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High Street, Loughborough, LE11 2QL, United Kingdom
August 16, 2016
눉Very small room, disappointment compared to the pictures. Very dirty all round, bathroom covered in mould and a build up of dirt in all corners including the bath/shower which also was covered in hair, possibly pubic hairs 😷 Also the bathroom was very poorly decorated with most tiles colourless from faded/fading paint which was obvious. Parts of the room didn't have plaster and were unpainted, a very poor standard. No iron or ironing board which was very disappointing! Found hair/possibly pubic hairs under the duvet and pillow in the bed which was disgusting! No plug sockets near the bed which was a let down and the lift was useless, after going to the first floor, we then had to walk down 3 corridors which includes 2 flights of stairs. Very inconvenient and poor lack of cleanliness or modernisation. The owners of this hotel need to take into account the amount of reviews which repeat the same comments throughout. I wouldn't advise anyone to stay at this hotel.
눇Bed was comfortable.
August 14, 2016
눉Steps up to front door, but probably a listed building so can't be helped. Also window fastening too high to reach, but staff helpful to close it as necessary. Again due to it being an old (Georgian?) building.
눇Bed and pillows very comfy. Disabled room and adapted shower room excellent spacious design. Staff helpful. Breakfast o.k. A very beautiful old building right on the main Street with a quaint inner courtyard. Really liked it.
August 15, 2016
눉Worst ever Hotel experience! A very "sad" looking hotel exterior greeted us, yes it did have car parking, but the rear approach into the hotel was awful, entrance outside was dirty and unkempt. Reception OK, but a definite language barrier in reception. Yes it did have a lift, but we still had negotiate two separate flights of stairs to reach our rooms after leaving the lift! Our room (93) was extremely shabby all round. Curtains were awful, one edge completely in shreds. Windows old metal frames, if you did manage to open by sliding to one side very dangerous, could fall out, dismal outlook at a high brick wall. Beds. clean linen disguising very old, saggy and tatty beds. Not a good sleep! Bathroom was appalling, very dated and none too clean, didn't like to use shower over bath. Please someone give the maid a good limescale removing product. We didn't have breakfast! I could go on, but guess you are bored now! Not a good choice, first time in years that I have been let down by using Booking.com.
눇Convenient Location for our evening venue.
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