173 Gloucester Place, Westminster Borough, London, NW1 6DX, United Kingdom
#847 of 1,008 hotels in London
Guests' ChoiceBased on 3294 hotel reviews
6.7Cleanliness
7.3
Comfort
7.4
Location
8.6
Facilities
6.8
Staff
7.9
Value for money
6.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Jodie
United KingdomThe stairs, only due to luggage
It was in 2 separate buildings and they were very well equipped.
Stayed in February 2024
Reviewed: April 23, 2024
Heather
United KingdomCentral location
Stayed in April 2024
Reviewed: April 21, 2024
Stuart
United KingdomRoom was small on basement level
Comfy bed clean room and good shower . Good location
Stayed in April 2024
Reviewed: April 21, 2024
Julie
United KingdomWas noisier st night than we were expecting on the third floor- externally - maybe due to marathon preparations or maybe not? Waterfall shower head needs cleaning. We also had a really annoying intermittent beep in the room, which went off eventually but we turned off everything in trying to locate it!
Great location, bags carried to room, comfortable bed, good shower room, television, microwave, small fridge, hair dryer, kettle with ample tea/coffee makings; and toiletries.
Stayed in April 2024
Reviewed: April 20, 2024
Yolanda
United States of AmericaThe mattress was really uncomfortable and small, the comforter was too narrow. The furniture was simple.
I loved the location, the kettle, the teas and the cookies, the heated floor in the bathroom was so nice, I really loved that they had a real tea cup and spoon and not disposable ones. Everyone was really helpful and nice. I was able to leave my luggage for a couple of hours with no additional cost which is always nice. I liked having a desk to write on. I loved the shower head from above, though I had to unrust it for the flow to be fuller. The pillows were comfortable, which is rare in hotels.
Stayed in April 2024
Reviewed: April 17, 2024
Jacqui
United KingdomThe stairs and no lift
The staff are really lovely and helpful here
Stayed in April 2024
Reviewed: April 16, 2024
Ian
United KingdomNoisy guests banging doors and talking loud late at night.
Staff were friendly and polite, Bed was comfortable , Clean property and good location for public transport, Regents Park and Zoo.
Stayed in April 2024
Reviewed: April 11, 2024
Paul
United KingdomNothings
All fine. Clean and comfortable
Stayed in April 2024
Reviewed: April 10, 2024
Jacqui
United KingdomThe noise
The helpful staff and location
Stayed in April 2024
Reviewed: April 7, 2024
Raymond
IrelandNo lift with 4 floors
Spotless clean
Stayed in April 2024
Reviewed: April 7, 2024
Shirraleigh
United KingdomClean and comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Harris
AustraliaRooms are small
Location
Stayed in January 2024
Reviewed: March 31, 2024
Amy
United KingdomRoom not as nice as the photo. Burn marks in carpet. Window cover broken so couldn't open it . No throw or cushions on the bed just white sheets/duvet. Shower head not cleaned properly as water not coming out of half the holes.
Very helpful, friendly staff. Comfy beds. Decent size room. Fairly quiet. Good location for London Zoo and Marylebone Station. Breakfast very basic but tasted nice.
Stayed in March 2024
Reviewed: March 29, 2024
Pat
United KingdomNoise at night plus we were sent across the street to adjacent part of the hotel. Thank fully we were fit enough to use the stairs on 4th Floor. We did get help to carry our suitcases
I suppose the location , close to underground
Stayed in March 2024
Reviewed: March 27, 2024
Karen
United KingdomSlippy base to shower so used mat inside
Quiet room, comfortable bed and walk in shower as requested.very friendly staff
Stayed in March 2024
Reviewed: March 23, 2024
Ma
GermanyRooms are super small in comparison to pictures
Stayed in March 2024
Reviewed: March 20, 2024
Georgi
United KingdomStaff were slightly abrupt but still helpful
Clean and comfortable
Stayed in March 2024
Reviewed: March 18, 2024
Dominika
PolandThe room could use a better cleaning, the glasses were not properly washed, also not not all the sockets were working
Location, room size and price
Stayed in January 2024
Reviewed: March 14, 2024
Merrick
United KingdomBreakfast was not the best
Room was very clean. Friendly helpful staff
Stayed in March 2024
Reviewed: March 14, 2024
Brian
United KingdomLittle bit of small room Heating control bit difficult to control Not as many TV channels
Perfect location.all you need for a quick stop over Shower was awesome hot and powerfull
Stayed in March 2024
Reviewed: March 13, 2024
Mark
United KingdomI paid extra for a room with a window as they have some rooms without (room 821). Arrived and was given a room without the window, or at least a window of a wall 1 foot away from it. Asked to be moved or the difference refunded as I paid extra for a window. Was told that there was no spare rooms and that I needed to contact Booking.com for the refund of the difference. But also told not to worry as I was only there for one night. I was aware of this as I booked it and charged extra for a window.
Location was good and it was very clean and generally as expected
Stayed in March 2024
Reviewed: March 9, 2024
John
United KingdomUnfortunately, the room was located on one side of the street and the restaurant for breakfast was on the opposite side of the street. The room was small and there were no chairs. There was only a small area for hanging coats/trousers but no drawers for other clothing.
The hotel was conveniently located to Euston Station and to Baker Street for other transport. The hotel and the room were clean, and the housemaid service was very good.
Stayed in February 2024
Reviewed: March 2, 2024
Malcolm
United KingdomThe room was very small but completely functional, clean and modern. There is no lift.
The room was modern, clean and comfortable and good value for money.
Stayed in March 2024
Reviewed: March 1, 2024
Idah
United KingdomNothing
Cleanliness
Stayed in February 2024
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