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38 Charlotte Square, New Town, Edinburgh, EH2 4HQ, United Kingdom
15 August 2016
눉Breakfast was poor. Noise from constant banging of doors due to poor mechanical system. Next room's TV on a joining wall as the bed, so no sleep due cheap dividing wall. Poor window sealing so the wind was whistling through. Breakfast cold choice very poor and then coffee lacked coffee.
14 August 2016
눇Rooms were beautifully decorated, beds very comfy and staff excellent.
14 August 2016
눉Storage space was adequate for a short stay but would have been limited for more than 3-4 days. There was no shaving mirror in the bathroom for those who like wet-shaving. The main bathroom mirror was adequate but not ideal. The lounge/bar area was dark and rather impersonal. As one of the party has sight problems this was significant. The only table near the window was occupied and the other tables seemed to have been moved together. Perhaps there had been a large party in the lounge earlier but I would have expected the staff to have tidied the room as soon as the party? had left Service at the bar was slow and we had to go to the bar to request service. The requested gin&Tonic was brought to our table but without either a slice of lemon or cucumber.
눇The room was excellent. Beds were firm and comfortable with good bedside lighting that did not disturb my partner. The shower was superb. Tea-making facilities were provided and were good standard. Room was quiet and no noise heard from outside, or elsewhere in hotel. Staff were very good, polite and friendly. We did not have a meal in the hotel so I cannot comment on catering. Check-out was swift and a taxi was requested and arrived without delay. The concierge appeared very competent.
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