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Church Street, Bowness-on-Windermere, LA233DG, United Kingdom
15 August 2016
눉the parking was bad and cost a fortune which was nothing to do with the hotel
눇The stags head was very good the staff was good the breakast was served hot with choices the location was excellent near to everything would stay there again
14 August 2016
눉We were on the second floor and there were no lifts but we are fit and able so it did not bother us. Breakfast was served in the bar and the breakfast itself was fine, with Cumberland sausage and a limited choice of cereals. Unfortunately, the service was not great. We were met by a rather brusque woman who shouted at us rather than spoke and stood close to our table, slurping from a mug of tea and complaining loudly about her mother in law and the fact that she was "busting a gut" working to other staff who were trying to get on with their jobs. It was quite intrusive and we could not wait to get our breakfast eaten and get out of there.if I stayed again , I would probably grab breakfast elsewhere - people in the hospitality industry work really hard and probably have to deal with some very difficult people at times ,especially in such a busy town, but we were not difficult ,we were very polite and smiley and just wanted to enjoy our breakfast. Some customer service training needed- that's all -whatever your job you have to pretend you love it in front of clients- but we are easy going people and laughed about it afterwards.
눇The location was great if you like to be at the centre of activity with a wealth of shops, bars, restaurants and leisure facilities - boat trips, fun fair, Beatrix Potter etc. The room itself was very good value for money - £100 peak season for the Windermere Suite , which had a double 4 poster bed, seating area with a two seater sofa and comfortable arm chair, coffee table etc. The bathroom had been refurbished with a large power shower. There was ample storage space and huge Windows. We were welcomed well on arrival and told what we need to know, including the fact that there was a nightclub downstairs- not really our thing and although you could hear some noise, it did not stop us having a great night,s sleep as the bed was one of the most comfortable I have slept in and we knew this was not in the middle of nowhere.. We were able to enjoy a great meal thirty seconds walk away . It's good that you can use the facilities at the slightly more upmarket hotel next door which has a pool and spa facilities and you also get 10% of drinks, which is a nice gesture(although we did not use this)
14 August 2016
눉It is a pub hotel
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