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14 Burnaby Road, Alum Chine, Bournemouth, BH4 8JF, United Kingdom
17 May 2016
눉First, no bus at all from central to the hotel, 20mins walk needed. Second, we chose the hotel because of the spa and swimming pool. But when we arrived, the staff told us there was no spa therapist so we couldn't do that. Even we stayed there for 2 nights. ALSO, the swimming pool was closed on that day, which was Sunday. That was too disappointing as we planned the first day was for spa and swimming. They absolutely ruined our plan! Even worse, on the other day morning around 9am, the cleaner tried to unlock and came in the room without knocking the door! We were naked in the bed! that is the worst to happen in a hotel! The door can't be locked inside and no sign of "do not disturb" was provided. That was really unsecured. This is the worst hotel I have even stayed. Sorry I don't want to be mean, but I really don't want anyone else to be disappointed like us!
눇4 mins walk to the beach
15 May 2016
눉There was nothing I didn't like.
눇My bed this time was adequate and a bit hard but I love the Riviera Hotel because it is so close to the beach, has a pool and a spa, which I enjoy. It is always clean, which is a big bonus. I especially enjoy the entertainment. Last Tuesday we had Rebecca King singing for us and many guests got up to dance. The dancing was the most fun for me during this holiday. If the Riviera encourage their guests to dance on the excellent dance floor they can be sure that I will visit them for years to come.
17 May 2016
눉The only problem was a car alarm which went off 3 times during my stay, one time in the middle of the night. Not really the fault of the hotel!
눇Note that this is a holiday apartment not a hotel room. I had a first floor apartment. The main room and bedroom were spacious. Good kitchen. Bed was very comfortable. Great location for beach and for Westbourne. Good decoration - nice and bright. Quiet. In a separate building from the hotel so you don't get noise from functions such as weddings as you do in other hotels.
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