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Liberation Square, Saint Helier Jersey, JE1 3UF, United Kingdom
April 1, 2015
눉Most positive reviews of the hotel are based on the "fantastic Friday fish buffet". It's not actually about the hotel, its facilities and service - you don't need to stay here to book dinner at the restaurant. The hotel is "tired", dated and not worth the money it charges, with the standard having nothing to do with the one of a 4-star hotel. It needs refurbishing as least, being covered in dust with floor carpets and tapestry really shabby (cleaners do their job well, but there's little help). Double beds claimed as king-sized are actually medium-sized even for one sleeper. The worst thing here are minium 3 sleepless weekend nights guarantied if you stay in a room facing the street. Crowds of boozers get wilder and wilder until early morning just behind your windows. And don't fancy switching on the air-confitioner if you shut the windows - awfully noisy. You'll be no luckier if your room faces the rear. We swapped the room, and for worse.Cause rear ones face... the kitchen roof making the patio (you can easily guess what I mean). The attitude is another thing that is sure to prevent us from coming back. The young lady at the reception, replying to our complain about sleepless nights and request to swap the room, sounded quite offensive saying "Sorry for our hotel being centrely located". We might not be good at English humor but we are able to recognise unacceptable irony. She treated us as if we, adult professionals, were unexperienced nobodies from the midst of nowhere. Even if we were... Also, old-fashioned fittings in the bathroom in our second room tested our IQ, though staying in a hotel is not about doing quizes. I failed completely (perhaps being too used to modern gudgets). But for my husband, I hadn't been able to turn on the shower. Sorry. Breakfast are sufficient but monotonous.
눇The location close to the bus terminal and main attractions. It's also a minus, I mean the wild neighbourhood.
March 28, 2015
눇Excellent well....Room ready even though early ! Helpful staff. Will stay again.
March 30, 2015
눇Great staff especially Mario, well done to you all.
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