15 Culmore Rd, Derry Londonderry, BT48 8JB, United Kingdom
#14 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 1142 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.2
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Andrea
United KingdomNa
Beds were comfortable excellent shower
Stayed in April 2024
Reviewed: April 18, 2024
Hannah
United KingdomPaying for breakfast again.
I made bookings by telephone for 3 people. 1 being a disabled person,my father. I requested that we stay on the same floor,however this was not met. I was told that breakfast was free for making the bookings,however when I arrived,the person said that I need to pay for 3 breakfasts on the 3 days that we were there.
Stayed in April 2024
Reviewed: April 13, 2024
Nicola
United KingdomNot enough pillows
Clean and good location
Stayed in March 2024
Reviewed: April 5, 2024
Gerard
United KingdomNothing
Great
Stayed in April 2024
Reviewed: April 3, 2024
Kathleen
United KingdomBed not comfy
Staff very friendly Food was really nice Bar staff were very friendly and great service Bathroom very clean
Stayed in March 2024
Reviewed: April 1, 2024
Rebecca
IrelandNo concerns
Convenient location just outside the city centre, parking available, great food, friendly staff, comfortable rooms
Stayed in March 2024
Reviewed: March 31, 2024
Mairead
IrelandThe lobby needs updating. Very cold, not inviting.
The location
Stayed in March 2024
Reviewed: March 31, 2024
Paul
United Kingdomlovely clean hotel
Stayed in March 2024
Reviewed: March 25, 2024
Miriam
IrelandLovely hotel, spotlessly clean and friendliest of staff.
Stayed in March 2024
Reviewed: March 8, 2024
Sinead
IrelandPillows more staff
Stayed in March 2024
Reviewed: March 4, 2024
Loyola
IrelandBreakfast could have been a bit warmer
Room was perfect,staff were all friendly,polite and had a smile on their faces
Stayed in March 2024
Reviewed: February 18, 2024
Wilson
United KingdomPillows. They where hard.
I loved the entertainment.
Stayed in February 2024
Reviewed: February 2, 2024
Caroline
United KingdomThe staff were so nice and polite, very professional! The only thing I would say is attention to detail was a low mark like mirrors and class needing polished etc but other than that perfect I’ll definitely be back
The hotel was lovely, rooms were very nice we had the view of the river which was nice, bathroom was as beautiful nicely decorated simple but elegant
Stayed in February 2024
Reviewed: January 7, 2024
Mike
United KingdomLocation excellent. Breakfast satisfactory. Very enjoyable restaurant meal.
Stayed in January 2024
Reviewed: December 30, 2023
Casey
United KingdomOnly fault was that we could feel the wind through the closed windows however it was stormy so wouldn't be a issue normally.
Lovely hotel, good location and great facilities. Love the fact this hotel is dog friendly.
Stayed in December 2023
Reviewed: December 16, 2023
Alan
United Kingdomhaving to leave
clean, warm and comfortable
Stayed in December 2023
Reviewed: December 6, 2023
Jennifer
IrelandWe weren’t informed that the restaurant would be closed during our short day until we checked in. There was the possibility of eating at the bar, but we would’ve been interested in the restaurant. It would’ve been nice to have been told in advance. We were told by the receptionist as we checked in that we could walk along the river to the city, but during our stay the first section of the river walk was closed off due to work that were going on
Accommodation was clean and comfortable Bar staff and reception staff were nice & friendly. It was in a good location to walk to Derry city centre… Approximately 30 minutes There was plenty of free parking at the hotel
Stayed in November 2023
Reviewed: December 3, 2023
Emma
United KingdomRooms maybe just a little cold in the morning for December, hotel very clean just a few areas need updating.
Very good staff bar food very nice. Hotel was clean and in a quiet location
Stayed in December 2023
Reviewed: November 27, 2023
Niamh
IrelandBeds were uncomfortable, pillows need to be replaced. Rooms could were a little dated, but clean, so that’s a very minor issue.
Excellent food in the restaurant, cozy bar with good atmosphere. Location was good. Nice walk into the city center along the river. Two double beds in room.
Stayed in October 2023
Reviewed: November 20, 2023
Jacci
United KingdomDog friendly but couldn't go in the bar with them. We couldn't go anywhere except the reception and our room. This meant we had to go to breakfast separately, which wasn't ideal.
Very clean and modern
Stayed in November 2023
Reviewed: November 19, 2023
Karen
IrelandRoom had a terrible view 203 looking at bins and also was woken few times with dogs barking .
Food was excellent both dinner and breakfast and also a staff that was on for breakfast blonde hair she accommodated our autistic son to a seat which he had sat for dinner and because of his structure he wanted same seat for breakfast which means alot to a family with a child with Autism so a big thanks to her ...
Stayed in November 2023
Reviewed: November 14, 2023
Patricia
United KingdomN/A
Lovely staff, very good and friendly service.
Stayed in November 2023
Reviewed: November 2, 2023
Darren
United KingdomI thought the reception was a bit dull. No mood music, no TV on and very cold. Impacts the first impression.
I enjoyed the food.
Stayed in November 2023
Reviewed: November 2, 2023
Louise
United Kingdomour room needs a bit of tlc. the door is badly scored on the inside, the edge of the desk was all chipped, the back of one of the chairs was scratched, the carpet had a hole in it, the floor of the bathroom wasn’t cleaned properly into the corners and there was a lot of dust around the radiator. We also had to ask for more pillows as we only had one each which was wafer thin. the second pillows were brought to our room within minutes though so as I said previously the staff were all lovely.
every staff member was welcoming and happy to help. the bar food and breakfast were excellent.
Stayed in November 2023
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