2 Royal Street, Sandown, Po36 8LP, United Kingdom
#15 of 18 hotels in Sandown
Guests' ChoiceBased on 1022 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
8.3
Facilities
6.2
Staff
7.9
Value for money
6.9
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 9, 2024
Theresa
United KingdomBigger TV and shower gel or soap
Na
Stayed in February 2024
Reviewed: December 18, 2023
Michael
United KingdomRoom smelt damp window was broken door handle to bathroom was broken
Staff was very helpful and friendly great location
Stayed in November 2023
Reviewed: December 6, 2023
Peter
United KingdomThe bed was very comfortable
Stayed in November 2023
Reviewed: November 28, 2023
Tony
United KingdomWeather was really bad and made seeing things hard due to places closing
The weather put a mock on what we wanted to do with a storm there. Everything was closing early . On our travels. May be visit there when the weather is better
Stayed in November 2023
Reviewed: October 30, 2023
Kelly
United KingdomThe rooms were a bit run down, wallpaper missing and lights broken. However they were VERY clean.
Very easy to find, helpful staff.
Stayed in October 2023
Reviewed: September 18, 2023
Wheelsares
United KingdomNothing at the price.
Decent
Stayed in September 2023
Reviewed: September 10, 2023
Kevin
United KingdomShower had no hot water. Room had a piece of plasterboard screwed to ceiling to cover something. Possibly a hole. Toilet cistern was hanging off the wall and no remote for TV. Parking would have been a challenge if I'd brought a bigger car.
Staff were helpful and friendly. Beds and towels were clean and room was tidy.
Stayed in September 2023
Reviewed: September 9, 2023
Zhabreeva
United KingdomThe shower head was broken, and almost no Wi-Fi connection in the room. And it was quite stuffy in the room. Good that there was a table fan, but we had to leave it working all night.
I really can’t complain too much, because the price was quite reasonable. The location was good, not too far from the seafront, the stuff was friendly. The room was not too small and was really clean. And to have a full English breakfast was quite pleasant in the morning.
Stayed in September 2023
Reviewed: August 29, 2023
Jackie
United KingdomAll ok very low budget
Shower
Stayed in August 2023
Reviewed: August 26, 2023
Wade
United KingdomNothing
The manager was very helpful when I had to ring for an ambulance for my husband around 5 in the morning .He was a nice man. The hotel could do with a lick of paint a little chabby but our room was clean.
Stayed in August 2023
Reviewed: August 26, 2023
Jason
United KingdomRoom wasn't touched during our 3 night stay or checked.
Bed was very comfortable. Window opening was good for fresh sea air . Sea view was good . Tea coffee cups was good . WiFi was exceptional. Could always park bike safely . Shower was hot and powerful enjoyable .
Stayed in August 2023
Reviewed: August 25, 2023
Pam
United KingdomThe rooms were OK but the toilet facilities were rather small. The wallpaper was peeling from the walls in both rooms. The doors had a lock and a door handle that needed to be pressed down which was difficult when you have bags in your hands. The dinning room was large with plenty of tables but with no tablecloths on them and no condiments, sugar or jam/marmalade choices. We had specifically asked if Weetabix would be available for the 3 year old as she has food allergies and was told that there would be but there wasn't so we had to go and buy some for her. There was tea and coffee available but no saucers for the cups and we had to collect our own cutlery from a rack. After the cereals were brought and the orders for the cooked breakfast were given they were bought to us before the cereal was eaten. No toast was provided unless asked for and then it was on the plate with the cooked food. There was a pool table and games machines in the bar area. We used the bar in the evening but there was nobody manning it we had to look around for someone to serve us. Another thing that irritates me is the fact the duvets on the beds are 10.5tog which I find way to warm but all hotels do this and I end up removing the duvet from it's cover.
The hotel was in a good location with a short walk to the sea front and pier. The staff were friendly although not always around when needed.
Stayed in August 2023
Reviewed: August 24, 2023
Shinu
United KingdomAs soon as we got into the room, we found that the toilet door latch/handle won't operate. If you fully close the door you can get stuck inside. When you are with the kids this is something you don't want at all. Second we had to ask for the tea cups get washed or changed everyday. When I asked I have been told that they do the housekeeping every 3 days. This was the first time I heard something like that. All the towels for washing was in the bathroom until we have vacated
Location was ideal. Not too far from the beach.
Stayed in August 2023
Reviewed: August 20, 2023
Tomasz
United KingdomGood budget hotel in a good location
Stayed in July 2023
Reviewed: August 19, 2023
Angela
United KingdomLocation
Stayed in August 2023
Reviewed: August 10, 2023
Helmy
United KingdomThe wight bay hotel is very good location is near from the beach and shops and transport stations and restaurants. Thank you
The location is very good and the staff are friendly and the room is lovely
Stayed in August 2023
Reviewed: July 30, 2023
Carole
United KingdomToo many small things, details, let the side down. Milk and coffee at breakfast in their big containers, cups/spoons/OJ not kept topped up. Some stains on carpets, frayed edge and no metal cover plate between carpets in lobby. bathroom light/hairdryer not working. Edges of wallpaper peeling. These are easy cheap things to fix and it’s simply attention to detail that let the side down. Certainly the peeling edges of some of the wallpaper strips looked a bit...seedy, and 15 minutes with a wallpaper repair glue would have it sorted.
Breakfast was ok. Staff friendly. Great location.
Stayed in July 2023
Reviewed: July 24, 2023
Debbie
United KingdomHotel was a bit down at heel. Especially in the common areas, except the dining and bar areas. Old carpet, a maze of corridors and 3 staircases to the second floor. Seems to have a lot of rooms and not all finished. Not really a manned reception. Toilet leaked from the cistern pipe. Front of door in chest of drawers came away in my hand.
Very good full English breakfast included. comfortable bed. Nice new linen and fluffy white towels. We were a group of 8 and wanted to play bridge in the evenings. Large dining room with free teas and coffees and bar to buy drinks was perfect for us. Well maintained bar area and dining room.
Stayed in July 2023
Reviewed: July 24, 2023
Sandra
United KingdomMaybe oversight no toiletries in bathroom as stated in booking ( Maybe because we were only 1 night ? ) or tv which was rectified later , bed a little squeaky
Location was good for what we needed for 1 night stop over as camping and wanted birthday night out , hotel was what we expected for 2 * staff friendly and helpful and breakfast good
Stayed in July 2023
Reviewed: July 21, 2023
Roger
United KingdomKeys left at reception unmanned and front door open anyone could of got them 1 plug. Could only watch TV or boil kettle or charge mobile. In 20th century need more plugs Nothing about breakfast what time anywhere on hotel Emails not replied to asking about upgrading room or what was available for breakfast Couldn't workout how to use shower Cups small and couldn't get more milk, tea bags etc
Location and beds were fair size
Stayed in July 2023
Reviewed: July 16, 2023
Sheridan
AustraliaThere was nothing I didn’t like
The property is a little dated but the friendliness of staff, the location and the room definitely make up for it.
Stayed in June 2023
Reviewed: July 11, 2023
Cobbold
United KingdomAs non drivers with someone in a wheelchair not best location. Some bedrooms small and very basic.
Friendly and very helpful staff
Stayed in July 2023
Reviewed: June 26, 2023
Andy
United KingdomThe flies that were at the entrance all the time and noise and smell of weed from residents in properties nearby
Not a lot apart from parking
Stayed in June 2023
Reviewed: June 24, 2023
Gillian
United Kingdomcar park too small I had to park on the road
good location
Stayed in June 2023
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