Broadgate, Grasmere, LA22 9RJ, United Kingdom
#6 of 12 hotels in Grasmere
Guests' ChoiceBased on 1404 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 23 April 2024
Dean
United KingdomI think parking should not be an additional charge for residents. The cooked breakfast could be more comparable (one day the scrambled eggs were beautifully soft, creamy and the next day they were solid, harder with no added ingredients). Also it might be appreciated to perhaps discount an evening meal if you are a resident.
The breakfast was amazing although slightly hit and miss as different chefs were obviously on duty different days. The bedroom suite which we were upgraded to was fantastic. We didn’t use the spa because it was being worked on for a couple of days but it looked nice. We ate in the hotel restaurant on a couple of occasions and the food was fantastic.
Stayed in April 2024
Reviewed: 23 April 2024
Peter
AustraliaGreat location staff made every effort to make our stay pleasant. My wife liked it too
Stayed in April 2024
Reviewed: 22 April 2024
Nicolq
United KingdomIt did show a bath on the pictures so would of expected that with the price but apart from that it was lovely
The staff the people and food was amazing pricey but lovely
Stayed in April 2024
Reviewed: 21 April 2024
Jade
United KingdomI would say the spa facilities were amazing however we went in the spa around hast past nine and the jacuzzi was still quite cold and the sauna was too but they were only things I would have to say other than that it was fabulous.
We was kindly informed we was upgraded on arrival however I would like to know the reason for this.
Stayed in April 2024
Reviewed: 19 April 2024
Fred
United KingdomI thought it very cheeky to advise you there was a £10 per night parking charge after you have booked and paid also the £1.60 service charge on bar drinks which are dearer than public house prices anyway.
The location and the excellent bus service in the area. The choice of food at both breakfast and dinner was very varied and you could never be stuck for choice.
Stayed in April 2024
Reviewed: 18 April 2024
Allison
United KingdomWe were very disappointed with the spa area. The pool facility were not in operation from check in and still not available at 5.45 pm
The restaurant location, the quality of food and fabulous customer service
Stayed in April 2024
Reviewed: 15 April 2024
Nellie
United KingdomWe did not like the room at times we bumped into the wall as we reached for tea/coffee.
We liked the scenery and the spa area.
Stayed in March 2024
Reviewed: 15 April 2024
Andrew
United KingdomSlow service
Choice
Stayed in April 2024
Reviewed: 15 April 2024
Neil
United KingdomThe service at breakfast was quite poor for a place of this quality, toast was burnt and had to chase the tea, staff looked a bit harassed.
Location, style, comfort
Stayed in April 2024
Reviewed: 14 April 2024
Graham
United KingdomFantastic stay, lovely room with beautiful views. Good food and a really nice relaxing environment
Stayed in February 2024
Reviewed: 12 April 2024
Carrie
United Kingdom2nd time visiting rothay garden hotel and it was just as perfect as the first time, had food in the restaurant this stay and it was phenomenal. The staff are so friendly and nothing is ever too much, the room was clean and had a lovely view. Everything about the stay was perfect and will be our go to place when we come to the lakes!
Stayed in February 2024
Reviewed: 12 April 2024
Lawrence
United KingdomHigh quality clean and friendly staff . Great location and garden . Spa good .
Stayed in April 2024
Reviewed: 11 April 2024
Benjamin
United Kingdom£10 for parking
Room had great views, spa facilities were lovely
Stayed in April 2024
Reviewed: 10 April 2024
Corinne
United KingdomFor the price of the hotel, parking should really be included, especially since vehicles are not particularly protected from the public. 10 Pounds a day is a little dear.
We really enjoyed the location and were upgraded which was a bonus as we ended up with a room with a balcony and fab views. Room was spacious with everything you expect for the price, bathroom practical but a little tired. We had breakfast which we would heartedly recommend, fresh and copious with many options. We also took advantage of the restaurant which was great and priced well. Spa was basic, but most welcome after a long and wet walk. Staff was outstanding: very pleasant and helpful, attentive but discreet.
Stayed in April 2024
Reviewed: 9 April 2024
Gary
United KingdomReception team could be a bit more welcoming and friendly.
We were a little worried about this booking due to some of the reviews, we shouldn’t have worried as it was amazing, top quality breakfast, amazing facilities and the room was great with great selection of drinks and biscuits.
Stayed in April 2024
Reviewed: 8 April 2024
Nigel
United KingdomThe car parking charge - £10 per night. Food and drink are expensive. Gratuities added automatically to everything. We had two meals and a modest number of drinks which added up to more than the room booking. We'd stay again but eat out more
Beautiful setting, beautiful grounds, comfortable room, good food, friendly staff.
Stayed in March 2024
Reviewed: 8 April 2024
Carole
United Kingdomthe bar was expensive especially as they added gratuities to every round also breakfast was on the stingy side and charging to use the car park
the spa and the comfortable bar cleanliness of rooms and friendly staff
Stayed in March 2024
Reviewed: 8 April 2024
Stephen
United KingdomPaying £10 to park there
Lovely room, lovely views, restaurant was great, great staff
Stayed in April 2024
Reviewed: 7 April 2024
Charlie
United KingdomBreakfast was a little slow
Spa has beautiful views and a great room.
Stayed in March 2024
Reviewed: 7 April 2024
Sean
United KingdomNo gluten free sausage which is so easy to come by, more meat (no wheat) the staff were not up to speed with Gluten issues as they put normal toast and gluten free toast in the same basket and it had to be returned for obvious reasons. Parking charges were r and expensive (include the parking in the price so people feel like it’s included) I can’t image there are that many people paying those prices that are just ramblers and have no car! If they are the minority knock £10 off their bill pn. Advertised price on booking .com said it included HB package and when I rang hotel they said no that’s not the case, there was some confusion, sightly ambiguous so had to call hotel and ended up booking the lesser deal with meal and cost more. Was husbands birthday, 10/3/24 the day we stayed , normally in past in places we get a nice card from hotel but nothing or even towels made like a swan on bed etc
Loved the room facing the gardens , huge suit room, loved the bath and seperate shower, wardrobe, etc it was bigger than a flat I once had! Staff were amazing especially restaurant manager, very polite and professional had a great chat with him in the breakfast room and will probably stay in touch personally. Lovely people from other lands! Very accommodating regarding my coeliac disease however … below. Impeccably clean, great that we didn’t have to book for the spa like last time after lockdown.
Stayed in March 2024
Reviewed: 7 April 2024
Kathryn
United KingdomVery noisy boiler. Cocktails a bit too pricey
Cocktails Big room
Stayed in April 2024
Reviewed: 4 April 2024
Tony
United KingdomNothing
Great location, very friendly staff, lovely food. More importantly, really comfy beds
Stayed in March 2024
Reviewed: 2 April 2024
Susan
United KingdomN/A
Stayed here a few times now, beautiful location. Classic but modern rooms. Food all excellent.
Stayed in March 2024
Reviewed: 2 April 2024
Paul
United KingdomWe couldn't stay longer!
The choice and quality of the food. The garden area was very pleasant to walk around at any time of day.
Stayed in April 2024
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