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The Royal Mile, Old Town, Edinburgh, EH1 1TH, United Kingdom
January 13, 2015
눉just a little confused with the t.v we were told that all the movies were free with our buisness class room and that it would look like we were getting charged but they would not appear on our bill!! fair doos ! now when i was looking for the movies selection, i came across the pay tv it said it contained adult material but we just thought the adult movies were on the list so we put our room number in only to find it was just an adult movie channel !!! this happened to both me and my wife on different channels which was quite funny but then we realised there wass a separate button for the movie selection. not to worrie thank god all the movies are free lol. no lol when we go to pay our bill wjen we are told that all 12 99 movies are to pay for ! i wish they would have told us that when we checked in as i would have rang the reception straight away to inform them of our mistake but we were hit with 25 pounds extra . i think you need to make it a little clearer when guests are checking in as what is to pay for. i know its an embarrasing subject but it was an honest mistake on our part and we were under the allution that (as your receptionist explained) All movies are free!
눇fantastic room with comfy bed , best bed ive slept in ever(and i stay in alot of 5 star hotels all over the world!) awsome breakfast and staff were all very polite .
September 9, 2014
눉The carpets in the hotel are in general all stained and the room we stayed in could do with some TLC. The bath and shower are small and the grouting between the tiles in the bathroom is brown and the sealant needs replacing. If you are after a good nights sleep then maybe this is not the hotel for you because we were right opposite a nightclub that didn't shut till 3am and was noisy till 4am. The kingsize bed was not a kingsize bed, but 2 single beds pushed together.
눇The hotel is in an ideal location for everything in Edinburgh. The staff are all very helpful. Breakfast was lovely
April 14, 2014
눉Room very dark, black curtains mistake.
눇Location Helpfull staff Room quiet
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