Reviews of Fraser Suites Queens Gate This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
39B Queens Gate Gardens, Kensington and Chelsea, London, SW7 5RR, United Kingdom
#2084 of 5,188 vacation rentals in London
Guests' ChoiceReview Score
Based on 831 hotel reviews
7.6Score breakdown
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Cleanliness
7.8
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Comfort
8.0
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Location
9.1
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Facilities
7.5
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Staff
8.3
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Value for money
7.3
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Free WiFi
8.8
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Reviewed: April 23, 2024
Agnieszka
United Kingdom42 Reviews8 helpful votes8.0“Nice but still room for improvement”- • Leisure trip
- • Family with young children
- • Studio Deluxe
- • Stayed 1 night
- • Submitted from a mobile device
Photo on the booking.com website was different to the one bedroom suite which we had.Instead of any view in the bedroom window was facing a wall like 50 cm behind the window.Also massive surprise was after the breakfast in the room we had to wash our dishes because in the apartment was washing machine not a dishwasher!!!Very disappointing.
Location is perfect and hotel was very nice and clean
Stayed in April 2024
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Reviewed: April 22, 2024
Kevin
United States of America24 Reviews9.0“We liked it.”- • Leisure trip
- • Couple
- • Studio Deluxe
- • Stayed 6 nights
- • Submitted from a mobile device
They were remodeling, painting. It will be better next time.
Great location. Fabulous staff.
Stayed in April 2024
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Reviewed: April 9, 2024
Anna
Sweden18 Reviews1 helpful vote7.0“Great familystay with good location and great breakfast.”- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 3 nights
The sofa bed was very old a squiky, not too comfortable. Very steep stair to master bed, good to know if travelling with older people. Too few table lights to be cozy and bright without having to roof lights on.
Great location, close to tube and some shops. Nice breakfast and a gorgeus patio outside where we would have had breakfast if weather would have alowed it.
Stayed in April 2024
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Reviewed: April 9, 2024
Gita
Israel5 Reviews9.0“Was nice and comfortable”- • Leisure trip
- • Solo traveler
- • Studio Deluxe
- • Stayed 4 nights
- • Submitted from a mobile device
Although I informed the hotel, I will arrive late at nigh and they replied me back that someone will be waiting for me at the front desk with my room ready, No one knew I was coming and I had to wait in the middle of the night after a day long trip not knowing if I’ll have a room ready 30 minutes. Due to that, they informed me they won’t charge my room and then on my last day as was checking out they suddenly asked for Cancellation fee over 100 pounds .
The location was amazing. 4 minutes walk from the tube. Although it was a great location it wasn’t too crowded. The place looked elegant modern and clean.
Stayed in March 2024
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Reviewed: March 28, 2024
Jenni
United Kingdom3 Reviews7.0Good- • Leisure trip
- • Group
- • One Bedroom Executive Apartment
- • Stayed 2 nights
The room felt old, nothing like the pictures. We had marks on the walls and the floor was making noises - just old building and room I guess.
Great location, early check in
Stayed in March 2024
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Reviewed: March 16, 2024
Ee
Singapore3 Reviews3 helpful votes7.0“It is a pleasant stay. The room is well equipped. It is clean and the bed is comfortable. Only thing is that the room is”- • Leisure trip
- • Family with young children
- • Studio Deluxe
- • Stayed 9 nights
- • Submitted from a mobile device
The lighting in the room.
Location. Very convenient to the tube and amenities.
Stayed in February 2024
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Reviewed: March 8, 2024
Ali
United Arab Emirates30 Reviews8 helpful votes8.0“Classy and quiet”- • Leisure trip
- • Solo traveler
- • Studio Deluxe
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Size of the room Friendly staff Nice location
Stayed in March 2024
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Reviewed: March 1, 2024
Shi
Singapore3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Studio Deluxe
- • Stayed 5 nights
- • Submitted from a mobile device
Convenient location near to metro station, supermarkets . Has a good gym
Stayed in February 2024
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Reviewed: January 31, 2024
Rekha
Malaysia24 Reviews6 helpful votes9.0“Pleasantly surprised. Great value and location was perfect.”- • Leisure trip
- • Solo traveler
- • Studio Deluxe
- • Stayed 6 nights
- • Submitted from a mobile device
The steps to the lobby - tricky with suitcases. Perhaps a ramp should be built
Perfect studio size. Staff went out of the way to accommodate requests. Outstanding and professional
Stayed in January 2024
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Reviewed: January 30, 2024
Kingkaew
Thailand1 review8.0“Very nice and comfortable stay. Feel like home. Will definitely come again.”- • Leisure trip
- • Travelers with friends
- • Studio Executive
- • Stayed 8 nights
- • Submitted from a mobile device
The cleaning service is not provided daily. No bellboy.
Very good location situated in the peaceful area of London with excellent facilities and spacious room. Staffs are nice.
