185 Ringwood Road, St Leonards, Saint Leonards, BH24 2NP, United Kingdom
#5 of 6 hotels in Saint Leonards
Guests' ChoiceBased on 1571 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Keith
United KingdomThe room was looking a little tired
Nice clean room, the staff were very friendly. The food was of good quality.
Stayed in March 2024
Reviewed: April 16, 2024
Geraldine
United KingdomLocation on noisiest dual carriageway.very tired ,worn furnishings.
Friendly staff
Stayed in April 2024
Reviewed: April 11, 2024
John
United KingdomExternal roadside side appearance could do with some uplifting decoration.
The room was comfortable and well equipped. Good menu selection for Breakfast and evening meal . The staff were helpful and friendly. Would stay again
Stayed in April 2024
Reviewed: March 27, 2024
Susan
United KingdomToo hot
Quiet
Stayed in March 2024
Reviewed: March 25, 2024
Beatrice
United KingdomIt was all fine
We are familiar wth the hotel so it met expectations. It has huge confortable beds and a well-equipped bathroom. Breakfast menu has changed but is still more than adequate!
Stayed in March 2024
Reviewed: March 16, 2024
Robert
United KingdomNothing
Good bar and restaurant reasonably priced. Large bedroom comfy bed and great bathroom. Clean and tidy friendly staff. Great location especially if passing through.
Stayed in March 2024
Reviewed: March 16, 2024
Marguerite
JerseyI found room a little dark could do with more light
Nice quiet room with access to outside garden,very handy for the dog. Breakfast had good menu & was good
Stayed in March 2024
Reviewed: March 14, 2024
Martin
United KingdomIt was a little old fashioned
Breakfast was lovely,piping hot, varied & plentiful although the method of tea making could be better. Staff were very friendly & helpful and informative a good location to drop down into Bournenouth
Stayed in March 2024
Reviewed: March 14, 2024
Jacqueline
United KingdomLeak in Bathroom. pool of water on floor, I mopped it up but it came back overnight. We found it was not from basin drain but coming up through flooring. Reported it to a member of staff on morning of leaving who was going to look into it.
Breakfast was excellent - varied choice of continental of cooked, very friendly helpful staff
Stayed in March 2024
Reviewed: March 14, 2024
Robert
United KingdomRoom we had this time and last was clean & comfortable & perfect on the ground floor for the dog. But could do with a lick of paint to freshen it up. Also the only lights were one above the mirror by the door & a desk lamp on the table. No bedside lamps or even main centre light. Bit odd we felt.
Hotel is dog friendly, we had a ground floor room so it was handy for our little cocker spaniel. Room was clean and comfy but was a little tired.
Stayed in March 2024
Reviewed: March 13, 2024
Mrs
United KingdomThe room was a little cramped and could benefit from a lick of paint.
Very good value. We were expecting to hear the road, but the bedrooms were at the back of the hotel and very quiet. We had a lovely view of the garden and countryside beyond and enjoyed watching the wild rabbits the next morning. The breakfast was very good and freshly cooked. We also had a table for an evening meal which again was well cooked and reasonably priced. Staff were extremely friendly.
Stayed in March 2024
Reviewed: March 13, 2024
Denise
United KingdomUnfortunately steak was undercooked and had to be changed - but staff were excellent and issue promptly resolved
Overall very good friendly attentive staff
Stayed in March 2024
Reviewed: March 9, 2024
Mike
United Kingdom‘
It was ideal for the family get together where we we all travelling from different parts of the country
Stayed in February 2024
Reviewed: February 17, 2024
Mark
United Kingdoman extra egg without charge at breakfast in lieu of mushrooms, tomato not wanted.
dinner
Stayed in January 2024
Reviewed: February 15, 2024
Robert
United KingdomThere wasn't an overhead light in the main part of the room
Pleasant restaurant setting
Stayed in February 2024
Reviewed: February 8, 2024
Linda
United KingdomWe loved it and would definitely stay again.
Friendly greeting on arrival. Spacious room, spotless bedroom and bathroom. Had an evening meal on 2 nights. Good menu choice, food was very well presented, it was delicious. Breakfast choice was excellent, all freshly prepared. Staff were all very friendly and welcoming.
Stayed in February 2024
Reviewed: February 8, 2024
Jon
United KingdomNo kettle provided let it down
Location perfect and food good value
Stayed in February 2024
Reviewed: February 7, 2024
Cheyenne
GuernseyThe room was very clean, bed comfortable. Bathroom very clean, bright and shower was so lovely. We had our dogs with us so were given a room that opened out onto a large green space which was brilliant for the dogs. Plenty of tea and coffee provided in the room.
Stayed in February 2024
Reviewed: January 29, 2024
Dot
United KingdomChef struggled with the breakfast on the Sunday morning. All took ages and the eggs were all hard. Knowing they had a wedding party staying that weekend, perhaps more staff for the breakfast service?
Stayed for a wedding - all really good. Nicely designed spaces including the room and bathroom. Very comfortable and a nice atmosphere in the public spaces. We had an evening meal on the night before the wedding which was also excellent.
Stayed in January 2024
Reviewed: January 28, 2024
Dan
United KingdomStaff were excellent and accommodating, and very helpful, wee raced near by and would be back after the kitchen closed, they arranged for the chef to cook ours last thing and kept on a warm plate - we were so grateful for that
Stayed in January 2024
Reviewed: January 28, 2024
Carol
United KingdomRoom was very tidy and clean, lots of room to move around. Nice fluffy clean towels
Stayed in January 2024
Reviewed: January 15, 2024
Jane
United KingdomN/A
As previously the facilities were good. Offered ground floor room
Stayed in January 2024
Reviewed: January 14, 2024
William
United KingdomGood friendly staff and accommodation at an attractive price
Stayed in January 2024
Reviewed: January 13, 2024
Michael
United KingdomBeds are hard, and when staying at the front of the hotel noise from the main road though this time I remembered to book a room to the rear.
It's a nice place. I stayed there many times
Stayed in December 2023
Ao Nang Beach, Thailand
Egirdir, Turkey
Sunny Beach, Bulgaria
Chancelade, France
SantʼIppolito, Italy
Granville Centre, Canada
Ashford, USA
Bangalore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content