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50-51 Princes Square, Westminster Borough, London, W2 4PX, United Kingdom
23 May 2016
17 May 2016
눉The hotel is very old, and needs huge investments. It matters, which room you get: the room 21 was simply terrible, not sustainable for the people: super small, not possible to put the suit case at all, it was unpleasant to touch anything there, heating did not work, was super cold. Cold wind came from the window heavily. No remote control. We were moved to the room 6 next day: it was better, but still everything is very old. The water supply was weak and it was not easy to wash the long hair. In the cantina it was always queue, not enough tables to accommodate all the guests. The breakfast is modest. The choice is always the same, getting fed up on the 3 rd day. There are no plugs for non UK phones, and no adapters. The staff tries to be friendly, but in reality it helps nothing, since the hotel is highly amortized. They also forgot to lock the door of our room after the cleaning, although nothing was missed and stolen.
눇The location is very convenient, a lot of buses: to Piccadilly, Oxford street, museums, Victoria, Westminster... 7 mins walking from underground Queensway. The area is nice itself: calm, safe, nice buildings, Hyde park is in walkable distance. There is also a street next to Qeensway, which is full of the restaurants and food shops. The restaurants are not super, but you can still choose from the variety. Regardless rooms are facing the street, the noice is not disturbing, one can hear in the evening, but at night is pretty good.
17 May 2016
눉Breakfast isn't vegan friendly. Double room is very small, no fridge inside room (but we asked to use the main kitchens fridge). Stairs are steep and hard to climb when elevator is busy
눇Crew is very polite and responsive. We conversed with the hotel before our arrival, response time was good and answers satisfactory. Fast Wi-Fi, easy to connect. Lots of warm water all of the time. Room was clean every day. Flat TV with lots of channels.
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