Stayed in January 2024
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Reviewed: January 29, 2024
Mohammad
Netherlands30 Reviews2 helpful votes8.0“Good for a short stay”- • Leisure trip
- • Solo traveler
- • Studio Deluxe
- • Stayed 2 nights
- • Submitted from a mobile device
The bed is not that comfortable. The room doesn’t have proper sound isolation, you can hear everything outside.
The location. The small kitchen, although I didn’t use it, it’s good to blow it’s there.
Stayed in January 2024
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Reviewed: January 15, 2024
Turki
Saudi Arabia4 Reviews9.0“Wonderful stay”- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 8 nights
- • Submitted from a mobile device
The location and the facility.
Stayed in January 2024
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Reviewed: January 15, 2024
Robin
United Kingdom11 Reviews3 helpful votes8.0“Good value family suite in Central London location.”- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Sofa bed not very comfortable. Shower tray in bathroom cracked.
Had full kitchen facilities for cooking. Central location within easy walking distance of shops, restaurants and visitor attractions.
Stayed in January 2024
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Reviewed: January 11, 2024
Fin
Australia9 Reviews8.0“Very good location and comfortable accommodation”- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing.
Very good location with access to the Gloucester station and supermarket and fast food outlets.
Stayed in January 2024
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Reviewed: January 3, 2024
Arturo
Argentina51 Reviews1 helpful vote9.0“Very good, can recomend”- • Leisure trip
- • Family with young children
- • One Bedroom Deluxe Apartment
- • Stayed 12 nights
- • Submitted from a mobile device
Nothing serious, maybe improve on room service
Centrally placed, efficient, good value
Stayed in January 2024
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Reviewed: January 1, 2024
Heba
Egypt11 Reviews2 helpful votes8.0“It was nice stay and location is fantastic”- • Leisure trip
- • Family with young children
- • Studio Executive
- • Stayed 7 nights
- • Submitted from a mobile device
The bathroom ceiling was falling
The location is excellent
Stayed in December 2023
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Reviewed: December 26, 2023
Koomar
Mauritius5 Reviews1 helpful vote8.0“Enjoyed the stay and definitely recomend it for families. We will surely go back there”- • Leisure trip
- • Group
- • One Bedroom Executive Apartment
- • Stayed 7 nights
Access to the building is through a few steps. Can be a minor challenge if you have to carry heavy bags.
Location is excellent with an underground station nearby. Easy acccess to anywhere in London A Waitrose store is at 5 mins walk and plenty of eating options within a few minutes walk. These include Indian, Lebanese, Italian as well as Nandos, Burger King, and several Coffee shops. We booked an apartment and enjoyed the flexibility of having our breakfast at our own pace and time. Kitchen facilities are okay Special mention to Mrs Carnegie who was very attentive and empathic to address a concern we had over taxi booking and renting of umbrellas. Would give her a rating of 10 / 10
Stayed in December 2023
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Reviewed: December 17, 2023
Taniya
Thailand16 Reviews2 helpful votes7.0“A good serviced apartment is a great location but rooms do need renovating.”- • Leisure trip
- • Couple
- • Studio Executive
- • Stayed 3 nights
- • Submitted from a mobile device
Our room was quite old. Mattress sunk in the middle. Carpet not so clean and the furnitures were old and worn out.
Great location. Good sized room and with the heater turned on most of the time, the room was nice and warm. Great team of staff especially the bellboy Shamal, very accommodating and eager to help us.
Stayed in December 2023
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Reviewed: December 9, 2023
Elaf
Saudi Arabia6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
One of the receptionists were mean ( the old lady) and she was a little bit rude but the others were kine They clean the room every other day not the entire staying The room was a bit cold and the heater was on yet was cold
The location is good and the furniture was old yet clean And the rooms were not super tight
Stayed in December 2023
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Reviewed: November 14, 2023
Andre
Indonesia36 Reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • One Bedroom Executive Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Large rooms and very well maintained property
Stayed in October 2023
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Reviewed: November 12, 2023
Ben
Bahrain7 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Studio Executive
- • Stayed 4 nights
- • Submitted from a mobile device
Had to change rooms due to fault in the bathroom, though the reception staff was happy to switch rooms, I had to ask maintenance to come out 3 times before anything was done
Excellent location, close to the station
Stayed in November 2023
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Reviewed: November 11, 2023
Seif
Egypt9 Reviews3 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • One Bedroom Deluxe Apartment
- • Stayed 7 nights
- • Submitted from a mobile device
Horrible uncomfortable furniture
Cleanliness and location
Stayed in November 2023
-
Reviewed: October 16, 2023
Fahad
Saudi Arabia11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Studio Deluxe
- • Stayed 4 nights
- • Submitted from a mobile device
Location and staff.
Stayed in October 2023
-
Reviewed: October 12, 2023
Biju
United Arab Emirates4 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • One Bedroom Executive Apartment
- • Stayed 12 nights
- • Submitted from a mobile device
Same breakfast on all 12 days, very bad. No variety. No much selection of food. Even some days food was scarce.
Cleanliness. Tne male trainee at the reception was very good and helpful.
Stayed in October 2023
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