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St Nicholas St, Scarborough, YO11 2HE, United Kingdom
15 August 2016
눉We booked a family room and the first one which we were offered couldn't have been a family room The bed was too small for two people and the children's beds were zip ups which gave no room to move in the room After a long time complaining the staff eventually transferred us to a room which was acceptable as a family room. The Duty Manager was not very friendly and helpful regarding this problem. It was only when my daughter and son in law advised them that they used to work at Britannia Hotels in Leeds that we were given alternative room.
눇It was very clean and comfortable
14 August 2016
눉You can see it's been a beautiful hotel in its hay day but looking shabby in many areas unfortunately.
눇My hopes weren't high after reading the posts on trip advisor but it wasn't as bad as I had imagined. Beautiful staircase, something you don't get in these modern hotels.
15 August 2016
눉One of the lifts did not work so there was much queuing for the one that did. Main bar was closed so difficult to get seat for evening entertainment. Plates not always clean for buffet breakfast
눇Great location, subsidised parking,
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