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Bath Rd, Bournemouth, BH1 2EW, United Kingdom
28 April 2015
눉The cooked breakfast was very dry. The room was opposite a lift where guests congregated and were very noisy even at very late hours. Car parking charges of £20 were steep.
눇A nice comfortable room. With a balcony in accordance with our booking.
28 April 2015
눉The bed was like sleeping on a plank of wood. Our room was up a load of stairs which made my mum's hip worse walking up them as they were very steep this was not helped with the uncomfortable bed. You could not get wifi from our room we were too far put to use it. The room had cobwebs all over the celing from what I could see had not been cleaned for a long time. There was no facilities working at the pool. All together I would not stay in the hotel again even if it was free. Not impressed at all! the staff seemed to be missrable which made an impact.
눇It had a pool and good location.
28 April 2015
눉Myself and my husband treated ourselves to a weekend in Bournemouth which would be our first trip away from our children in over 3 years. The pictures looked lovely and we were both so excited travelling from Weston-Super-Mare. The stay was horrendous, so much so that we vacated the hotel at 8:20ish to make our way home to actually get some sleep!. The room that we were in was tiny, views of a roof and cigarette butts of which I complained about and was advised they would be dealt with, however they were not! The room had central heating that came on and the room was uncomfortably hot but if you opened the window you had a loud annoying buzz of fans or something, I am not quite sure. We opened the window and tried to sleep through the noise but found it kept us awake all night. We could not even turn our room light on as it had a slight flashing to it and as I am epileptic it would have been enough to cause a seizure so we had to get ready just by means of the bathroom light. For £99 your charges are over priced for what you get especially when breakfast isn’t included and you do not even provide enough shampoo etc for the use of 2 people, we had to buy our own whilst we were there especially as I have long hair I really am disappointed and feel it ruined our weekend away. It was a more expensive hotel that I booked as I really wanted us to relax and enjoy ourselves and could even enjoy a steam room as this was out of order! I do have photos of before complaining about the cigarettes and after if required
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