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Shepiston Lane, Hayes, Hillingdon, UB3 1RW , United Kingdom
August 15, 2016
August 14, 2016
눉My son loved everything about your hotel it afforded him his luxuries and sensory needs and that was good enough for me. Room needed refrigerator as its hot summer days and kids needs cold drinks to keep rehydrated, we did not have one and when reported on checkout as we only stayed one night. The response was a very complacent shrug "oh well" as if not a priority for this slim tall asain manager. Well yes it is a priority for families wellbeing and health as most people make long journeys to these hotels as we did and simply need a refreshing drink and a rest in the privacy of your room. Thanks.
눇Service was brilliant despite the confusion of what was booked by booking.com and confirmed with the hotel.This happened twice and it was not helpful especially when travelling with children with Autism because you dont need reservations changing you just need comfort, relaxation and reduced sensory outputs. Thank you Premier Inn we will return and we will recommend.
August 14, 2016
눉Car park charges
눇Lovely anerican female receptionist was really friendly and welcoming
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