Chicago Ave, Hale, M90 3RA, United Kingdom
#3 of 11 hotels in Hale
Guests' ChoiceBased on 12297 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
7.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 19, 2024
Susan
AustraliaIt would be nice if the travelator worked! Not hotel’s fault of course!
It’s a fantastic location if you’re coming by train. You just walk along a covered walkway for about 2 minutes. Ahh, super comfy beds! The next day, you carry on along the walkway to arrive at the airport.
Stayed in February 2024
Reviewed: March 19, 2024
Peter
United KingdomThe prices in the lobby shop are extortionate.
Great location, very clean and quiet rooms.
Stayed in March 2024
Reviewed: March 18, 2024
June
United KingdomThe shower was poor
Main reason I booked here was location.
Stayed in March 2024
Reviewed: March 18, 2024
Gerard
United KingdomNothing
Everything from staff to facilities
Stayed in March 2024
Reviewed: March 18, 2024
Danielle
United KingdomNothing!
Pristine, comfortable beds, lovely restaurant, attentive staff and very close to the terminal building.
Stayed in March 2024
Reviewed: March 18, 2024
John
KuwaitRestaurant not cheap and expensive and for 3/4 of a night but convenient!!!
Fantastic location, very very close to new check in, perfect at 03.00 in the morning as only a short walk. Great from the train station too.
Stayed in March 2024
Reviewed: March 18, 2024
Gerard
United KingdomNot enough staff on to facilitate the demand.Plates and glasses all over the place.
Rooms clean.Very nice swimming pool.
Stayed in March 2024
Reviewed: March 18, 2024
Anna-marie
United KingdomI enjoyed everything nothing to complain about.
Had a fabulous sleep , bed so comfortable abd no noise.
Stayed in March 2024
Reviewed: March 18, 2024
Christine
United KingdomLocation perfect for flights
Stayed in February 2024
Reviewed: March 17, 2024
Thomas
United KingdomAbsolutely no complaints
It’s convenient for the airport and train
Stayed in January 2024
Reviewed: March 17, 2024
Stephanie
United KingdomModern, clean, comfortable
Stayed in December 2023
Reviewed: March 17, 2024
Heather
United KingdomNothing
Room was perfect, quiet all night, everything was great. My flight was too early for breakfast and so easy to get to the terminal.
Stayed in March 2024
Reviewed: March 17, 2024
Nicola
United KingdomFeather quilts/pillows
Location at the airport
Stayed in March 2024
Reviewed: March 17, 2024
Robert
United KingdomLocation and ease of access for late arrival. The room was super clean and comfortable.
Stayed in March 2024
Reviewed: March 17, 2024
Travel_man47
United KingdomRooms a little dated now
Close to Airport
Stayed in March 2024
Reviewed: March 17, 2024
Ellie
United KingdomRooms are slightly outdated with a bath rather than shower cubicle, but this is personal choice.
The location and standard of hotel is excellent.
Stayed in February 2024
Reviewed: March 17, 2024
Rebecca
United KingdomI could only stay one night
Great room with runway view, really great for getting that holiday feeling, fabulous restaurant and very friendly and helpful staff
Stayed in March 2024
Reviewed: March 17, 2024
William
United Kingdom🤷🏻♂️
Good Facilities, attentive staff
Stayed in March 2024
Reviewed: March 17, 2024
Mark
United KingdomGreat location for T2
Stayed in February 2024
Reviewed: March 17, 2024
Leanne
United KingdomNothing
Close to departure gate
Stayed in March 2024
Reviewed: March 17, 2024
Georgios
GreeceNo sleepers in the room
Location , clean and spacious , good restaurant
Stayed in March 2024
Reviewed: March 17, 2024
Ian
United KingdomCouldn't get any closer to the airport terminal.Breakfast as always was exceptional.Oh and we got a free upgrade.
Stayed in March 2024
Reviewed: March 16, 2024
Stephanie
IrelandAbsolutely stunning property and location
Stayed in February 2024
Reviewed: March 16, 2024
Nicola
United KingdomEverything! couldn't fault it and a great start to my holiday. I also was lucky to have a free upgrade to a premium room! Amazing!
Stayed in February 2024
Livorno, Italy
Altaussee, Austria
Psakoudia, Greece
Laferté-sur-Aube, France
Ebenau, Austria
Albuquerque, USA
Krakow, Poland
Ohrid, North Macedonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content