Smithton Road, Smithton, Inverness, IV2 7PD, United Kingdom
#31 of 49 hotels in Inverness
Guests' ChoiceBased on 579 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
8.0
Facilities
7.9
Staff
9.2
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Mary
United Kingdombreakfast lovely. room clean
Stayed in April 2024
Reviewed: 23 April 2024
Rochelle
AustraliaIt seemed really quiet as off peak but the room was all we needed and dinner and breakfast were great. Overall good overnight stay
Stayed in April 2024
Reviewed: 21 April 2024
Dick
NetherlandsA very warm welcome from the lady at the reception, a nice room with a good bed and a decent bathroom. We had a very nice meal in the evening and a very tasty scottish breakfast in the morning. A place to remember if we ever visit Inverness area again.
Stayed in April 2024
Reviewed: 15 April 2024
Sheila
United KingdomThe staff were excellent and very accommodating. The chef made our evening meal early for us as we were attending a function.
Stayed in April 2024
Reviewed: 13 April 2024
Susie
United KingdomIt was easy to get to , good parking, friendly efficient staff very comfortable
Stayed in April 2024
Reviewed: 25 March 2024
James
United KingdomRoom was very clean and bed was amazingly comfortable. Staff were excellent and arranged our taxis to and from our event at Culloden. Breakfast was superb.
Stayed in March 2024
Reviewed: 11 December 2023
Gregory
United Kingdomvery friendly staff clean accommodation excellent breakfast with a smile.
Stayed in December 2023
Reviewed: 6 November 2023
Margaret
United KingdomNothing, very good
Excellent location for our visit. Breakfast very good, all staff very helpful and welcoming. Bathroom was refurbished with excellent shower. Room very comfortable.
Stayed in November 2023
Reviewed: 5 November 2023
Liam
United KingdomNoise from the bar at night was loud and made it hard to sleep.
Very friendly staff. Breakfast was good. Restaurant very clean.
Stayed in November 2023
Reviewed: 24 October 2023
Smith
United KingdomFamily room was over bar and a bit noisy for baby up until closing time!
Very comfortable short stay and good breakfast
Stayed in October 2023
Reviewed: 17 October 2023
Philip
United KingdomExcellent Staff, Lovely Room, Good food at reasonable price
Stayed in October 2023
Reviewed: 17 October 2023
Stephen
United KingdomGood clean room, food was good at both dinner and breakfast. Staff offered to let us park our motorcycles in a more secure yard to the rear of the hotel.
Stayed in September 2023
Reviewed: 17 October 2023
Colin
AustraliaNothing. All fine.
This hotel is located in the surburbs of Inverness so you will need a car or use public transport to stay here. The hotel has a country style retro feel. The rooms were clean and well presented. A bonus was that our room was larger than we expected with a lounge area. The staff were all friendly and helpful. We had both Dinner and Breakfast here and the quality of the food was very good. On site car parking also a bonus.Thanks again to all the staff.
Stayed in September 2023
Reviewed: 14 October 2023
Dorothy
United KingdomRoom was quite small
Good food, friendly, very clean good location for us
Stayed in September 2023
Reviewed: 12 October 2023
David
United KingdomClean and comfy and great staff and food
Stayed in October 2023
Reviewed: 10 October 2023
Mark
United KingdomThe room was tiny despite it being a family room. The parking was off the road but didnt feel very secure.
The location was fine.
Stayed in September 2023
Reviewed: 9 October 2023
Kelvyn
New Zealandour room was above the bar and could hear the thump of the bass and tv during evening
Staff and food and advice and support was excellent, great set up with rooms and bar and restaurant - cheap and cheerful and much better than it looks from the outside.
Stayed in September 2023
Reviewed: 9 October 2023
John
United Kingdomour room was above bar so it was not as quite as we wood have liked
all good
Stayed in October 2023
Reviewed: 9 October 2023
Bruce
United StatesJust as advertised. Room was comfortable and food was good.
Stayed in October 2023
Reviewed: 5 October 2023
Donnellan
AustraliaNot close to city centte. Shower in bath.
Staff were excellent. Great to have dinner & breakfast available.
Stayed in October 2023
Reviewed: 3 October 2023
Bruce
United KingdomThought the cost for the sat night was very expensive compared to the Friday
Needed at short notice and was avail
Stayed in October 2023
Reviewed: 2 October 2023
Nick
United KingdomGreat Staff and clean room
Stayed in September 2023
Reviewed: 2 October 2023
Corban
United KingdomNothing
I love the vue from the room
Stayed in October 2023
Reviewed: 2 October 2023
Robin
United StatesNear culloden, had a restaurant
Stayed in October 2023
West Rainton, UK
Muxia, Spain
Baie Sainte Anne, Seychelles
Cannero Riviera, Italy
Venice, Italy
Ericeira, Portugal
Rome, Italy
Kotor, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content