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39B Queens Gate Gardens, Kensington and Chelsea, London, SW7 5RR, United Kingdom
21 April 2016
눉I have stayed at this hotel several times. After 4 nights this time I asked for a late check out and was told to ask the morning of departure, which was useless for making plans. I think a regular customer deserved better.
눇The room was stylish and spacious with large windows. The galley kitchen well equipped with a washer/dryer a welcome extra. Big comfortable bed. Exceptional location with 2 nearly tube stops, V and A museum, lovely walks in residential and park areas. Free Wi-Fi was easy to use and quite fast.
8 April 2016
눉Overall we enjoyed our stay with little to fault except for the shower. It was difficult to regulate the water temperature and pressure. The temperature of the water was either scalding hot or too cold. The drain in the shower couldn't cope if the taps were turned too high resulting in the water overflowing onto the bathroom floor which meant taking a shower with very little water flowing from the shower head. The reception manager did his best to resolve the issue and changed the shower head and while this helped it didn't solve the problem completely.
눇Comfortable bed. Quiet room. We had a balcony which would be great in the warmer weather. The hotel management may want to provide a small bin on the balcony for smokers and clear it of old cigarette butts littered on the balcony which spoilt the look slightly.
11 April 2016
눇Location ...spaciouse room
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