23-25 Princes Square, Off Ilchester Gardens, Westminster Borough, London, W2 4NJ, United Kingdom
#305 of 796 B&Bs and Inns in London
Guests' ChoiceBased on 585 hotel reviews
7.6Cleanliness
8.2
Comfort
8.4
Location
9.0
Facilities
7.6
Staff
8.5
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 23 March 2024
Hind
JordanBeds are too small and narrow if you order a double bed in a room. Pillows are not the most comfortable
Good location, great helpful staff and clean rooms.
Stayed in March 2024
Reviewed: 22 March 2024
Richard
United KingdomForgot to clean room, however came back later without us asking and were apologetic & offered to do it.
Comfortable room, clean nice furnishings. Nice location.
Stayed in March 2024
Reviewed: 22 March 2024
Connor
United KingdomInitially shown to a room still being cleaned, but no major issue
Lovely modern decor, rooms very nice, all the mod-cons. Very clean
Stayed in March 2024
Reviewed: 14 March 2024
Millie
United KingdomThe charging sockets didn’t work.
Super modern, just been refurbed. Really clean and good value for money
Stayed in February 2024
Reviewed: 14 March 2024
Rivolta
ItalyThe room is quite small
The position is really good, calm and near to the underground
Stayed in March 2024
Reviewed: 8 March 2024
Azn
BelgiumStaff was very friendly, it was clean and almost in center of London
Stayed in March 2024
Reviewed: 7 March 2024
Alison
United KingdomNewly decorated, very clean.
Stayed in March 2024
Reviewed: 5 March 2024
Merle
United KingdomGreat location with lovely local cafes a stones throw away, 2 underground stations (Bayswater and Queensway) a 5 min walk. Really friendly helpful staff and lovely rooms. the hotel has been newly refurbished and whilst rooms were small they were lovely and clean and modern with everything you needed. loved it
Stayed in March 2024
Reviewed: 4 March 2024
Clare
United KingdomThere was not much to not like about this hotel. The rooms could do with another bin, there was only a tiny one in the bathroom, which was not substantial enough when making drinks and for general rubbish.
The staff were pleasant and helpful. Even though the Hotel does not provide breakfasts they provide a list of close by establishments which you may like, to be honest there are loads of lovely places to grab a bite to eat very close by. The Bedrooms were small but comfortable and clean as was the bathroom. The location was excellent, we were closest to Bayswater tube station.
Stayed in March 2024
Reviewed: 3 March 2024
Dan
United StatesChecking out at 11am. Though I got there very late the previous day
The closeness to the Metro Stations
Stayed in February 2024
Reviewed: 1 March 2024
Ray
United KingdomGood location. Comfortable facilities
Stayed in February 2024
Reviewed: 29 February 2024
Léa
FranceA little more cleaning would be appreciated and if you really want a good night rest you may be aware that you may hear what is happening in the room next to you - depending on how loud its occupants are.
I paid for a single standard room and got a double when I arrived so I was happy. The bathroom was clean, and the room was bigger than I thought. Great for a couple of nights and a short stay! Nice neighborhood too.
Stayed in February 2024
Reviewed: 26 February 2024
Nyx_
GermanyThey took our towels even through they weren't supposed to be taken (the Hotel even has a note telling people to hang towels that need no changing). Then, they forgot to put new small ones (only the big ones). Seems a bit like house keeping is not in synch (yet). We asked for an additional blanket, but that was not possible for some reason. No trash can in the room.
Good location close to major underground lines and the Hyde Park. Stuff was very nice! The rooms and the hotel very clean and modern - something great in London! :) It was quiet enough (also something not very common in London). And all that for a decent price. We were generally very happy and have no major complain. Thank you.
Stayed in February 2024
Reviewed: 23 February 2024
Umair
United KingdomNo breakfast option and you can hear people from other rooms
Newly refurbed and great value for money, only paid 89 pound for the night
Stayed in February 2024
Reviewed: 20 February 2024
Steve
United KingdomNothing bad to say
Location was excellent, great area
Stayed in February 2024
Reviewed: 19 February 2024
Constanze
GermanyVery nice lady at the reception who upgraded my single room to a double room free of charge.
Stayed in February 2024
Reviewed: 15 February 2024
Jessica
IrelandThe bed was a bit small
Staff were amazing. We arrived early just to drop our bags but the lady at reception was so accommodating and allowed us to check in early. We were also given very good recommendations of places to eat out close by. Fabulous location
Stayed in January 2024
Reviewed: 13 February 2024
David
United KingdomA breakfast would have been nice
Great neighbourhood, clean rooms and friendly staff. Walking distance to underground with a good choice of some great restaurants
Stayed in February 2024
Reviewed: 6 February 2024
Annette
IrelandHaving to walk up three flights of stairs - no lift available
Loved the location and the quality of the rooms
Stayed in February 2024
Reviewed: 31 January 2024
Amanda
United KingdomThe only issue was the lift wasn’t working (due to be up and running in a week) but we had no problem with the stairs, we were on the 4th floor. A member of staff took our cases to the room for us on arrival and also brought them down when we left. Very helpful
Good location and price, staff we met were very friendly, our room was on the top floor and was very comfortable and clean.
Stayed in January 2024
Reviewed: 30 January 2024
Matthew
IrelandLift not working, stairs were a killer lol
Great location, lovely staff on the front desk,
Stayed in January 2024
Reviewed: 29 January 2024
Siti
MalaysiaElevator on maintenance
Walking distance to tube station, restaurants and shops
Stayed in January 2024
Reviewed: 29 January 2024
Yusuf
BahrainLifts where not working for the whole stay
Cleanness and location
Stayed in December 2023
Reviewed: 26 January 2024
Rizwan
United KingdomBrilliant location, great decor, clean and comfortable. Excellent friendly staff.
Stayed in January 2024
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