Room was clean but very tired and in need of updating. Major pluck in the carpet, crumbling paint and plaster. Bathroom accessories broken but still in situ.

Great location, good to have a pool and good to have a restaurant on site

Stayed in April 2024

We booked a double room Two single bed..(£249.00 ) we were told a day later that there were no double rooms left ( only 16 guests in the hotel)and we would be upgraded to a superior room for an extra £10…. We were given room 37 which overlooking the rear of the building where building work was being done and started at 8:00am prompt with diggers - dump trucks banging around outside our window… the prices in the bar were very expensive ( double G&T and a pint of lager £17:00 )we were in the bar in the evening and were told the bar will close a 10:00pm,,,so had to go to a local bar…

Close to shops and restaurants … clean and warm hotel.. lovely buffet breakfast…

Stayed in April 2024

Clean comfortable well situated staff very friendly and helpful.

Stayed in April 2024

Friendly, efficient, helpful staff

Stayed in April 2024

during children's entertainment, the children running around the hotel searching for clues wasn't very safe for elderly guests

room, staff and food

Stayed in April 2024

The swimming pool was a bit basic and very cold. Also when swimming in the evening it was full of hair which kept getting caught in my fingers. The only other niggle I had was the water glasses at breakfast and in the evening weren’t very clean. We also had to go through 5 bowls one evening to find a clean one.

The location of the property is ideal right on the beach and only a short drive into Blackpool. Food was nice and staff very friendly. If there wasn’t anything the kids liked to eat the chef was very happy to accommodate and make something else. Evening entertainment was also good for little ones.

Stayed in April 2024

Swimming pool Service

Stayed in April 2024

Shower was very temperamental. Pillows lumpy and hard. Worried about the text saying building work was going on but actually didn't bother us at all.

Entertained the children really well. The guy doing dancing, games, circus skills with them was very good and obviously very experienced at managing the children. They enjoyed the swimming pool with towels provided. Table tennis and crafts. Snacks and drinks in the lounge were good. Staff were lovely and very patient with children asking for change for machines etc.

Stayed in April 2024

A little bit of noise from the entertainment downstairs while we were trying to get the little one to sleep but it wasn’t too bad and they did warn us about it before arrival.

Very child friendly, lovely touches like the teddy bear in our room. The pool was great for times when the weather was bad so we couldn’t get out and about. Staff were really helpful.

Stayed in April 2024

All good

Stayed in April 2024

Arriving at hotel was told room was ready …. Gave us key - said you go out of the door left left left .. you’ll see ?? it’s an annex - … Bearing in mind the weather was force nine gale myself 72 and my husband can’t lift anything currently we went and looked for room and eventually found it at the very very back of the hotel almost. it wasn’t part of it - up a crappy fire escape and throufh a door - it was like a pre fabricated room almost like a caravan - basic didn’t even cover if - the bathroom was weird - toe nails been left on the floor !! gag …. mixer tap didn’t mix we ended up having sort of a bath shower - was just weird …. and the room was just beyond odd - felt like we were elsewhere 🤷‍♀️ … yes they had plenty of stuff for kids going on and breakfast was ok - but didn’t give a …. won’t swear about where they put us … on checking out said absolutely nothing …. didn’t ask if we ok or enjoyed if .. Now you may wonder why we didn’t complain … what happened was we were meeting family and our all day till late afternoon by time we did actually go in room i was so tired couldn’t be bothered

Been going to st anne’s for years different hotels - stayed here once before room ok for price in the past

Stayed in April 2024

We came for Mother's Day and my mum's birthday after not being for years, it was a fabulous stay. The breakfast and dinner couldn't complain, the food was great and all fresh. The staff were lovely and drinks were reasonable, entertainment was brilliant for the kids, pool was clean, arcades could do with a bit of updating but were ok for what my son wanted. Really enjoyed our stay and will definitely return.

Stayed in March 2024

Signs around hotel would be helpful

Opposite the beach Close to amenities Only 8 mins drive into Blackpool Clean and comfortable rooms Pool towels provided Lovely Pool and sauna - kids loved it Great choice of food and drinks at breakfast Staff very welcoming and helpful

Stayed in April 2024

Missed not having morning tea or coffee served to you. Would have liked a proper coffee batista, instead of push button machine.

Great for kids breakfast very enjoyable.staff very helpful.

Stayed in April 2024

It’s only nit picking: one of two chairs in room 54 is very tatty. Anybody booking should be aware it is a family hotel. A special effort is made to ensure children have a great time.

Relaxed atmosphere . Good value tasty food. The property is kept very clean Very Short walk to pubs and restaurants and seafront.

Stayed in April 2024

The pool area could do with updating

The staff were helpful, the rooms were nice. The entertainment in the evening was great

Stayed in April 2024

Good location, friendly staff, good food, great value for money and kids friendly

Stayed in March 2024

Nice staff, very home cooked food. Great location!

Stayed in March 2024

Our room Way to small for a family

The Entertainment The Restaurant The pool

Stayed in March 2024

The original room allocated in the annex particularly it's approach and position below ground level. It was for this reason we requested a room transfer

Sea view room to which we transferred on arrival

Stayed in March 2024

We were on the top floor just about as far as you could walk from reception. Not sure if this was the reason but the shower was very weak.

The room was comfortable and clean. The staff were all very welcoming.

Stayed in March 2024

We stayed in the family room in the annexe, which was very spacious. But the toilet is right next to the wall so it is very cramped and you can't sit straight.

Excellent venue for families, with family entertainment in the evenings. Plenty of child focused entertainment and activities. Breakfast was very good with a full range of options available. Free parking at the front of the property is a bonus and the swimming pool is great. Five minutes walk from the square in St Annes, with a good range of shops and pubs/restaurants.

Stayed in March 2024

The annex room wile had was nosy at night due to being below communal stairs

Great location on the sea front

Stayed in March 2024

The initial room was small the bed uncomfortable and the shower was simply awful!

Staff sorted out problems efficiently and were all very pleasant

Stayed in March 2024