Field Lane, St Helens, Ryde, Saint Helens, PO33 1UX, United Kingdom
#2 of 5 hotels in Saint Helens
Guests' ChoiceBased on 438 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
8.7
Facilities
8.4
Staff
9.2
Value for money
8.7
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 12, 2024
Mandy
United KingdomShame the WiFi didn't reach the whole park, it would've have been useful when planning our days out.
Nice peaceful park with lovely modern resort homes
Stayed in April 2024
Reviewed: April 11, 2024
Stephen
United KingdomNothing
The quality of the lodges and helpfulness of the staff
Stayed in March 2024
Reviewed: April 4, 2024
Tracey
United KingdomDirections could be improved post code and booking.com directions take you to a field other end village. Window in bathroom needs fixing.
Booking and check in were easy. Friendly staff. Spacious comfortable caravan.
Stayed in March 2024
Reviewed: April 3, 2024
Ian
United KingdomNothing
Quiet site
Stayed in March 2024
Reviewed: March 27, 2024
Malcolm
United KingdomGood as advertised…
Stayed in March 2024
Reviewed: March 16, 2024
Lauren
United KingdomThe sofas were quite uncomfortable. Our parking was on a slope on gravel so some people might of struggled to pull away. We went out of season so not much to do for older children.
Great to have a hot tub that had been cleaned before we got there. Friendly staff on hand throughout the day, very peaceful location and not a million miles away from main places. Accommodation was very basic but clean throughout and had comfortable beds. Local shop down the road is quite expensive but has everything you could need. The local pub were very friendly and served lovely food too. Just opposite guest services they had a laundry room so we ended up washing and drying all clothes and spare towels we had brought with us before coming home which was very handy for the wet sandy week we had.
Stayed in February 2024
Reviewed: March 15, 2024
Therese
AustraliaThe laundry room, where I needed to use the dryer was pretty rundown, however it was the off-season, so it will probably be tidied up soon. The bathrooms in the cabin are quite tight, which didn't bother us, but if you are on the larger side, you'd be uncomfortable.
Very nice new and spacious cabin. Fully self-contained so we were able to save money by cooking and washing in the cabin.
Stayed in March 2024
Reviewed: March 11, 2024
Sharon
United KingdomThe sofa bed to sit on is very uncomfortable. No wifi on site. Asked how to get on and what I was told to connect to didn’t work. Thought main bins could have been more. As in, a lot of sites have a few areas for bins After paying £45!! for each dog (large dogs at that) I would have thought that leaving a welcome box would have been for both dogs, also, more appropriate to the dogs size. Packs were not suitable for proper dogs just lap dogs.
I liked the quietness of the site. The staff, Nicole, was amazing. Very friendly and helpful. The 2 seater sofa was lovely and comfortable.
Stayed in March 2024
Reviewed: March 6, 2024
Nicholas
United KingdomNo real facilities except laundry
Site well maintained
Stayed in March 2024
Reviewed: March 3, 2024
Leila
United KingdomThe bedroom was a bit too tight around the bed. But can live with that.
The hot tub was the best. The kitchen and living room. Location excellent. Friendly Nicky making sure I had everything in place even the ferry discount. Thanks
Stayed in March 2024
Reviewed: February 13, 2024
Graham
United KingdomA chopping board and another frying pan would be nice.
Warm, spacious accommodation in a lovely location, near to pub and shops, nice harbour and excellent beaches.
Stayed in February 2024
Reviewed: November 20, 2023
Jenny
United Kingdomstayed for a surprise 16th birthday for our granddaughter we all loved it. spent a lot of time in the hot tub
Stayed in October 2023
Reviewed: November 3, 2023
Keri
United KingdomInside caravan had few stains on the sofa and had a strong smell of curry when arrived and stayed until we left also has no club house or something for older children to keep them busy
The caravan was lovely and spacious, nicely decorated We all as a family loved the added bonus of the hot tub
Stayed in October 2023
Reviewed: October 29, 2023
Tim
United KingdomNo complaints at all
Friendly staff, caravan was clean & comfortable and staff were really friendly
Stayed in October 2023
Reviewed: October 28, 2023
Claire
United KingdomNothing
Beautiful clean park and lovely friendly staff. Nice location. Shame about having a disability caravan but it was clean and tidy with ample space.
Stayed in October 2023
Reviewed: October 26, 2023
Wayne
United KingdomNothing
Location
Stayed in October 2023
Reviewed: October 23, 2023
Claire
United KingdomWe had to go to the shop to buy washing up liquid, sponges to clean, cleaning products for the kitchen sides, toiletries (although it advertises they are free!?), hand soap and a tea towel. I would have thought those sort of things would have been provided. We also didnt have any WiFi at all (no option for it) and our phone signal was non existent.
Beautiful caravan. Really well decorated and everything felt brand new! Very clean and quiet!
Stayed in October 2023
Reviewed: October 22, 2023
Ahmed
United KingdomSuperb in every way! Really pleased with our stay there, and everything exceeded expectations.
Stayed in October 2023
Reviewed: October 14, 2023
Jane
AustraliaThe weather was very warm during our stay and we were disappointed that there was no air conditioning or even ceiling fans to help cool the rooms at night.
Very spacious unit, nicely furnished.
Stayed in September 2023
Reviewed: October 11, 2023
Stephen
United KingdomIt suited our purpose - nothing really to not like
Great location for walking. Nice quiet well maintained site.
Stayed in October 2023
Reviewed: October 8, 2023
Ruth
United KingdomThe road of rugged stone
No hot water and heating on first night. But got fixed soon. Comfortable house.
Stayed in October 2023
Reviewed: October 3, 2023
Dolores
United KingdomSofa cushions need foam replacing, no support.
The site is very well maintained, as are the caravans. The site is lovely and quiet and dog friendly.
Stayed in September 2023
Reviewed: October 1, 2023
Yeshwin
United Kingdomstaff were unhelpful and back tracked on their word which left me not to trust.
lodging was good.
Stayed in September 2023
Reviewed: September 28, 2023
Hilary
United KingdomBathroom door knob broken. Sliding doors very heavy and stiff and very awkward to use. Extractor fan broken. Encouragement to recycle but no recycle bin in caravan and no info where to find one outside.
Stayed in September 2023
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