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1-5 Kings Rd, Brighton & Hove, BN1 1NS, United Kingdom
5 June 2016
눉There was a used empty shampoo bottle left in our shower when we arrived. The view was of an alley with a nightclub and building work above it. The noise from the nightclub on the second night of our stay was unbearable and when the night club noise finally died down at around 5am the building works and drilling commenced! No sleep at all! The room wasn't cleaned throughout our entire stay and we had not used the 'do not disturb sign'. This meant we ran out of loo roll and had no fresh towels and the bin was overflowing. Our 2 rooms were on separate floors even though we booked weeks in advance and were not advised of this before we arrived which was pretty inconvenient. The bed was a small double and therefore not ideal for 2 people. The heating was broken in our room and although the radiator was on the coldest setting the room felt like a sauna. Overall not a great experience and would appreciate it if a manager could contact me as soon as possible to discuss compensating my friends and I. Thank you.
5 June 2016
눉Beds were really uncomfortable, moved to another room and the bed was no better. Hotel phone in room rang at 3.30 am , on the second night ,this apparantly was probably another guest. I dont think that it should be possible for a guest in any other room to be able to phone any room in the hotel that they want to. If they spent a bit on some new mattresses (or even toppers) it would be a great place to stay.
눇Staff were fantastic.
5 June 2016
눉The room was very noisy the first night but was not due to traffic or street noise it seemed to be the Windows rattling in the eaves I wouldn't recommend the 4 th floor
눇Location and staff were helpful
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