13 Renshaw Street, Liverpool, L1 2SA, United Kingdom
#80 of 104 hotels in Liverpool
Guests' ChoiceBased on 3589 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
9.2
Facilities
7.5
Staff
8.7
Value for money
8.0
Free WiFi
7.0
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End of dialog contentReviewed: 28 March 2024
Amelia
United KingdomN/a
Location
Stayed in January 2024
Reviewed: 25 March 2024
Dennis
United KingdomCold room Shower drainage poor Very small sink struggled to wash my face. No way to clean the toilet after a number two. Wifi weak.
Clean and adequate Shower hot and strong Bed comfortable Tea and coffee available in room Tv avaliable .
Stayed in March 2024
Reviewed: 25 March 2024
Helen
United KingdomI would never stay in the no window room again - allocated G6 and it is literally a box with a bed and was right next to generator room, I would never have slept with that noise going on (the bathroom was bigger than the actual bedroom - immediately I went back to the reception and asked to be moved the guy was so lovely and friendly and moved us to 208 which is a gorgeous spacious room on top floor but worth the dragging suitcase up -
Location - great - staff very friendly - issue resolved straight away No lifts didnt have breakfast but facilities looked fab - waitress so friendly and nice - added bonus of being able to leave case until train time departure
Stayed in March 2024
Reviewed: 23 March 2024
Catherine
United Kingdomneeds some updating. cleanliness not the best. no lift
good location
Stayed in March 2024
Reviewed: 23 March 2024
Moya
United KingdomA bit claustrophobic ☺️
Very well placed
Stayed in March 2024
Reviewed: 18 March 2024
Kelly
United KingdomThe staff were extremely friendly and helpful. The location was perfect and everything we wanted to do was within walking distance.
Stayed in March 2024
Reviewed: 17 March 2024
Mark
United KingdomHotel looked tired. In need of an update.
Staff very friendly. Room upgraded.
Stayed in March 2024
Reviewed: 14 March 2024
Murray
United KingdomThe extractor fan in bathroom ran all night
Comfy bed, heavy duvet, best sleep in ages
Stayed in March 2024
Reviewed: 12 March 2024
Jennifer
United Kingdomlovely staff and excellent value for money x
Stayed in March 2024
Reviewed: 12 March 2024
Clive
United KingdomAll fine
The central location was great. I only stayed one night and had to leave early the following morning, and the hotel suited my needs.
Stayed in February 2024
Reviewed: 11 March 2024
Baidoe
United KingdomThe basement room wasn't very nice and was noisy but my room I got upstairs couldn't complain it was very nice and staff was very accommodating
I wasn't happy with my room but when I told staff they gave me a upgrade for free what was very kind of them it was good for the price and would stay again
Stayed in March 2024
Reviewed: 10 March 2024
Stephen
United KingdomVery noisy road. But the hotel and staff were very good. Not a lot they can do about traffic.
Location
Stayed in March 2024
Reviewed: 7 March 2024
Cbbc
United KingdomOverall great value
Good and value for money decent hotel
Stayed in March 2024
Reviewed: 5 March 2024
Jordan
United KingdomMy room was next to a vent system and the ventilation was loud. I was told it would switch off at 8:30pm but it didn't, it was too loud to sleep. I was moved to a different room upon request so the staff did well though.
The staff were great and sorted out any issues I had very promptly.
Stayed in March 2024
Reviewed: 3 March 2024
Scott
United KingdomA light stayed on in our room so couldn't sleep
Friendly staff
Stayed in March 2024
Reviewed: 26 February 2024
Keith
United KingdomNa
Very nice staff
Stayed in February 2024
Reviewed: 26 February 2024
Joseph
United KingdomSlightly noisy in the morning, perhaps due to the underground running nearby
The location was perfect and the room great value for money
Stayed in December 2023
Reviewed: 24 February 2024
Stephanie
United KingdomMy initial room had a constant loud noise present that couldn’t be turned off. The door frame fell off the door when I opened it. The staff quickly moved me to a different room and offered me a free breakfast which was very kind. The new room was much better. Decor a little tired but perfect for what I needed.
Great location. Booked midweek to stay over for a works Christmas do and was very good value. The staff were so helpful and kind.
Stayed in December 2023
Reviewed: 24 February 2024
Nimra
United KingdomThe AC was not working.
It was decent and kept clean.
Stayed in February 2024
Reviewed: 23 February 2024
Michael
United KingdomGreat location and perfect for what i needed it for
Stayed in February 2024
Reviewed: 22 February 2024
Megan
United KingdomNot all the plugs worked in the room
Staff were friendly and chatty and kind
Stayed in February 2024
Reviewed: 20 February 2024
Mark
United KingdomLooks like hotel being done up. Black woodwork and white walls, painting not neat. Stains on our top cover on bed. Silicone around bath bad. Wallpaper finish in bedroom bad. Paint finish around windows bad. Carpets didn't look clean.
Breakfast was lovely. Lady who cooked and served us was amazing and helpful. Location was were we wanted.
Stayed in February 2024
Reviewed: 20 February 2024
Paul
United KingdomWater in shower smelt awful so made do with a wash. May be related to on going work. Builders working on adjacent rooms started work before 8 am.
Location and price were great. Was basic but that's what I expected for the price. Would stay again so wouldn't put anyone off. Especially on a budget.
Stayed in February 2024
Reviewed: 16 February 2024
Orazio
United KingdomWi-Fi not working at -1 floor
Clean and Location
Stayed in February 2024
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