The gentleman at reception was very friendly and helpful. The room was as it said. It was a small single room but quieter (outside noise) than expected for central London accommodation and a great location.

Stayed in April 2024

The cleanliness of the place. The room was small and I mean small. The curtains were stained badly the walls were stained badly The shower was awful Stairs to the room as no working lift This was a room short of £400

The location was great, great for food & trains etc Staff were lovely

Stayed in April 2024

A little pricey, although that may have been because it was London Marathon weekend. Definitely better than a Travelodge.

Great location, quiet street. Room small but comfortable and clean. Good value English breakfast for £10.

Stayed in April 2024

Lift not working and I have mobility issues

Near to where I had to go

Stayed in April 2024

Very small , bathroom very small in non convenient way, yet price comparable to hotels in same area , not sure if all hotels have these tiny rooms .. would be suitable for max one night .

Only location

Stayed in April 2024

Stuff was super

Stayed in March 2024

Really small room and bathroom was tiny. Shower curtain was too long and difficulty to shower properly in a bathroom of that size.

Location.

Stayed in March 2024

Great location. Lovely room with nice big window. Clean and good to have a fridge in the room

Stayed in March 2024

The lift was out of order but we managed

Location!! Great proximity to Regents Park/surrounding neighborhoods and many museums/universities and within walking distance of several tube stations

Stayed in March 2024

I was in the basement. Rm 501 (in March) was as hot as a sauna, even though the heating as switched off. The window opened below pavement level, facing the street below the main entrance steps. The hotel's spotlights lit my room like daylight, even with the curtains drawn. There was also an air-conditioning unit outside the window that blew hot air into the room itself. In the morning the cleaning staff took the rubbish out past the window and up the steps to the pavement. It was all slamming doors and clashing gates. It was a horrible night in an awful room. The desk staff moved me to Rm 503, the equivalent of Rm 501 but at the back of the hotel. It was a bigger room, very quiet and not hot, so thank you

Helpful desk staff who sorted out my problem with the room with no quibbles

Stayed in March 2024

Nothing

Warm, welcoming, very comfortable room and bed, the location was perfect, just a few mins walk from the tube station Baker Street, we went to see a show in the west end and I must say this hotel was in the perfect location for this, I will definitely stay at this hotel again and would recommend to friends & family

Stayed in March 2024

In a great area …quiet near baker street metro station and perfect for exploring beautiful Marylebone and Oxford street /Piccadilly /palace /Big Ben /London eye /regents street all on foot .

Stayed in March 2024

the ghost

Stayed in December 2023

Quite a bit of noise very early one morning when a couple of men were having a heated argument in the courtyard (not sure who the courtyard belonged to) but didn't expect a London hotel to be quiet! I just should have taken ear plugs.

A very good price for a central London location. Room was small and basic, but had everything and to a standard I expected from a budget hotel. Would absolutely stay there again. All the staff were friendly and helpful.

Stayed in February 2024

The only one minus I can mention is shower( the hot water comes after a few minutes and the strength of showering became lower. Everything else was good.

The location of the hotel is very good. Just a few minutes from the Baker Street, beautiful quiet district with many attractions. The hotel room was very comfortable, all the necessities are provided, includes every-day cleaning.

Stayed in February 2024

old fashion furniture

clean , location is very good and provide basic facilities

Stayed in February 2024

Bit basic

Location

Stayed in January 2024

Excellent location. Helpful staff.

Stayed in December 2023

Courtyard light on all night - made it difficult to sleep. Breakfast served in different hotel - annoying. Not easy check-in process. On Late night return to hotel - had to go to other hotel to get back in.

Great location. Excellent shower. Comfy bed. Good value breakfast

Stayed in January 2024

The room was small for two persons.

Very good location, 5 min from Baker street station. Very comfortable beds. The staff is very kind and helpful.

Stayed in January 2024

The availability of breakfast was after 7.30a.m.

Breakfast was not available before 7.30 and I had to leave the hotel at 6.45a.m.

Stayed in December 2023

Staff was very friendly and helpful.

Stayed in December 2023

Rooms are small - be prepared if you are travelling needing twin room config it is tight. Our room lacked airflow.

Location is great; rooms are nice and clean. Brekkie was simple but good value and gave us a good start for the day.

Stayed in December 2023

Check in process seemed more complicated than needed. Went to hotel, told us to go a few doors down to sister hotel to check in, told to go back to our hotel, then lots of paperwork to complete. Also, shower water pressure was bad, lucky I didn’t need to wash my hair!

Good location. Comfortable, clean, warm room

Stayed in December 2023