83 Chiltern Street, Westminster Borough, London, W1U 6NF, United Kingdom
#152 of 1,008 hotels in London
Guests' ChoiceBased on 1250 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 22 April 2024
James
United KingdomThe welcoming and friendly staff were fantastic. Room was comfortable, clean and quiet.
Stayed in April 2024
Reviewed: 22 April 2024
Barber
United Kingdomna
From arrival, the hotel was amazing, with very helpful staff, room cleanliness and overall a great place to stay
Stayed in April 2024
Reviewed: 21 April 2024
Elizabeth
United KingdomNothing at this price point.
Room was really well appointed. Had everything I needed. Good sized TV. Comfy Bed. Tea and coffee... magnifying mirror, Bathrobes decent toiletries.
Stayed in April 2024
Reviewed: 15 April 2024
Marwa
United KingdomService at restaurant is a bit slow
Beautiful location, great decor, lovely restaurant
Stayed in April 2024
Reviewed: 12 April 2024
Sarah
United KingdomNothing at all to dislike. Our only small criticism was the sofa bed my children slept on was small and they said very uncomfortable.
Beautiful modern hotel, gorgeous furnishings and decor. Staff were excellent - friendly, professional and efficient. Room was beautiful, bathroom sparkling clean. We were lucky enough to be upgraded and the staff also left a Sherlock Holmes book each for our children which was a lovely touch. We had a drink in the bar in the evening which was also fabulous.
Stayed in April 2024
Reviewed: 12 April 2024
Sarah
United KingdomI’d have loved a bath
Clean, comfortable, calm and convenient location
Stayed in April 2024
Reviewed: 11 April 2024
Mel
United KingdomThe shower was a bit on the weak side. That’s it.
The Sherlock aspects were fun and tastefully done. The gym was amazing and the sauna. The food was fantastic. Everything I want from a hotel.
Stayed in April 2024
Reviewed: 7 April 2024
Gavin
United KingdomNa
Great location just 2 minutes from Baker Street tube. The property was very clean and the accommodation was very comfy.
Stayed in April 2024
Reviewed: 7 April 2024
Nicola
United KingdomNothing really, lady on reception who checked us in and out (same one) wasnt very pleasant at all which was a shame
Great location, hotel was lovely, great room with everything you could possibly need! Nice welcome note and soft drinks provided, which was a lovely touch
Stayed in April 2024
Reviewed: 4 April 2024
Paul
United KingdomWe traveled by train so not an issue and it is central London but some may see the lack of ample parking a problem.
Without doubt best hotel I have ever stayed at in central London
Stayed in March 2024
Reviewed: 4 April 2024
Anna
LatviaRoom was very small and outdated
Location
Stayed in March 2024
Reviewed: 30 March 2024
Sam
United KingdomN/A
Beautiful hotel, excellent location. Staff were amazing and accommodating, couldn’t do enough for us
Stayed in March 2024
Reviewed: 29 March 2024
Joanne
Isle of ManRoom temperature cold in bedroom when enter
Staff/ location/ breakfast all excellent
Stayed in March 2024
Reviewed: 29 March 2024
Jayne
United KingdomLittle bit cramped wardrobe but not a big issue
Location/ bar/ size of room/ comfort of bed.
Stayed in March 2024
Reviewed: 28 March 2024
Jayne
United KingdomThe wardrobes are a bit cramped and needs a bit of thought but a small detail really
Location / bar/ size of room & bathroom. Comfortable bed & nice bedding. Staff friendly & helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Ilias
GreeceThe view of the hotel roof outside our window was not great. The high cost of breakfast in the hotel restaurant dissuaded us from ever taking it, although the restaurant looked pleasant enough, and we felt we would have enjoyed it.
Very clean room, superbly comfortable bed, excellent bathroom. By London standards, the room was very spacious. Bottled water placed in our room daily. Staff were polite, and offered a free Times newspaper for the trip home after we checked out.
Stayed in March 2024
Reviewed: 26 March 2024
Susanna
United KingdomNothing
Simple and spacious. Comfortable rooms. Stylish
Stayed in February 2024
Reviewed: 25 March 2024
Marina
SpainRoom service time schedule
The staff very helpful and friendly
Stayed in March 2024
Reviewed: 25 March 2024
Sharon
United KingdomDifficult to alter room air conditioning so quite warm.
The decor, clean and comfortable and in a quiet part of the hotel.
Stayed in March 2024
Reviewed: 20 March 2024
Michelle
IrelandIt was very centrally located and is a beautiful small hotel with great food and staff. Costas , Ruben and Ross were exceptional. Would highly recommend this hotel
Stayed in March 2024
Reviewed: 20 March 2024
Natascha
MonacoHair conditioner was not a conditioner. A little difficult to manage the temperature in the room.
Friendly reception desk and bar staff. Good hair dryer in the room. Lobby is very nice place to sit as well.
Stayed in March 2024
Reviewed: 14 March 2024
Philip
SingaporeRoom feels a little basic. Wardrobe door doesn't close properly so light doesn't turn off. No hairdryer.
Room size. Breakfast.
Stayed in March 2024
Reviewed: 11 March 2024
Andrew
United KingdomHard to find anything wrong with this hotel. It was just perfect for our needs.
This is a really nice boutique hotel just two minutes from Baker Street station. Excellent location for sights and transport links. The hotel staff were friendly and went out of their way to help. Will definitely be returning to the Holmes hotel for our next stay in London.
Stayed in February 2024
Reviewed: 9 March 2024
Leah
Israelthe location is excellent
The room was large and comfortable , lack of space for clothes (no drawers and shelfs only hangers)
Stayed in February 2024
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