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  5. Reviews of Sure Hotel by Best Western Reading

Reviews of Sure Hotel by Best Western Reading This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

39 Christchurch Road, Reading, RG2 7AN, United Kingdom

#27 of 34 hotels in Reading

Guests' Choice

Review Score

Based on 2407 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cups were too small, mugs would be nicer. No decaff tea or coffee. A disposable kitchen cloth, and washing up liquid would be helpful. No glasses for drinking water. The safe was on the floor too low for me to get down to it and no instructions. Kettle to big, even for 2 persons.

    Welcoming, friendly, helpful staff. Comfy, warm room. Nice shower room and fluffy towels. Compact little kitchenette, with full sized fridge, and a microwave.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Clean, comfortable, good value
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No cup in my room, or tea bags even though there was a kettle

    Comfy bed, clean, very good value

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning lady woke me up 2 hours earlier than the checkout time... knocked on the door... did not find that very pleasant

    Good value for money, clean beds

    Stayed in February 2024

  • Reviewed: March 19, 2024

    8.0
    Great value budget stay with everything needed
    • Business trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Feels a little basic in quality, but it is good value.

    Budget accommodation with free parking. Microwave, fridge, crockery and cutlery in the room, which is really nice.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 2 nights

    The rooms are very outdated, we were also on the ground floor, right by the door which lead to lots of noise of guests and people outside the hotel.

    The location was perfect for what we needed. The room was large and had most of the facilities that we required.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Window had lots of cigarette butt's outside Definitely needs modernising Was very hot 🔥

    Clean very comfy bed

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Comfortable weekend stay, with great breakfasts.
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was excellent, good choice and good value.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room 214 was clean and very compact for a single person occupancy. However , it wouldn't suit a couple staying in it as doublebed is right against the wall. But perfect for a single person staying.

    Staff were friendly and courteous. Tao was exceptional she went above and beyond. In returning my phone charger, that I had left.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    - No suitable if you are staying with Family.

    - Value for money..one is looking for cheap/clean hotel. - Hotel has a large parking space if you are driving - Staff are good and helpful. I stayed here for more than 10 days and we became friends - Hotel location is good. Walkable distance from Reading central. 2 minutes from public park

    Stayed in January 2024

  • Reviewed: March 14, 2024

    8.0
    Excellent value
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Slightly tired.

    Price parking

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Comfortable stay - recommended.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing.

    Friendly staff. Very satisfied with our room which was much better than expected. Plenty of storage space - bed & pillows comfortable - very compact bathroom but had everything necessary & was very clean. The unexpected bonus which we didn't expect was the hidden kitchen facilities which were located in what looked like a wardrobe - consisted of everything needed from a sink, kettle, microwave, plates & cutlery - ideal if you want a takeaway or cook a ready-meal in your room. Convenient location for the town or university. Plenty of free parking. I would stay there again.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap and cheerful. Great for location close to University.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    One day
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No need

    Good

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Great value for money hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    good location for Reading uni and city centre also has car parking.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Great stay fresh cooked to order breakfast , clean and comfy !
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing not to like

    Period property we were worried reading the reviews but happily surprised not modern but something different! Room was small but comfortable bed clean heated towel rail nice and warm . We turned on radiator before we went out came back to a toasty room ! To worked fine , shower fine and breakfast fresh cooked to order ! Great stay at a great price !

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    cant complain very convenient lovely staff and very economical
    • Business trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    bit short on veggie meals in evening

    spotlessly clean lovely staff great omelette

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Ideal overnight stay.
    • Leisure trip
    • Solo traveler
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I didn't really like but had to ask for a glass for room, small light needed in kitchenette area. Would have liked a better choice of red wine.

    Easy access to walk to main shops, staff pleasant, quiet place.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    good if you pay £40 for a night. If have to pay £60 or more I would avoid the place
    • Business trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    bathroom and shower dirty.

    Room size and bed was good for £40 for a night. Bathroom cleaning and shower was disappointment.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is so poor I need upgrade.

    The staff is so friendly nice .

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Pleasant well worth the money
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good all round

    I liked the value for money nice and clean comfy and I would recommend friends and family

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    It will do the job
    • Leisure trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Heating was poor Shower was very small

    The location, it’s your bog standard will do the job kind of place to stay

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    Basic but good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decor was a bit dated. There was a little bit of mould in the bathroom. Room did get cold and heater was at max but didn’t feel it. There was a lack of directions for rooms. We were on 1st floor but when coming out the loft or up the stairs there were several doors to small corridors and none were marked with numbers so I think we went down everyone to find which was the correct section. It was like a maze. A simple addition of indicating what room numbers were in which corridor would help. Room is very basic, but was reasonable

    Plenty of parking, approx 20min walk from the centre. Polite and friendly staff. Clean accommodation. Reasonably priced for what you get.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Rear value for money!
    • Business trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed mattress was a bit lumpy and pillow not plump. The decor was very old fashioned.

    The room was quite tatty. Mould stains on shower sealant and grout. That said, it was great value for the price I paid! The breakfast was good so no complaints from me!

    Stayed in January 2024

  • Reviewed: February 8, 2024

    7.0
    Suited our picket and expectations
    • Leisure trip
    • Couple
    • Standard Room with Double Bed and Single Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Infrastructure requires some tlc

    Stayed in February 2024

Showing 1 - 25

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