36-38 Church Road, Richmond Town, Richmond upon Thames, TW9 1UA, United Kingdom
#16 of 16 hotels in Richmond upon Thames
Guests' ChoiceBased on 1626 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
8.8
Facilities
6.8
Staff
8.6
Value for money
7.5
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Christopher
United KingdomNo mug for morning tea. Missing?
Very clean and tidy.
Stayed in April 2024
Reviewed: April 17, 2024
Chris
United KingdomOk it could do with some decoration but overall it was perfect and value for money.
The hotel was five minutes walk from centre of Richmond. The room was clean and the bed was comfortable. The shower was hot. The staff were friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Helen
United Kingdomcentral location
Stayed in April 2024
Reviewed: April 15, 2024
Gethin
United KingdomNo lift and we were on the top floor.
Location was excellent , walking distance to Richmond centre and local hostilery recommended by receptionist.
Stayed in April 2024
Reviewed: April 14, 2024
Trevor
United KingdomNoise
Staff, Iannoise
Stayed in April 2024
Reviewed: April 8, 2024
Carolyn
United KingdomA smidgen more general maintenance would have done a bit more to improve the overall look and utility of the room. However, this was a minor thing and didn't really detract from the overall experience.
It was comfortable, clean and warm. The staff were super friendly and (more importantly) helpful. Although the hotel and room did feel slightly 'tired', it was exactly what I needed - and most importantly it was a great location, clean and had a very decent shower. Fabulous value for money.
Stayed in April 2024
Reviewed: April 4, 2024
Keiron
IrelandThe floors are squeaky, you can hear them through the ceiling. TV is not smart but had all the regular channels. A socket by the bed would be a nice addition but there were plenty throughout the room. (Can be really nit picky and complain about chips in windowsill but that doesn't matter)
Size of the room was massive. The water pressure is amazing and the bath is deep and long. The location is great. The room was a little warm but the fan provided was perfect. Staff were lovely and more than happy to help any way they could, even offering to bring a sewing kit from home to help me! Road beside the hotel is very quiet.
Stayed in April 2024
Reviewed: April 2, 2024
Jacqueline
United KingdomN/A - (Did not take photos this time as had the same room as before on previous visit/review)
Having stayed before, everything was as expected. Lovely staff, nice and comfortable room. Great water pressure for a much needed bath that filled quickly, and the room was cleaned every day.
Stayed in April 2024
Reviewed: April 1, 2024
Angela
United KingdomVery had mattress. Very dated and basic
Close proximity to amenities
Stayed in March 2024
Reviewed: March 28, 2024
Doyle
IrelandNothing. I've stayed there before.
Does what it says on the tin. Basic, clean, central, convenient. Met my needs perfectly.
Stayed in March 2024
Reviewed: March 19, 2024
Virginia
United KingdomAll was good.
Friendly and helpful staff to greet us on arrival. Rooms well stocked with tea, coffee and toiletries. A really powerful shower. A great location.
Stayed in March 2024
Reviewed: March 14, 2024
Virginia
United KingdomNothing.
Brilliant location. Clean, compact room. Great value for money. Plenty of milk, tea and coffee in the room.
Stayed in March 2024
Reviewed: March 10, 2024
Simon
United KingdomThe price of £185 per night.
The receptionist was extremely friendly and helpful re parking.
Stayed in February 2024
Reviewed: March 4, 2024
Blueg1
United KingdomGreat location, clean and basic but all you need. Shower was great.
Stayed in March 2024
Reviewed: February 29, 2024
Helen
United KingdomJust rooms really as no provision for offering breakfast, but this doesn’t bother us as so many places to go nearby.
Great location in Richmond and we were very lucky to get free parking overnight which is a great bonus. Easy access to station.
Stayed in January 2024
Reviewed: February 29, 2024
Courtney
United KingdomRoom was nice and clean and bed was comfy room could use a bit of attention in the bathroom with fixing minor defects. Location was great literally a 5 minute walk to the tube.
Stayed in February 2024
Reviewed: February 29, 2024
Marco
United KingdomWi-Fi signal in rooms could be better
Great location and value
Stayed in February 2024
Reviewed: February 24, 2024
Ville
FinlandJust under to Heathrow airport landing area. Jet noice stars very early on the mornig. Soundproff windows would be great benefit for sleepign.
Clean rooms! Resonable priced! Good location for National archives visits.
Stayed in February 2024
Reviewed: February 22, 2024
Pople
AustraliaNo lift was awkward getting to top floor. Bed was very hard
Good location reasonable value.
Stayed in February 2024
Reviewed: February 17, 2024
Clinton
United KingdomBathroom was in need of tlc
Great staff very helpful
Stayed in February 2024
Reviewed: February 12, 2024
Henry
United KingdomRoom was clean but many things needed repair/ were shabby . door to toilet split but latch and attempts to tape together were not new.
Location great Good communication and front desk person there 24/7 Plenty of tea and coffee in room
Stayed in February 2024
Reviewed: February 12, 2024
Tom
United KingdomOK the bathroom could have been bigger but perfectly adequate for the price
Very friendly reception. Good location and good price
Stayed in February 2024
Reviewed: February 10, 2024
Robert
United KingdomWas a little suspicious of the ear plugs on the bed as the room was behind reception, but as I generally have the tv on didn’t need them.
Location.
Stayed in January 2024
Reviewed: February 9, 2024
Jacqueline
United KingdomA few repairs needed here and there (hole around light in bathroom ceiling, chipped paintwork on window sill).
Close to Richmond Station and high street, parking included in the price, nice sized room with bath and shower. The staff were lovely, and very helpful.
Stayed in February 2024
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