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  5. Reviews of Hotel Indigo - Edinburgh - Princes Street, an IHG Hotel

Reviews of Hotel Indigo - Edinburgh - Princes Street, an IHG Hotel 4 stars

20 Princes Street, Edinburgh, EH2 2AN, United Kingdom

#47 of 162 hotels in Edinburgh

Guests' Choice

Review score

Based on 2010 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room - no shelving or drawers. No heating in bathroom

    Great location and staff. Good food.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Small room, noisy, a labrinth of halls to get to room

    Breakfast

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Room size. Broken fixtures Shower tray blocked

    The breakfast and bar and location are great. The rooms are small for the price but we're very clean and had a comfortable bed. A few broken light fixtures and the shower tray was a little blocked

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Will return
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bit expensive

    Location. Comfort. Staff

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    Lovely stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The standard rooms are small & very dark inside. No clear signage when enter hotel re where reception is. Very hard to read the floor numbers in lift

    Great location, across road from the station, lovely helpful staff, restaurant & bar were lovely & great views

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    An excellent short break in a perfectly understated, relaxed-vibe hotel.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    The lift did not service the mezzanine floor and the bed was really high (which were slight problems for my husband who has some minor mobility issues). Bedside table lamp was missing. Bathroom was cold. But I'm nitpicking!

    Staff were superb. Room very nicely decorated. Excellent central location. Surprisingly quiet for being right on Princes Street!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Welcoming, extremely comfortable and one I hope to be repeating in the near future
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not very much

    Location, cleanliness, access to staff and the willingness of staff to help

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Good stay- great location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was at the front of the property, right on Princes Street so was quite noisy at night and also early in the morning! Also, the room was really warm, despite the air conditioning being at the lowest setting!

    Very good location, really good breakfast!!!

    Stayed in February 2024

  • Reviewed: 16 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Maybe I was unlucky with my room (210) it was very noisy, the room did not have any type of insulation. I heard people on the street, people in the hotel hallway, people walking upstairs.

    This hotel has a perfect location. The bed is very comfortable, I felt as like the bed was hugging me and it was also very big. They have a delicious breakfast.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    The location to the station, the sights and the shops made it the perfect place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The lobby was on the first floor, so access led straight onto the street. No secure door, although there were security cameras. One evening our room was extremely cold. We would have liked somewhere to sit in the hotel, other than the cocktail bar

    The location was great, directly opposite the station

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Many stairs and corridors within the hotel to get to our room. No issues for us but may not be good if you have any mobility concerns.

    Central location and perfect for our needs.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    great location. lovely breakfast and helpful staff
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    couldn’t find USB port. hidden behind tv and black against black.

    very comfortable bed and bedding. nice toiletries

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Excellent location - would stay here again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty sock ( which wasn’t ours) found on the floor behind the curtain

    Location excellent Breakfast nice

    Stayed in December 2023

  • Reviewed: 7 January 2024

    9.0
    Very enjoyable city break
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Some night city noise from outside, but it is on Princess Street

    excellent location for old and new town, lovely hotel, great staff, bar and restaurant very nice, good breakfast

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to train station.

    Stayed in November 2023

  • Reviewed: 1 January 2024

    9.0
    We were in Edinburgh for a family wedding. I would recommend this hotel & would stay there again if we return to Edi
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small wardrobe with only 4 coat hangers. Possibly other rooms had more space

    Great location, really comfy bed & good choices at breakfast

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    We will definitely be back.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Everything was good, staff attentive. Rooms clean and comfortable.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of storage for clothing.

    Convenient location.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Lovely hotel in a great location.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite cold, towels stayed damp as there was nowhere to dry them and if you wanted to reuse them you couldn’t. ( I know they could be replaced but just incase you wanted to shower after room service for A second time). A coat stand or coat hooks would have been helpful as there was no where to hang coats ( especially in the wet weather). Only four coat hangers in the wardrobe so couldn’t hang all of our clothes up. We stayed on a half board basis and had to pay a service charge on our evening meal which I have never experienced before, I think as a Paying hotel guest this should not be expected. I know the restaurant can be booked separately and think this is different for paying the charge.

    Room was spotless, Bed and pillows were very comfortable. Tea/coffee/hospitality provision was lovely. Reception staff were very pleasant. Food in the restaurant was delicious and the staff were very helpful. Going at Christmas and staying at this hotel was a bonus as the decorations were beautiful!! Location is Perfect also!!

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Lovely and comfortable hotel in a great location.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The aircon vent outside in the hallway was a bit noisy during the night.

    Fantastic location, very clean and comfortable. Friendly staff. Great breakfast choice.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    7.0
    Expensive couple of nights in a smallish room.. hotel is very nice and restaurant is lovely..
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room wasn’t as advertised… had booked a junior suite and expected a more spacious room.. what we got was a small double room…I asked at reception and they said they don’t have junior suites? In check out they refunded me £100 , so that was something I suppose- pity they didn’t say it when we checked in and I queried it…

    Location was perfect, right across the road from the Christmas Market. Restaurant has v good food and staff are lovely.

    Stayed in November 2023

  • Reviewed: 16 December 2023

    8.0
    Great location but very very dark dull room
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dark dreary room looking out to a wall

    Location

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was on 5th floor & lift only reached 4th floor. We are pensioners- I do not expect to climb stairs especially for the cost of the hotel.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Lovely place to stay for partners 50th birthday.. nice and central for our plans we had
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights

    Wasn’t anything

    The breakfast was lovely… enjoyed especially the eggs Benedict and omelettes.

    Stayed in December 2023

Showing 1 – 25

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