 2024
Reviewed: 23 March 2024
Julie
United KingdomBreakfast room was cold due to ventilation system.
Location
Stayed in March 2024
Reviewed: 23 March 2024
Kristine
LatviaThe room felt rather cramped with so little space to move around, but the high ceiling made up for it. The bathmat was dirty so we didn't want to use it. Apart from that the room was spotless.
The location, the staff, the facilities, the lighting, the bathroom.
Stayed in March 2024
Reviewed: 22 March 2024
Stubbs
BahamasTight fitted room.. no wash clothes as part of the standard..
Close proximity to alot of amenities . Friendly staff
Stayed in March 2024
Reviewed: 22 March 2024
Steven
United KingdomOur room was in the basement.
Location was great and the breakfast was delicious.
Stayed in March 2024
Reviewed: 21 March 2024
Kjersti
NorwayExcellent location, and the room was fresh and good sized.
Stayed in March 2024
Reviewed: 20 March 2024
Shawnee
United StatesI looked for breakfast but it was not available. Bit disappointing. Staff were very helpful and kind. Luka in particular.
Stayed in March 2024
Reviewed: 20 March 2024
Jesus
SpainMaybe the bathroom too small compare with the one offered in the picture.
It was ok. Nothing out of the normal.
Stayed in March 2024
Reviewed: 19 March 2024
Desloges
United KingdomFriendly staff, very clean room.
Stayed in March 2024
Reviewed: 19 March 2024
Thuy
United StatesFor a disabled person it is not advertised clear enough that there would be a very high step to enter the building.... I also was not able to have a drink at the bar because it was not accessible for me. Therefore you cannot write accessible when you are not !! It's misleading, false advertisement.
Location, location, location.
Stayed in March 2024
Reviewed: 18 March 2024
Roman
United KingdomBar area was very quiet all the time so made us feel like we couldn’t sit there. Loud aircon even when off.
Rooms were very clean, modern and spacious.
Stayed in March 2024
Reviewed: 18 March 2024
Laura
United StatesThe service was poor. They did not refill everything. We had to ask for shampoo and tissues.
The location was great, the hotel was clean
Stayed in March 2024
Reviewed: 18 March 2024
Gerður
IcelandSmall room , wifi not good
Location
Stayed in March 2024
Reviewed: 18 March 2024
Annie
IrelandThe beds were not comfortable with little support. On the big main bed the duvet was not fully wide enough so both had sleep close together to get full warmth of the duvet.
Good location to Paddington Station. Staff were friendly and helpfully
Stayed in March 2024
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