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Old Church Road, Cambridge, CB25 9AF, United Kingdom
15 August 2016
눉This time I booked a taxi with the booking so we could leave for the course promptly and I asked for at axi to be booked for our return at 11:30pm which I was told had been. The return taxi booking wasn't sorted by the hotel and we had to wait 2 hrs for a taxi 10:30pm to 12:30pm, having rang the hotel chasing and then had to ring the taxi company for ourselves.We advised the hotel when we eventually got back as it put a dampener on what was a great day for us, but the complaint fell on deaf ears. Moral of the story make sure you book and prepay for a return taxi and identify where you want picking up from!
눇We have stayed here before and is a lovely hotel and close to Newmarket racecourse for Newmarket nights and Cambridge for day after. The grounds are nice and very quiet. Rooms great.
14 August 2016
눉Everything was excellent!!
눇The whole experience was excellent, from the staff and hotel to the facilities and spa. The food was excellent too.
14 August 2016
눉Unfortunately, our room was quite near the motorway, so we could hear traffic constantly. And also a few of the lights weren't working in the room.
눇The facilities were great, spa, sauna etc. The room was also very nice, with a big comfortable bed.
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