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Shore Road, Southport, PR8 2PZ, United Kingdom
14 April 2016
눉With two young children breakfast time is too early to get them ready and not long enough. Also checkout 10am as well as breakfast was completely impossible felt sorry for other families with more children.room was quite dirty and smelled of cannabis.
눇The holiday camp was in a great location and some of the facilities were good
9 April 2016
눉I didn't like that towels and bedding isn't provided. Also the chalet wasn't too clean, within 5 mins of taking our shoes off and walking on the floor it our feet were black. I remember going to pontins as a child and it's nothing like it used to be which is so sad. The staff on reception were very un organised and also not too friendly. The girl who checked us in didn't know where our chalet was and took her a few mins to find it. I myself am a hotel duty manager and I feel receptionists are a huge part in making a stay. They are representing the company as front of house. They need to be well dressed, well mannered and also know all there is to know.
눇The entertainment was great, the children had fun. I guess you get what you pay for.
10 April 2016
눉The room floors were filthy. Most of the kids activities incurred an extra cost. The few that were free were not always open.
눇Nothing- we came away a day early
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