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  5. Reviews of The Wight Bay Hotel - Isle of Wight

Reviews of The Wight Bay Hotel - Isle of Wight This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Royal Street, Sandown, Po36 8LP, United Kingdom

#15 of 18 hotels in Sandown

Guests' Choice

Review Score

Based on 1022 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    6.2

  • Staff

    7.9

  • Value for money

    6.9

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bigger TV and shower gel or soap

    Na

    Stayed in February 2024

  • Reviewed: December 18, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelt damp window was broken door handle to bathroom was broken

    Staff was very helpful and friendly great location

    Stayed in November 2023

  • Reviewed: December 6, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very comfortable

    Stayed in November 2023

  • Reviewed: November 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Weather was really bad and made seeing things hard due to places closing

    The weather put a mock on what we wanted to do with a storm there. Everything was closing early . On our travels. May be visit there when the weather is better

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Good price for somewhere to sleep.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were a bit run down, wallpaper missing and lights broken. However they were VERY clean.

    Very easy to find, helpful staff.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at the price.

    Decent

    Stayed in September 2023

  • Reviewed: September 10, 2023

    6.0
    Cheap place to stay with no frills
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Shower had no hot water. Room had a piece of plasterboard screwed to ceiling to cover something. Possibly a hole. Toilet cistern was hanging off the wall and no remote for TV. Parking would have been a challenge if I'd brought a bigger car.

    Staff were helpful and friendly. Beds and towels were clean and room was tidy.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    6.0
    Good enough for one night stay for a short vacation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower head was broken, and almost no Wi-Fi connection in the room. And it was quite stuffy in the room. Good that there was a table fan, but we had to leave it working all night.

    I really can’t complain too much, because the price was quite reasonable. The location was good, not too far from the seafront, the stuff was friendly. The room was not too small and was really clean. And to have a full English breakfast was quite pleasant in the morning.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All ok very low budget

    Shower

    Stayed in August 2023

  • Reviewed: August 26, 2023

    7.0
    It was very nice.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    The manager was very helpful when I had to ring for an ambulance for my husband around 5 in the morning .He was a nice man. The hotel could do with a lick of paint a little chabby but our room was clean.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    6.0
    Good location good sea views . Good comfy bed .
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Room wasn't touched during our 3 night stay or checked.

    Bed was very comfortable. Window opening was good for fresh sea air . Sea view was good . Tea coffee cups was good . WiFi was exceptional. Could always park bike safely . Shower was hot and powerful enjoyable .

    Stayed in August 2023

  • Reviewed: August 25, 2023

    5.0
    OK but wouldn't stay there again.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    The rooms were OK but the toilet facilities were rather small. The wallpaper was peeling from the walls in both rooms. The doors had a lock and a door handle that needed to be pressed down which was difficult when you have bags in your hands. The dinning room was large with plenty of tables but with no tablecloths on them and no condiments, sugar or jam/marmalade choices. We had specifically asked if Weetabix would be available for the 3 year old as she has food allergies and was told that there would be but there wasn't so we had to go and buy some for her. There was tea and coffee available but no saucers for the cups and we had to collect our own cutlery from a rack. After the cereals were brought and the orders for the cooked breakfast were given they were bought to us before the cereal was eaten. No toast was provided unless asked for and then it was on the plate with the cooked food. There was a pool table and games machines in the bar area. We used the bar in the evening but there was nobody manning it we had to look around for someone to serve us. Another thing that irritates me is the fact the duvets on the beds are 10.5tog which I find way to warm but all hotels do this and I end up removing the duvet from it's cover.

    The hotel was in a good location with a short walk to the sea front and pier. The staff were friendly although not always around when needed.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    As soon as we got into the room, we found that the toilet door latch/handle won't operate. If you fully close the door you can get stuck inside. When you are with the kids this is something you don't want at all. Second we had to ask for the tea cups get washed or changed everyday. When I asked I have been told that they do the housekeeping every 3 days. This was the first time I heard something like that. All the towels for washing was in the bathroom until we have vacated

    Location was ideal. Not too far from the beach.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good budget hotel in a good location

    Stayed in July 2023

  • Reviewed: August 19, 2023

    7.0
    Lovely break
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Good
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The wight bay hotel is very good location is near from the beach and shops and transport stations and restaurants. Thank you

    The location is very good and the staff are friendly and the room is lovely

    Stayed in August 2023

  • Reviewed: July 30, 2023

    6.0
    Adequate, but we we were only
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Too many small things, details, let the side down. Milk and coffee at breakfast in their big containers, cups/spoons/OJ not kept topped up. Some stains on carpets, frayed edge and no metal cover plate between carpets in lobby. bathroom light/hairdryer not working. Edges of wallpaper peeling. These are easy cheap things to fix and it’s simply attention to detail that let the side down. Certainly the peeling edges of some of the wallpaper strips looked a bit...seedy, and 15 minutes with a wallpaper repair glue would have it sorted.

    Breakfast was ok. Staff friendly. Great location.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Despite shabbiness, except dining and bar areas, it was perfect for our group.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    Hotel was a bit down at heel. Especially in the common areas, except the dining and bar areas. Old carpet, a maze of corridors and 3 staircases to the second floor. Seems to have a lot of rooms and not all finished. Not really a manned reception. Toilet leaked from the cistern pipe. Front of door in chest of drawers came away in my hand.

    Very good full English breakfast included. comfortable bed. Nice new linen and fluffy white towels. We were a group of 8 and wanted to play bridge in the evenings. Large dining room with free teas and coffees and bar to buy drinks was perfect for us. Well maintained bar area and dining room.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Clean and pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe oversight no toiletries in bathroom as stated in booking ( Maybe because we were only 1 night ? ) or tv which was rectified later , bed a little squeaky

    Location was good for what we needed for 1 night stop over as camping and wanted birthday night out , hotel was what we expected for 2 * staff friendly and helpful and breakfast good

    Stayed in July 2023

  • Reviewed: July 21, 2023

    5.0
    Faulty towers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Keys left at reception unmanned and front door open anyone could of got them 1 plug. Could only watch TV or boil kettle or charge mobile. In 20th century need more plugs Nothing about breakfast what time anywhere on hotel Emails not replied to asking about upgrading room or what was available for breakfast Couldn't workout how to use shower Cups small and couldn't get more milk, tea bags etc

    Location and beds were fair size

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    We stayed here for the Isle of Wight Festival. We had our own car so it was perfect for us
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn’t like

    The property is a little dated but the friendliness of staff, the location and the room definitely make up for it.

    Stayed in June 2023

  • Reviewed: July 11, 2023

    7.0
    Basic stay
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As non drivers with someone in a wheelchair not best location. Some bedrooms small and very basic.

    Friendly and very helpful staff

    Stayed in July 2023

  • Reviewed: June 26, 2023

    6.0
    Wouldn’t stay again
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The flies that were at the entrance all the time and noise and smell of weed from residents in properties nearby

    Not a lot apart from parking

    Stayed in June 2023

  • Reviewed: June 24, 2023

    5.0
    a basic hotel could do with updating
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    car park too small I had to park on the road

    good location

    Stayed in June 2023

Showing 1 - 25

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