Lord Street, Southport, PR8 1JS, United Kingdom
#15 of 19 hotels in Southport
Guests' ChoiceBased on 5555 hotel reviews
7.0Cleanliness
7.5
Comfort
7.4
Location
8.9
Facilities
7.1
Staff
8.2
Value for money
7.6
Free WiFi
5.9
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End of dialog contentReviewed: 22 April 2024
John
United Kingdomthe TV didn't work. I was disturbed by a feuding couple in the room opposite.
I liked the grandeur of the hotel and the big breakfast. It was also good to see some live entertainment for the older folk in the evening.
Stayed in April 2024
Reviewed: 21 April 2024
Donald
United KingdomWe were not informed of exterior renovation to the property although it did not impact on our stay as it was only one night
Location
Stayed in April 2024
Reviewed: 19 April 2024
John
United KingdomFor the price nothing
Excellent value
Stayed in April 2024
Reviewed: 18 April 2024
Jon
United KingdomVery dated hotel
Ideal location Great price Clean
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomFire alarm at 5.55
Stayed in April 2024
Reviewed: 16 April 2024
John
United KingdomRestaurant only open 5.30-7.30.car park not big enough .only one socket in bedroom.
Good value and location
Stayed in April 2024
Reviewed: 16 April 2024
Carl
United KingdomExpensive car parking.. should be free..
Great location.. cheap
Stayed in April 2024
Reviewed: 15 April 2024
Steven
United KingdomThe bed was very small and uncomfortable.
I love the grand entrance and parking at £6 for 24hrs is perfect
Stayed in April 2024
Reviewed: 14 April 2024
Anthony
United KingdomIt seemed that everyone was charged differenty met alot of people were charged 120 pounds we were charged 148 pounds especially as there was work being carried out on the Friday. Thought the bar was expensive considering the facilites and entertainment7.50 for a small bottle of presecco and 4.75 for a Sam Mequele lager pint.Closed bar at 11am. To be honest would not have booked if we knew this.
Everything except entertainment finished early on Friday 10 past 10 to be precise. Liked the room considering the paintwork was just done to hide the defects. Ugly scaffolding outside room, nice shape with lots of space and good wardrobes with drawers. Room was warm
Stayed in April 2024
Reviewed: 14 April 2024
Carole
United KingdomI wasn’t aware of the parking or wifi charge in advance. Room decor is a little tired. The dogs in the room next door barked early in the morning which isn’t ideal. The fire alarm going off at 6am and lack of staff to deal with such an incident wasn’t great either.
Excellent location. The room was clean, warm & comfortable and had everything we needed.
Stayed in April 2024
Reviewed: 14 April 2024
Bernadette
United KingdomNo soap in soap dispenser in bathroom
Central to all amenities
Stayed in April 2024
Reviewed: 13 April 2024
Alan
United KingdomVery noisy floorboards from the room above.
Location.
Stayed in April 2024
Reviewed: 12 April 2024
Gretta
United KingdomThe bed was uncomfortable and the curtains didn’t close
Loved the decor. Beautiful building
Stayed in April 2024
Reviewed: 11 April 2024
Kenneth
United KingdomThe car park is camera controlled ANPR. You are given 15 mins initial allowance to unload luggage and register. This is not long enough if you are disabled or there is a backlog at reception.
The location was ideally situated.
Stayed in April 2024
Reviewed: 11 April 2024
The
United KingdomThermostat on room radiator was broken. Room was too hot....room 309
Clean and friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Joanne
United KingdomScaffolding/Roof works were being done at the time.
Central location. Friendly helpful staff. Good value. Lovely new carpets and redecoration.
Stayed in April 2024
Reviewed: 5 April 2024
Neil
United KingdomDidn’t dislike anything. rooms were a bit tired and in need of a revamp but still ok
It was very close to everything. all staff were very friendly and professional. Everywhere was spotlessly clean
Stayed in April 2024
Reviewed: 5 April 2024
Gary
United KingdomNo vending machine if you get hungry at night,
It is in a awesome location and quite, staff are very friendly
Stayed in April 2024
Reviewed: 4 April 2024
Kelvin
United KingdomDon't stay in room 312! Radiator v hot and cannot be turned off, had to have window open and kept awake by a squeaky AC unit most of night! every floorboard creaks, bed was VV uncomfortable, curtains don't fit window and big gap under door letting light in all night.
Stayed a number of times staff great, location great and rooms usually v good. Always accommodating and helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Miles
United KingdomGreat position, friendly helpful staff
Stayed in April 2024
Reviewed: 3 April 2024
Michael
United KingdomSpacious old style, curious,long corridors,staircase, a nice ambience
Stayed in March 2024
Reviewed: 2 April 2024
Margaret
United KingdomNothing
We enjoy the location ,room was nice but very hot the radiator wouldt turn down . Singer suñday nite was very good so all in all a good time .
Stayed in April 2024
Reviewed: 1 April 2024
Helen
United KingdomTv wouldn’t work due to outside works
Very nice old building
Stayed in March 2024
Reviewed: 1 April 2024
Ian
United KingdomNo biscuits in room.
Nice room and staff.
Stayed in March 2024
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