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449 Great West Road, Heathrow, Hounslow, TW5 0BU , United Kingdom
15 August 2016
눉Small rooms, not the friendliest or most helpful of staff, probably if the reception manager was to change the approach to customers it would help changing the attitude of other employees. Breakfast is very basic and usually overcrowded, with staff far more keen to tell you what you cannot do rather than what you can do. Rooms have a massive shortfall of UK sockets and usually they are not working leaving you to unplug in-room appliances if you have to use a socket.
눇Relatively good hotel, clean, with a decent degree of comfort and modern looking.
12 August 2016
눉Trays of other people's food left outside my room, this wasn't removed until morning. Made to feel uncomfortable at receptions, staff appeared to be having a joke at me expense in there own language.
눇It was a clean and comfortable room
14 August 2016
눉The bed was a bit soft Drinks expensive
눇The staff were very helpful food nice rooms where lovely
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