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15a Great Suffolk Street, Southwark, London, SE1 0NZ, United Kingdom
14 August 2016
눉The communication between the Head Office and Hotel could be better when requests are made. The key cards stop working very regularly even when they have been nowhere near a phone or anything magnetic.
눇The beds were quite comfy, it was great to have black out curtains, shame no view from the window due to a screen in front of the window. Staff very helpful and always had a smile. We did have a problem with rooms not being allocated together as per our request and we did have to move rooms the next day which wasn't ideal but they tried their hardest to apologise for the oversight.
11 August 2016
눉Family room for 2 adults 2 children not big enough, not enough space to access all beds properly (one not even full size) only one bed side table on main bed due to space encroachment
눇The front of house staff were helpful and polite. Decent value for money in the central London for a family of 4 however the space saving was the down side see other half of review
11 August 2016
눉It would have been useful to have had a safe in our room.
눇The friendliness and helpfulness of every member of staff.
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