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  5. Reviews of St Giles London – A St Giles Hotel

Reviews of St Giles London – A St Giles Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bedford Avenue, Camden, London, WC1B 3GH, United Kingdom

#808 of 1,005 hotels in London

Guests' Choice

Review Score

Based on 8274 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    9.3

  • Facilities

    6.8

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    good time well placed
    • Leisure trip
    • Couple
    • Superior Double
    • Stayed 2 nights

    room a bit small

    the hotel is well situated for central london

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Classic Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are pooly designed needs to be open plan rather than split. Bathrooms are tight. Hot Breakfast is not best. Needs more signage VQ is not part of the hotel as worse, restaurant I've ever been too!

    Staff friendly,

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell in the room was kind of heavy and pillows were so uncomfortable but it was not that expensive so it was okej.

    Location was perfect.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is brilliant location for everything you need to do and see in London.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was shabby very worn it was also cold and the radiator did not work properly. When the room was cleaned the toilet paper wasn't replenished and when I arrived there was rubbish in the bathroom bin.

    Breakfast was good, nice seating area. Left luggage manned during the day staff very pleasant and helpful.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    a safe, comfortable place in an great location
    • Business trip
    • Solo traveler
    • Urban Solo
    • Stayed 1 night
    • Submitted from a mobile device

    Curtain only went half way down the window which was odd.

    The bed was really comfy and the shower was awesome.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    6.0
    Lovely hotel central to the area we needed to be, clean
    • Leisure trip
    • Travelers with friends
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    There was building works happening so was loud & the room size was very snug

    Central to near where we needed

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Excellent location, good value hotel.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was ok, but not great.

    Location is excellent and it is good value. There is a safe in the room, which is useful.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Excellent location accommodating staff
    • Leisure trip
    • Couple
    • Classic Twin
    • Stayed 4 nights
    • Submitted from a mobile device

    Right away we had to ask for a room change as the twin beds were pushed together (though that would have been easy to resolve) but also the bathroom was very small (might have worked in a single room) and the bottom of the shower hadn't been cleaned properly. Thankfully we were able to change rooms and got a room where the bathroom was cleaner and suited us a lot better.

    I really like the location which is the main reason why I chose to stay there. 24h reception was also very important due to our timing of our arrival and departure. I liked that the staff did take heed of our wishes.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Good all around
    • Leisure trip
    • Travelers with friends
    • Classic Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Room could have been cleaner, large hairs in shower tray , grip and dust on bathroom floor. Milk splashed down wardrobe door

    Good location , great staff

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Well Placed Hotel
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights

    Check in did not meet our very early request for rooms close by. Staff were quite non-plussed. Breakfast was chaotic, understaffed and kept running out of food.

    Coffee and water stations were fantastic. Room was adequate

    Stayed in January 2024

  • Reviewed: March 25, 2024

    8.0
    This is my second visit, and confirms St Giles as my 'go to' hotel in London.
    • Leisure trip
    • Solo traveler
    • Classic Solo
    • Stayed 5 nights

    The room was exceptionally clean, and was cleaned and refreshed everyday with great care and attention. It was really quiet so a good night's sleep was easy, and this while being right in the heart of London. The staff were superb, - a smile and helpful response to every question (eg where's good to eat?) and request (can I have more teabags?).

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Good vfm
    • Leisure trip
    • Solo traveler
    • Urban Solo
    • Stayed 1 night

    Small room, but had all the facilities that I needed

    Good location, and at the price for this location good vfm.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very satisfied and would stay again.
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    It was very convenient for the theatre. Great views from windows. Lots of choice at breakfast and well Presented.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was basic but agree still value for money given location. Some noise but expected given location

    Great location for west end and underground Used bar and restaurant both good experience

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    It was ok for one night. The staff were helpful and friendly.
    • Leisure trip
    • Solo traveler
    • Classic Solo
    • Stayed 1 night

    The room was near the lift so could hear people going to their room. Not enough sockets ,had to put kettle on the floor to plug in. Could not charge phone, use hairdryer and boil kettle at the same time.. Felt that the room was small,Had issue getting in and out of shower, it was tight for space.

