40 West Parade, Newcastle upon Tyne, NE4 7LB, United Kingdom
#12 of 23 B&Bs and Inns in Newcastle upon Tyne
Guests' ChoiceBased on 3643 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.0
Facilities
7.4
Staff
8.6
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Alan
United KingdomI’d highly recommend 😊
Great value and no complaints for the price.
Stayed in April 2024
Reviewed: 22 April 2024
Philip
United KingdomThere are no facilities so you really need to walk into the city centre for bars restaurants etc. Not a problem for me personally but some guests may struggle with the 15 minute walk to the railway station etc.
My upgraded room was large, clean,modern and comfortable . The reception staff are very friendly. Basic grab and go breakfast included in the price which I much appreciated
Stayed in April 2024
Reviewed: 22 April 2024
Peter
United KingdomThis time it was good and it was quite .
Stayed in April 2024
Reviewed: 21 April 2024
Jonathan
United KingdomThe heater in the room was constantly on leading to the room becoming uncomfortably hot all night
Centralised location
Stayed in January 2024
Reviewed: 20 April 2024
Colin
United KingdomTemperature in the room cold.
Good standard of cleanliness.
Stayed in April 2024
Reviewed: 19 April 2024
Mike
United KingdomThere wasn't enough tea and milk in the room. The breakfast was the only real disappointment. Not what I expected. But hotel was still value for money. There could also have been more info about local food and drink places.
The room was clean and spacious. Shower was great. Was glad that there was no air-conditioning, but might feel different about that in summer.
Stayed in April 2024
Reviewed: 18 April 2024
Catherine
United KingdomNone
Quite clean no complaints
Stayed in April 2024
Reviewed: 18 April 2024
Lance
United KingdomGood value. Perfect for what o needed
Stayed in April 2024
Reviewed: 18 April 2024
Neil
United KingdomCarpet abit dusty Mould on bathroom ceiling
Its location
Stayed in April 2024
Reviewed: 16 April 2024
Donna
United KingdomNight Potter was very rude and a jobs worth
Stayed in April 2024
Reviewed: 15 April 2024
Phoenix
United KingdomThe bathroom was very small, toilet paper was very thin, breakfast was mid and there was a male staff member who was a little rude, nothing to serious though
For the price, it was a very convenient spot, staff were kind, having said that, don't expect a premire inn, there's no cooked breakfast, just a packed lunch type thing, for the money it is what it is. Can't really complain, will probably use again! :)
Stayed in April 2024
Reviewed: 15 April 2024
Sean
United KingdomIt was a bit out of the town centre (and up hill)
Check in was quick & we was a little early. Room was spacious & the bed was comfy.
Stayed in April 2024
Reviewed: 14 April 2024
Raphael
United KingdomThe decor of the rooms is a bit dated and the rooms could do with a refresh. The WiFi was quite slow, but at least it was free (unlike some other inexpensive hotel chains). Not the most scenic location.
Cheap and no-frills place to stay in the centre of Newcastle. Distance to the Fredrick Douglass conference centre is just 10 minutes on foot, and the railway station is not much farther. Quiet location, and a simple breakfast was included in the price. Staff were very friendly!
Stayed in April 2024
Reviewed: 13 April 2024
Peter
United KingdomComfortable enough room and free parking close to the city to walk rather than pay high parking prices
Stayed in March 2024
Reviewed: 12 April 2024
Paul
United KingdomWas woken up at 1am with fighting and arguing outside our room which went on for about 1hour. But as this was a domestic issue was not the hotels fault.
Location
Stayed in April 2024
Reviewed: 11 April 2024
Anthony
United KingdomHad to get the bus there and back from the city centre once I'd found it as it was mostly up hill from the city centre and I'm getting no younger
Was lovely place to stay
Stayed in April 2024
Reviewed: 8 April 2024
Mark
United KingdomNoisy neighbours
Close to city Free parking
Stayed in April 2024
Reviewed: 7 April 2024
Kevin
United KingdomBasic and functional but all you need.
Clean room. Decent size. Good price.
Stayed in April 2024
Reviewed: 6 April 2024
Nikki
United KingdomThe bathroom had a bit of a stagnant smell but not too bad, probably just because it’s dated.
Comfy bed, good standard of cleanliness. Grab and go breakfast was good. Great location for the arena and free parking so overall excellent value for money.
Stayed in April 2024
Reviewed: 5 April 2024
Ian
United KingdomCould hear every door shutting, especially the fire door right outside my room. And the plumbing made noises but got used to that Very basic facilities
Good location, 20 min walk from Railway station and town Quiet area, clean room
Stayed in April 2024
Reviewed: 2 April 2024
Jen
United KingdomThe room was spacious and clean. Ample parking. Simple check-in, breakfast in a bag was ideal as I set off early the next morning.
Stayed in January 2024
Reviewed: 1 April 2024
Emma
United KingdomOur room was great but the toilet is very low down and the shower floor would drain slowly therefore kinda flooded
It was a lovely room 10/15 min walk to the town was great did the job for a short stay.
Stayed in April 2024
Reviewed: 26 March 2024
Karin
AustraliaN/A
The room was sufficient, plenty of space, showers were hot. Breakfast pack was good. Free parking. Enjoyed our stay. Would stay here again if we returned to UK.
Stayed in February 2024
Reviewed: 23 March 2024
Mahmood
United KingdomBreakfast too basic
Good size rooms Good size bathroom Ample parking
Stayed in February 2024
Pretoria, South Africa
Ao Nang Beach, Thailand
Arrowtown, New Zealand
Osterhofen, Germany
Bratislava, Slovakia
Høyheimsvik, Norway
Bunbeg, Ireland
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content