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5-7 Frognal, Camden, London, NW3 6AL, United Kingdom
24 November 2015
눉Couldn't get lift to go on arrival Slot card not easy to get right to get into room..
눇Quiet Location with good transport links plentiful breakfast included Tea and coffee in rooms bath as well as a shower
24 November 2015
눉Don't stay there!,,….If don't want be beaten by bedbugs!!!!!!! I stayed there for one night. When I came back home I realized that all my body is covered with big red dots. I didn't know what happened and because it looked terrible and was very itchy I went to see a doctor next morning and he told me that I was beaten by bedbugs!!! I looked so terrible that I didn't go to work next 2 days. The hotel first ignored my email and than after my call - They send me an email in which were trying convinced me that the pest controller didn't find anything and they didn’t receive any other complaints of this matter before. The problem is - even if it's true and nobody else complained - it doesn't prove anything! - as not everyone is allergic to bedbugs. Actually - most people don't know that they had been beaten I am convinced that it happened in this hotel. I didn't stay anywhere else that weekend! I don't have any food allergies and doctor clearly said that I was beaten by bedbugs. I travel a lot and it has never happened to me before. I paid £134 for the worst hotel stay ever and ended up with marks which probably will be seen all my life. The hotel belongs to the hotel group – Choice group – they couldn't help me with my complain – as “Each hotel is individually owned and locally operated. Due to the nature of your complaint we must defer to the hotel’s response as a final resolution to your case”. So don't count for any help if you also won't be happy with your stay.
22 November 2015
눉wifi was not working properly at level 3
눇Good experience, nice location, good breakfast. enjoyed the stay ..
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