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  5. Reviews of Radisson Blu Edwardian Grafton Hotel, London

Reviews of Radisson Blu Edwardian Grafton Hotel, London This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

130 Tottenham Court Road, Camden, London, W1T 5AY, United Kingdom

#433 of 1,004 hotels in London

Guests' Choice

Review Score

Based on 5276 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    9.0
    Good for business travel.
    • Business trip
    • Solo traveler
    • Premium Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service choice could be expanded.

    Good location.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very clean and helpful friendly staff
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs new carpet and new chairs

    Good location for our needs and helpful staff.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Evening meal let the hotel down. Room to warm

    Good , comfortable

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Couple of nights there was loud party like noise which made it harder to sleep

    Excellent location. Friendly staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Great stay once room was sorted 🛌
    • Business trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When i got to the hotel they had my room wrong. They had a double rather than a twin. This took a-little time to sort out, I am not sure if this was because the person behind the desk was not so good at English and I am northern so my accent is hard to understand. I also could not understand what he was asking me for £1.50 for - I assume this was incase I stole something from the Hotel but I still haven’t been told as I could not under a stand him. He was being a-little awkward when I said sorry I don’t know what you’re saying.

    The hotel was in a great location - so close to the Tube. The room was clean - the hotel was clean.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Excellent. Great value, location, team and decor. Excellent hotel
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No food available after breakfast until 12 noon. Really wanted a coffee and Danish pastry or similar.

    Didn’t have breakfast - got caught on a client call

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bins being emptied early morning but that can't be helped really. Bar prices in the hotel were high again though not unusual

    The staff were really friendly and helpful throughout our stay. Great breakfast and comfortable room. We were 2 friends so had a twin room and the single beds were a good size. A 2 min walk ftom Warren St tube and 20 mins walk into theatre land much quicker by tube.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    I'll be back!
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only small criticism that I have is that I would have liked a pot of tea with breakfast rather than having to ask staff for a top up - prob not an issue for most people!

    We went to a show in The Dominion Theatre and the location was excellent. The hotel staff were very helpful and efficient. We had dinner and breakfast in the hotel and both were delicious. I would definitely recommend!

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Clean, good location (that sometimes comes with noise)
    • Business trip
    • Solo traveler
    • Premium Room
    • Stayed 7 nights

    Although I specifically requested a quiet room at the time of booking, I was first placed in a room facing Tottenham Court Road, which was extremely noisy, as the windows were not soundproofed. Additionally, it was draughty. Fortunately, there was a vacant room on the other side, which I could move upon request. There, the window looked out onto a football field, which was at least quiet at night. Compared to other Radisson hotels (or other 4-star hotels for this money), the bathroom design is very shoddy, with ugly painting and tiles, and the shower is uncomfortable. The light switch-off option in the wardrobe was not working. The air conditioning (used for both heating and cooling) buzzes loudly.

    It's convenient that the accommodation can be cancelled for free almost until the moment of arrival, there's no need to pay in advance, and checkout is until 12:00 PM. The bed is comfortable, daily linen change is provided. There's a coffee maker, ironing facility, a kettle, and a small fridge. Wi-fi works well. The cleanliness is impeccable. The location is excellent, the metro station is a 1-minute walk away, and many local buses start directly from the stop in front of the accommodation. Convenience stores, restaurants, a pharmacy, and a café are within a 1-3 minute walking distance.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor selection of alcohol in the bar, they had ran out of both Guinness and peroni.

    Comfortable and good location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    good location and comfortable room
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    it was a bit noisy at night

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Comfortable stay
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was rather smaller than expected.

    Very clean, good facilities in the room

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    We had a great weekend and location of the hotel is perfect central location. Staff were lovely and main areas of hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a little disappointing for a 4 star. Bathroom was tiny and a little worn (broken tiles replaced with mismatched tile). Sink was tiny. Awkward to get into shower. Room could do with a mirror (other than one on inside of the wardrobe door). Hairdryer is enormous and heavy.

    The location is perfect

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Space

    Room too small poor tv location

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Spotlessly clean, lovely staff and great location
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Minor but the chromecast on the TVs don’t work; I’d suggest adding Netflix, Amazon etc to the apps they already provide.

    The hotel was spotlessly clean and all the staff were lovely and attentive ☺️ Also in an ideal location with a tube station literally a minute away - if that!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Enjoyable
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 2 nights

    All was great except the bathroom had no counter space

    The staff

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Pleasantly surprised and was very happy with the hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room overlooked some bars and it was noisy untill well after midnight. Secondary glazing would have helped!!

    Breakfast excellent and included. Staff very friendly.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    Noisy neighbours for one night. When complained staff dealt with it promptly.

    Made to feel safe. Breakfast was excellent as there was a varied range. Very clean throughout hotel. Nothing seemed a problem for staff.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great check in experience Staff were quick and efficient

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    .
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    .

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A personal issue, I found the room too hot and was unable to cool the room down without opening the window which let the noise of extractors etc in. Otherwise perfect.

    Loved everything. Great location from tube, good restaurants, great breakfast, staff were helpful and polite.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The noice from the street was at time during the night a bit much, that is police sirens

    Hotel it self and the staff was exellent

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Hassle free lovely Hotel.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The area was not at all scenic & very busy too. However We would definitely stay there again.

    Almost everything. It was close to the main stations also the underground affording good access to the rest of London. Also within walking distance of the British Museum, some theatres & Oxford street.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Great location and good value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing in particular

    Great location, perfectly connected

    Stayed in March 2024

Showing 1 - 25

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