Palace Road, Buxton, SK17 6AG, United Kingdom
#8 of 8 hotels in Buxton
Guests' ChoiceBased on 10805 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
9.1
Facilities
6.9
Staff
7.6
Value for money
7.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Sharon
United KingdomSome rooms are a real hike even from the lift, up and down stairs with cases not great
Nice hotel excellent breakfast choice
Stayed in March 2024
Reviewed: April 24, 2024
Michael
United KingdomNothing really, had problems with room key but reception were helpful. Parking charge seemed a bit cheeky but its central buxton and i suspect they have trouble keeping out tourists who are not staying in the hotel. This means residents can almost park by the door.
I called in at this hotel twice - once on my way north and once on the way back. Having not paid a great deal, I was very surprised to find a very comfortable even lavish hotel. Little extras in the bedroom made it feel like a much more expensive place.
Stayed in April 2024
Reviewed: April 23, 2024
O'reilly
United KingdomOur room was very small but didn’t mind, the bed was so uncomfortable we would of been better sleeping on the floor, we asked the manager if he wouldn’t mind moving us but was very rude and defensive, he moved us to a room which was as ok as the first one however it was located in the old service quarters and couldn’t sleep because of the noise and light outside our window, deliveries were constant, we’ve stayed many times and always loved it, but not this time, won’t be staying again unfortunately
The hotel is lovely and located well
Stayed in April 2024
Reviewed: April 23, 2024
Mary
United KingdomNot much to dislike, it’s an older building which I liked but if someone is looking for a modern room this may not be for them.
Great location, rooms had lots of space
Stayed in April 2024
Reviewed: April 22, 2024
Richard
United KingdomA tiny bit shabby
The position , the decor .
Stayed in April 2024
Reviewed: April 22, 2024
Andy
United KingdomHaving paid over £100/night we felt that there should be free WiFi and parking.
Central location. Traditional feel.
Stayed in April 2024
Reviewed: April 22, 2024
Frankie
United KingdomLack of hash browns at breakfast and vegetable fingers instead of veggie sausages.
Buxton is so lovely and the hotel is in a great location to easily access all the sites. The big sign helps to navigate back and get to bed after a few. Cheap access to the pool, sauna and steam room was much appreciated the morning after.
Stayed in April 2024
Reviewed: April 22, 2024
Kirk
United KingdomYou only get one coffee in your room . Most hotels supply more than one. We was not warned there was a wedding party staying there so couldn't sit down and enjoy a drink at the bar as the whole area was being over run by 100s of wedding guests . Had to wait 20 mins or more for a drink then had to take them outside just so we could sit down . Wedding party's have there own function room . It should stay in there not take the whole of the hotel over . £5 parking charge for 24 hours is not fair as you pay enough to stay at the hotel as it is . Parking was a night mare . Car park was so over crowded.
The Palace Hotel was located in a very good area to the town . The hotel was clean and the stall were very nice. The breakfast was fantastic
Stayed in April 2024
Reviewed: April 22, 2024
Carol
United KingdomFreshly decorated , pleasant staff
Stayed in April 2024
Reviewed: April 21, 2024
Jane
United KingdomThe lift could do with replacing. A bit slow and temperamental.
Clean, comfortable, spotless bathroom. Beautiful staircase. Friendly staff
Stayed in April 2024
Reviewed: April 21, 2024
Fiona
United KingdomThe furniture in the room was dated but overall the decor was good The spa could do with a bit of money spending on it - it didn’t feel very clean and there were multiple areas where tiles were missing / paint was peeling etc. the changing rooms were very functional - not really what you expected to find in such a grand setting.
The room was huge and clean. Value for money Great position for the opera house The staff were exceptionally friendly The food (breakfast) was delicious and excellent value!
Stayed in April 2024
Reviewed: April 20, 2024
Paige
United KingdomFire alarm went off multiple times, cleaners talking very loud in the morning.
Beautiful architecture, great size rooms. Relaxing bar area
Stayed in April 2024
Reviewed: April 19, 2024
Jayne
United KingdomNothing
Value for money Lovely building
Stayed in April 2024
Reviewed: April 19, 2024
Sifat
United KingdomNo free wifi, they charge £7 for access! Parking costs £5!!
Rooms were very spacious and clean
Stayed in April 2024
Reviewed: April 19, 2024
Keith
United Kingdomultimately you get what you pay for and I had a good deal based on a one night stay. No doubt that was why my room was “acceptable” but not ideal !! .. I did see other rooms which were possibly higher and different in price and they seemed nice. My room was sadly cold and it appeared I could do little to change the heating overnight which disturbed my sleep
perfectly situated and on the face of it very grand with a sense of history
Stayed in April 2024
Reviewed: April 18, 2024
Solomon
United KingdomBed was not that comfy although I slept well. Room decor needs attention
Room was great value for money. Slept well on bed although mattress was quite hard. Join in centre of double bed (two singles joined) was very lumpy. We really enjoyed our stay for the discounted price we paid. If we had paid full price I would not have been as happy as décor was showing signs of age. This hotel will need some refurbishment at some point during the 5 years. Definitely recommend staying here if you can get a discounted price from their normal rates. Breakfast was superb! Live piano player during evening drinks was a lovely touch too. He only plays a couple of days at weekend though so check when he's on!
Stayed in April 2024
Reviewed: April 16, 2024
Marc
United KingdomUsed the pool that again was OK, the steam and sauna were small, only enough room for 3 people really. No EV charging points.
Location Excellent for the Theatre, Bars and Restaurants, Breakfast was OK I guess, nothing special. Drinks at the bar were reasonably priced.
Stayed in April 2024
Reviewed: April 15, 2024
Carol
United KingdomExcellent location very good value for money
Stayed in April 2024
Reviewed: April 15, 2024
Richard
United KingdomNo lock on toilet cubicle in pool change room
Loved the opulent reception all and staircase
Stayed in April 2024
Reviewed: April 15, 2024
Moheeb
United KingdomCheckout time of 10am is a bit too early for my liking.
The location was perfect. Within waling distance of town and supermarkets.
Stayed in April 2024
Reviewed: April 15, 2024
Isobel69
United KingdomSmall Room Too much furniture..not enough air. Bed too soft and pillows too hard.
Lovely Staff. Piano guy was great. Beautiful Hotel.
Stayed in April 2024
Reviewed: April 14, 2024
Toni
United KingdomLocation, friendly staff, Beautiful Decor.
Stayed in April 2024
Reviewed: April 14, 2024
Sheila
United KingdomRooms not checked every day (you had to request this). On occasion there was a long wait for courses at dinner( half an hour wait for dessert one evening. Menu was repeated after three nights.
Room was very spacious and clean. Breakfast buffet was excellent.
Stayed in March 2024
Reviewed: April 13, 2024
Mr
United KingdomWe had to pay to use the pool
Very good location in Centre of Buxton
Stayed in April 2024
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