    The staff were friendly and helpful. Provided with extra milk and teabags at reception. Was informed that I was upgraded. For a one night stay it was ok. Television worked ok. Bed was comfortable. There was an extra pillow. Hair dryer was fine.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    "Our stay at St Giles Hotel was overall pleasant, with a superb location and good service
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night

    "While our stay at St Giles Hotel had many positives, there were a few drawbacks. The room felt cramped due to its small size, and the bed, although adequate, wasn't as comfortable as we hoped and could benefit from an upgrade. Additionally, despite being informed about ongoing work, the noise on the morning of our departure was a slight inconvenience."

    "We had a wonderful stay at St Giles Hotel in London! Right from the start, we were impressed with their accommodating service, allowing us to store our luggage for free until we could check in. Our room, though small, was the epitome of comfort and cleanliness, providing us with a peaceful retreat. Despite being pre-warned about ongoing room upgrades, we barely heard any noise, except for a minimal amount on the morning of our departure, which was completely within our expectations. The hotel's location is unbeatable, situated right next to Tottenham Court Station, offering unparalleled access to the entire city. Additionally, the service in the bar and cafe area was commendable, ensuring our stay was as enjoyable as possible. We highly recommend St Giles Hotel for its exceptional hospitality and strategic location, making our London visit truly memorable."

    Stayed in February 2024

  • Reviewed: March 24, 2024

    8.0
    Great Stay at St Giles
    • Leisure trip
    • Solo traveler
    • Classic Double
    • Stayed 5 nights
    • Submitted from a mobile device

    I have been coming to St Giles since 95 2-3 times a year. A lot of changes during this time but the location is excellent and I am generally staying in one of my favorites rooms.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Staff are well trained and hard workers. The atmosphere is comfortable. Some systems were lacking.
    • Business trip
    • Group
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    My room wasn’t cleaned on Saturday day despite having the ready for a clean tag on the door, the duvet cover was stained quite badly on arrival. I understand the room had been recently spruced up but the paint smell was quite strong.

    The staff are excellent. The bar staff on Saturday 23/3 were both courteous, warm, engaging and professional. The kitchen staff this weekend for the buffet breakfast were great. Especially the young lady working this weekend who was proactively and effectively clearing the mountains of plates and cups in the mornings like an absolute trooper! The receptionist who book us in was also excellent on Friday!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    6.0
    An ok stay, great location but could be better
    • Leisure trip
    • Couple
    • Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Was upgraded to the deluxe room which had a great view of the city. But the lifts to that floor were never working so had to walk a further 2 flights of stairs up. The large velux window made it difficult to sleep, bright lights from the city and you wake up at dawn. Need to invest in blackout blinds! Photo shared at 6am!

    Central location close to Tottenham Court Road underground station. Lovely view over central London. A couple of restaurants on site if you’re desperate for a late night dinner.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Perfect base to explore the city
    • Leisure trip
    • Couple
    • Classic Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Situated perfect 15 min walk from Euston station, to theatres and underground stations on the doorstep

    Stayed in March 2024

  • Reviewed: March 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Classic Twin
    • Stayed 1 night
    • Submitted from a mobile device

    Was hoping for one of the new rooms

    Stayed in February 2024

  • Reviewed: March 22, 2024

    7.0
    Refurb in progress
    • Business trip
    • Family with young children
    • Classic Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dated. It is being refrubed and it needs it. Scuffed walls, damaged bathrooms, stale smell in coridoors, rooms are small, portable heaters no air con, very dated furniture

    Great central location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Perfect location, clean room & great value for money
    • Business trip
    • Solo traveler
    • Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is is a great location. The staff are great, the room is clean and comfortable and it’s great value for money

    Stayed in February 2024

Showing 1 - 25

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