Bath Road, Hillingdon, UB7 0DU, United Kingdom
#32 of 41 hotels in Hillingdon
Guests' ChoiceBased on 10455 hotel reviews
7.2Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.5
Staff
7.8
Value for money
7.3
Free WiFi
8.0
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End of dialog contentReviewed: 23 April 2024
Marietta
United KingdomClose to the airport
Stayed in April 2024
Reviewed: 22 April 2024
Paul
United KingdomLocation to T2
Stayed in April 2024
Reviewed: 22 April 2024
Lucas
DenmarkHard to get there from the Airport
Stayed in March 2024
Reviewed: 22 April 2024
Lynn
United KingdomI said 500 metres from terminal 2 and wrongly assumed I could walk to terminal for flight which was not possible
Lean and comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Ian
AustraliaDistance from check in desk
Room clean and tidy, spacious for 2
Stayed in April 2024
Reviewed: 21 April 2024
Elaine
IrelandChecking in was very inefficient and disorganised initially. I had to wait 25 minutes to check in later in the afternoon despite the fact that many members of staff were visible. I think charging hotel guests £7 for a shuttle bus is excessive.
My room was very comfortable and the lady who checked me in was pleasant.
Stayed in April 2024
Reviewed: 20 April 2024
Linas
United StatesCould do a better job on vacuuming.
Stuff was very good, and know what they doing.
Stayed in April 2024
Reviewed: 20 April 2024
Lesley
United KingdomLoved the health club pool warm steam room and sauna great
Stayed in April 2024
Reviewed: 20 April 2024
Curry
IndiaNo free shuttle to airport
Very useful hotel next to Heathrow airport, I stayed one night. I have been here before and it's always simple and direct, everything works and the overall experience is fine.
Stayed in April 2024
Reviewed: 20 April 2024
Julie
AustraliaIt would be helpful to make clear that this hotel is the Radisson Red. The fittings in the room are a bit tired, but otherwise everything was fine for a single night's stay.
Well located for easy access to Heathrow with the shuttle bus - alhtough beware that they only run once an hour! The standard rooms are spacious, staff were friendly and we were glad that the restaurant was open on a Monday evening after our flight delay.
Stayed in April 2024
Reviewed: 19 April 2024
Hannah
AustriaFor the price the quality is not that good and the bathroom wasn’t totally clean and felt a bit damp / mouldy.
Location was close to airport
Stayed in April 2024
Reviewed: 19 April 2024
Victoria
United KingdomDirty. Attention to detail seems to have been lost here. Dirty, dusty, grubby. Lots of things overpriced from the £5 tray charge on poor quality room service to the in reception taxi car service at a minimum £20 to get to your terminal. A taxi is £8 so I'm not sure what that's about. Phoned room service 8 times and was hung up on each time. When I did get someone on the phone, they said the icon on the inroom phone that said room service was not room service and to call 22 instead. When the exorbitantly priced fish and chips arrived, it had a teaspoons worth of olive green slime on the side of the plate that was meant to be the mint peas. Burnt chips and over battered greasy fish. I would never stay here again. Bad value for money and not a great way to start your trip if you have an early morning flight.
Stayed in April 2024
Reviewed: 19 April 2024
Susan
AustraliaDid not like shower over bath. Not good access for older guests.
Proximity to airport and regular HotelHopper bus.
Stayed in April 2024
Reviewed: 18 April 2024
David
United KingdomBeing woken up at midnight by two guests who had the wrong room and actually entered - security how did this happen? Room- close to lift shaft - very noisy
Bed was comfy
Stayed in April 2024
Reviewed: 18 April 2024
Joyce
ItalyBar food just microwaved and not good didn’t eat much of it very high priced and only one choice of eggs
Nearish airport
Stayed in April 2024
Reviewed: 17 April 2024
Denise
United KingdomVery quiet.
Comfortable for 6 hour stay before early flight
Stayed in March 2024
Reviewed: 17 April 2024
Danielle
United KingdomNo menus in the room for room service, no television remote and poor lighting
Self check in and out
Stayed in April 2024
Reviewed: 17 April 2024
Garry
United KingdomFor £170 you would expect breakfast
Mostly clean few stains on quilt
Stayed in April 2024
Reviewed: 16 April 2024
Julie
United KingdomThe price of drink and food
Stayed in April 2024
Reviewed: 16 April 2024
Valerie
United KingdomFridge not working til you put the card in to keep the lights on. Room much too hot. Heating not working , could not cool it down. Windows would not open to let air in. Food and drink very expensive. No free shuttle to Terminal 4. Not going to stay here again.
Stayed in April 2024
Reviewed: 15 April 2024
Jackie
United KingdomExpensive restaurant. Cooked breakfast cold.
Helpful staff. Good value room. Access to swimming pool. Close to airport.
Stayed in March 2024
Reviewed: 14 April 2024
Arpana
United KingdomThe fact that I had to change my room twice to get the right amenities in my room. And even after that the air-con wasn’t working in the room and no-one was available at reception to sort out issue.
Great location and covered walk-way straight to hotel. Facilities were great.
Stayed in April 2024
Reviewed: 12 April 2024
Samantha
United KingdomThe staff were a bit dismissive when we asked for an issue to be sorted and this issue was not sorted No explanation that the fire alarm that went off was a false alarm. No announcement at all so corded panics amount guests.
Location served a purpose
Stayed in April 2024
Reviewed: 12 April 2024
Joyce
ItalyShuttle should be free Bar meal just microwave food not good we left most of it! Cocktails good, staff good Lighting system room - have to turn everything off all at once. Fridge and heating system very noisy No choice of eggs at breakfast - just scrambled - ridiculous! British located hotel - Chinese and Asian choices!!
Smiley staff!
Stayed in April 2024
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