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12 Widegate Street, City of London, London, E1 7HP, United Kingdom
15 August 2016
눉When we arrived late on the first night the apartment hadn't been cleaned after the previous occupants. Both beds were used and all the towels were dirty so we couldn't even get into a bed or have a shower. The office was closed and the emergency number was only available before 10pm... I had a series of important meetings from early the next day (which was why I travelled to London in the evening) and my previous night experience was not conducive to a good working day. I called the Office in the morning to complain and they said the apartment would be cleaned by the time we got back from work. Arrived back and the apartment had been cleaned but there was no soap and no toilet roll. Had to go back out to the shop for these. Basic bad management and lack of consideration for guests. I am waiting compensation for my experience.
눇Location was good, within walking distance of The City and Shoreditch.
26 May 2016
눉Was provided with incorrect key code in email instructions so was locked out for extended period had to call staff in office. This is not isolated (see Trip Advisor reviews) and neighbour who has lived there for a year said this was common. Staff in call centre incredibly rude and unhelpful. Arrived to find a water leak in shower and water all over floor near electricity- very dangerous. This was fixed but I had to clean floor. Toilet seat broken and one shower plug blocked and overflowing. Other shower sprayed water all over floor daily. No clothes airer. Internet slow. Given problems asked for manager to call me but still waiting 5 days later. Incredibly poorly maintained and cleaned apartment. Would not stay here again.
눇Location - close to a major train line. Apartment has potential but due to maintainable issues do not book here.
11 May 2016
눉Noisy pub underneath until 11pm
눇Good value mødern and spacious
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