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Thames Street, Windsor, SL4 1PX, United Kingdom
17 April 2016
눉Our bedroom was rather on the small side with only a brick wall for a view. The hotel spa was also rather sad... out through the car park in an annexe with the outdoor Jacuzzi squashed into a small area with a couple of tables, a few chairs and mouldy umbrellas. Get some new ones!! The whole area could do with an overhaul.
눇Superb location, great restaurant with superb waiting staff, beautiful views from the restaurant over the river. Overall a lovely building.
15 April 2016
눉Arriving tired at 11pm and being held in reception with questions of payment and whether breakfast was included while our grandchildren were asleep in a chair. A man passing by saw us struggling with baggage and sleepy children and helped us into reception. I had asked ( by phone from Australia)to be close to our daughter and grandchildern - we were floors apart. Our designated room had a bath which I requested but it was on the uppermost floor and since my husband needs a walking stick and could not walk up all the stairs (no lift and no advise from you) we ended up in room 1........not even a towel rack in the bathroom .......and the mattress!!!! We are not incontinent!!! My daughter booked via a internet booking site and my husband and I phoned the hotel direct and received a far inferior deal.
눇We enjoyed the ambience of the hotel, the reception rooms and its wonderful location on the river.
14 April 2016
눇We like hotels where it's possible to open bedroom windows- we don't like air con. So for us that's a big plus. Room comfy and quiet. Staff not very welcoming on reception but guy on the door very nice and helpful
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