45 St Martin's Lane, Westminster Borough, London, WC2N 4HX, United Kingdom
#122 of 1,005 hotels in London
Guests' ChoiceBased on 4091 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Lisa
United KingdomLocation. Modern design.
Stayed in April 2024
Reviewed: April 18, 2024
David
United KingdomCan't think of a single thing, but beware of the movement activated flush on the toilet!!
Liked pretty much everything. Location was perfect. Staff were brilliant. Breakfast was very good. The Blind Spot bar was great. Its a very different 5* hotel - in a good way though. Not at all stuffy and dull but lots of fun and with very contemporary design
Stayed in April 2024
Reviewed: April 17, 2024
Victoria
United KingdomLovely helpful staff. Large, modern, clean room in a great location.
Stayed in April 2024
Reviewed: April 14, 2024
Robert
United KingdomGreat location. Good staff. Very clean and tidy
Stayed in April 2024
Reviewed: April 14, 2024
Lewis
United KingdomGreat location and the room was great
Stayed in February 2024
Reviewed: April 13, 2024
Andrew
United KingdomMy wife an d I love this hotel and we always stay here whenever we are attending the theatre as its such a great location, clean, friendly and efficient staff. We also love its unique, signature smell.
Stayed in March 2024
Reviewed: April 13, 2024
Doug
AustraliaWe had to move coffee facilities to a different location and even then, the power leads were barely long enough, with the coffee maker either over the edge of a bench or on the floor. Not ideal. All it needed was an extension chord to rectify.
The location, in the West End, was very convenient, close to theatres, shops, only a few minutes from train stations and plenty of pubs and restaurants nearby. The room size was fine and staff very friendly and helpful.
Stayed in April 2024
Reviewed: April 12, 2024
Loraine
United KingdomVery expensive mini bar - £8 for small Pringles!
Location- cleanliness
Stayed in April 2024
Reviewed: April 10, 2024
Olivia
United KingdomIt was quite expensive for quite a small room but I understand that the location and design makes it a a high-end property.
Location Design/style Very comfortable bed Gorgeous bathroom
Stayed in April 2024
Reviewed: April 10, 2024
Kevin
United States of AmericaThe service in the restaurant could be better (water & coffee refills).
The rooms are nice with super-comfy beds. Very friendly staff.
Stayed in April 2024
Reviewed: April 9, 2024
Christopher
United States of AmericaWe would have liked a privacy door to the bathroom apart from that everything was perfect
Stayed in April 2024
Reviewed: April 9, 2024
Sarah
United KingdomFriendly doorman, reception staff, the Den, the bathrooms, the decor
Stayed in April 2024
Reviewed: April 8, 2024
Stuart
GuernseyNothing
Everything
Stayed in April 2024
Reviewed: April 7, 2024
Amelia
United KingdomEverything
Stayed in April 2024
Reviewed: April 7, 2024
Darlene
CanadaCarpet pile too high mad3 wheeling luggage challenging.
Nice and clean. Fully accessible with adequate room for luggage
Stayed in April 2024
Reviewed: April 7, 2024
Tim
United States of AmericaNo door on bathroom in the room
Staff was great. Great room. Good food too.
Stayed in April 2024
Reviewed: April 7, 2024
Caroline
United KingdomNothing
Very central location, beautiful decor, large comfortable room
Stayed in April 2024
Reviewed: April 5, 2024
Gillian
United KingdomThe only access to stairs was outside (this wouldn’t be an issue for most people) but my daughter is terrified of lifts. Found this a bit strange but it didn’t make us enjoy the hotel any less and we would still go back and climb the external stairs!
The location couldn’t have been better. The vibe in the lobby and rooms was so unique and classy. The staff were so friendly. The shower was the best ever. Couldn’t even get out of it was enjoying it so much!! We didn’t dine in the restaurant but had breakfast there and it was delicious. No negatives about this hotel. We’ll be back
Stayed in April 2024
Reviewed: April 4, 2024
Ollie
IrelandLocation and comfort staff excellent
Everything
Stayed in April 2024
Reviewed: April 4, 2024
Carla
United KingdomFriendly staff Very clean comfortable rooms
Stayed in April 2024
Reviewed: April 3, 2024
Iain
United KingdomNothing
Very cool hotel, lovely room, great breakfast.
Stayed in March 2024
Reviewed: April 1, 2024
Yehuda
IsraelThe stuff is excellent. The room is quite big . Everything is clean . And the location is the best in London 💥
Stayed in April 2024
Reviewed: March 30, 2024
Bjoern
AustriaEverything was just fine. We enjoyed every minute.
The location of this Hotel was fabulous. Right near Covent Garden, Leicester and Trafalgar Square. Walking distance to Charing Cross or Leicester Square underground station. The room was very clean and spacious. The big window front is really nice. The bed was absolutely fabulous .... very comfortable. We booked with breakfast included which was also amazing. Very good quality and service.
Stayed in March 2024
Reviewed: March 29, 2024
Nicola
United KingdomBrilliant location. Clean modern surroundings. Wonderful bathroom.
Stayed in March 2024
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