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  5. Reviews of Ramside Hall Hotel, Golf & Spa

Reviews of Ramside Hall Hotel, Golf & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carrville, Durham, DH1 1TD, United Kingdom

#7 of 16 hotels in Durham

Guests' Choice

Review Score

Based on 3053 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Mint
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the lights didn’t work in 236 but apart from that it was okay

    Was very friendly and the facilities were mint we enjoyed the pool and the gym was mint food was so filling but obviously quite pricey

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room and spa

    Stayed in February 2024

  • Reviewed: March 22, 2024

    7.0
    Great spa, but average rooms!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were average and charging for standard amenities, such as a toothbrush - as I forgot mine - is poor for a 4 star hotel. Additionally a 1 hour slot for spa access is insufficient.

    Spa

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Staff and breakfast were lovely - spa facilities too busy if your paying full price prepare to share
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Paid £45 per person to upgrade for the spa facilities and was absolutely packed barely any beds available in the spa area so spent most the time waiting for people to leave but beds were reserved with towels and no one came for 30/60 minutes for them.

    Breakfast was fantastic, infusion restaurant was delicious, all of the restaurant staff and reception staff were very polite and friendly.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    "Birthday" 2 night stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing was " the bathroom was lacking a shelf for both sets of toiletries and towel rail or hooks

    The hotel was very clean, staff were very friendly and our room was comfortable and relaxing. There is 3 restaurants and all looked lovely we had chosen "Fusion" it was beautiful, breakfast was very nice

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Starter and main course delivered at same time in Charcoa

    Black Sheep bitter was excellent

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Fantastic stay! The spa is superb!
    • Leisure trip
    • Couple
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A downside was the room didn’t have a fridge and the hotel doesn’t have a vending machine so if you want anything to drink you have to go to the garage or Tesco. The spa is fantastic but it’s a shame you only get an hour time slot that you have to book when you check in. Also, I booked via booking.com and the hotel themselves posted a much cheaper price on their social media so I was gutted I’d booked prior.

    Ramside Hall is absolutely stunning. Booked a premier room and it was amazing. Brilliant size and the bathroom was fantastic. The Elemis hair product samples are an extra bonus! The spa facilities are incredible and very clean. Breakfast was delicious.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The English breakfast £15 each worse breakfast I’ve had everything was tasteless even my partner said the same the juices were like water very disappointing the breakfast specially for the price suppose to a fried breakfast everything was cooked in the oven haha very poor

    Spa facility were Amazing

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price of the spar to stay in it after your free hours is up is a disgrace

    Everything was spot on clean food was nice

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast buffet was slightly underwhelming and all a bit lukewarm.

    Lovely room and the spa treatment was wonderful (Elemis facial, thank you Sophie)! The two restaurants on site were both fantastic. The staff were friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Fabulous way to spend my 60th
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Some of the areas within the hotel were cold

    Everything on site. Relaxing. Great food

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Short but happy
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Room, dinner and breakfast all very good.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had to sign into WiFi so many times

    Breakfast okay not the best and not the worst

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Ramside is a nice place to reset and relax.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think it’s expensive to charge £45 each to upgrade to use all of the spa, I agree there needs to be a charge but as a hotel guest I think £45 is a lot to pay. Then it took 15 minutes and a call to the manager to try and find a locker that worked, I certainly wasn’t prepared to leave my belongings in a locker that wouldn’t lock.

    Hotel and spa were lovely

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fusion restaurant. Food was very under par. Thai fishcakes were disgusting (little rubber circles) Had to change for another starter. seabass and prawns totally overcooked. For what we paid was not worth the money.

    The room was lovely. Breakfast and breakfast room were great. All publuc areas very nice.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The hotel was said to be dog friendly but there were no common areas in the hotel that the dog was allowed, so we were unable to have a drink at the bar without risking the dog barking if left in the room

    Comfortable bed and spacious room. The spa facility was excellent. There were doors directly onto grassed area that the dog could use

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Timed pool.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    All things considered a very pleasant experience.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited menu in the restaurant.

    Very convenient for us.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    Room needed some attention- paint peeling on the ceiling, bathroom tiles discoloured. Main light would have been useful

    Staff were very friendly and helpful

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Well looked after and great nights rest on outskirts of Durham city
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just the tiniest detail to the decor in room can seem in need of attention (just minor things like a door handle panel loose and lopsided, toilet roll holder loose and at an angle) - and a power socket near the bed would be nice

    I grew up a stone’s throw from the hotel (and worked there 20 years ago) so it was novel to finally stay there! Staff were great, really comfy.. EV charging right beside the hotel reception. Room really nice, bed was fantastic.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was excellent and facilities great. Fusion restaurant was good and staff pleasant.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Lovely stay but with disappointing pool access
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unclear information about the spa. We weren't informed you get only an hour's use, have to attend the spa to pre book and can only enter on the hour.

    Lovely rooms and gorgeous food. Attentive staff.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premier Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, welcoming and quality hotel.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Disappointed
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No where ( other than our room) thst we were allowed to go with our dog despite being a dog friendly hotel

    The room was lovely

    Stayed in February 2024

Showing 1 - 25

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