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  5. Reviews of The Sir Thomas Hotel

Reviews of The Sir Thomas Hotel 3 stars

24 Sir Thomas Street, Liverpool, L1 6JB, United Kingdom

#64 of 105 hotels in Liverpool

Guests' Choice

Review score

Based on 2371 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 28 March 2024

    8.0
    Good location, great staff
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was OK, not great.

    Great location, good staff. Nice breakfast

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Nice for 1 night away
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    They take a 50£ holding fee which is meant to be “pending fee” but has been taken out of my bank and was advised it will take 5-10 working days to get back. The hotel is under renovation so you may get a old room or a new one. The window in our room was single glass and was banging against the frame all night- we had to lodge something in it to stop it from rattling.

    Hotel is in a good location.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Mattresses need some improving, but location and staff great.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    Mattresses, we seemed to be in one of the new rooms, so quite disappointing. Literally it just collapsed when you sat on it.

    Staff great, dealt with over booking very well and the beer in the bar why we waited was appreciated. Easy location and fair price.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good place to stay for a short city break!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    On both nights I was woken by people coming out of later night venue. It is to be expected when you stay so central but people should be aware of it. Shower was okay, water pressure was mediocre.

    Great location in City Centre. Bedroom was nice, adequate size. Bar area was nice, had a drink there but did not have any food in the hotel. It is right beside Matthew Street so you are walking distance from the night life if that is what you are looking for. We arrived on an early flight and the Reception took our bags into storage so we did not have to carry them around the city for the day.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    It was a lovely stay.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Couldn't get shower to work a member of staff eventually got it to work then wen I went to use it couldn't get hot water

    Location. Good staff.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great stay in a great location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nowhere to store your bags if you arrive a little early. Had to carry them around the city whilst we waited to check in. This is the only negative. A bag store would make this place 10/10

    Brilliant location, excellent bar downstairs, very modern.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Lovely and comfortable.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My only sort of complaint is the blinds didn’t really keep out much light so the room wasn’t really dark enough to have an uninterrupted sleep as the light kept wakening us but apart from that no complaints from me!

    It was lovely & fancy, classy & regal feeling. It was also super close to everything as it’s right in city centre. The staff were all very polite, friendly and accommodating & let us keep our suitcase at reception until our flight.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    I'd be quite happy to stay in the Sr.Thomas again if I were to revisit Liverpool.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The heating wasn't quite as warm as I would have liked. The place was rather empty, so there wasn't much of an atmosphere.

    I loved the Olde World feel of the place - full of character! The location was perfect - right in the heart of the city. Room and en suite was all we could have asked for.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Mixture of young old all having fun their own way a sight to behold
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Liverpool is a noisy bustling city so the hotel gets noise passing revellers emergency vehicles passing but I still loved it

    Location price room

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has been updated and it is lovely. The bed was big and comfy with plenty of space in the room.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little dated but is under renovation

    Good location. Lovely staff!

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Had a great stay in Liverpool ,Hotel location was spot on for us Hotel good ,very clean , Friendly
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    Mattress not great , was glad to get home in my own bed .

    Location was great, room very clean staff very friendly

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff where really friendly and eager to help, the hotel was lovely, room was one of the ones newly decorated the quality street room couldn't fault at all and for the cost it was brilliant for 2 nights definitely go back

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Gd relaxing and beautiful places to visit
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The weather it was so cold

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Enjoyable
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very happy with our stay .staff very helpful . Will stay again .

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Good stay but change to luggage policy not great
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Change of luggage policy on check out . Booked hotel due to fact could store luggage . But was informed check out this was not possible but they did after saying we weren’t happy stored luggage in a empty room .

    Hotel great breakfast basic could have been better

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Very good staff very friendly and helpful.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room seemed dark, and windows bit crafty ( but we understand very old windows) we thought the room was outdated and shower could prove a problem having to climb in bath for some but as you say the hotel is under refurbishment, which we also knew at time of booking, but we still enjoyed our stay and would stay again.

    Location, happy friendly staff, clean rooms. 2nd time two of us have stayed.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location clean room and friendly staff

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My room was on the street side and therefore a bit noisy.

    Excellent location

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean but had not been refurbished as yet and was in need of this ASAP.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Recommend booking Sunday lunch 2 course for £17 really nice

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Reasonable price, good location

    Central to everything

    Stayed in December 2023

  • Reviewed: 22 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Rooms are a bit old and worn out. Cleanliness could be better.

    Great location. Welcoming staff.

    Stayed in February 2024

Showing 1 – 25

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